Order due today, got one item, when called wouldn’t deal with on the phone, advised would email up date 2, haven’t done and are now not answering calls. No contact email or complaints policy on website. I feel this is totally unacceptable.
Review by Karleon Greifsmuehlen1 year ago
I ordered two Nevas radiators in navy blue and received them a week later. They were well packaged and not damaged. Great price for a bespoke colour. Look stunning now fitted with copper valves. Would use these guys again.
Review by Omotunde1 year ago
Excellent delivery service and product looks very stylish
Review by Shakasida Rachmat1 year ago
I have just chased up my order which I made 7 days ago only to be told that the items are not in stock and there is no likelihood of the items coming back into stock and therefore no chance of getting a delivery. I've therefore arranged a refund. Waste of time.
Review by Erdjan1 year ago
Great service and product
Review by Tingy Nakaya1 year ago
Excellent service, good quality product
Review by Shodjaei2 years ago
Beware this company will take your money even though they do not have the items in stock. I ordered 2 x radiators and received no receipt for purchase and heard nothing from them. After numerous attempts to phone them I finally managed to speak to someone who advised the items were not in stock with no expected date to take delivery. Requested a refund which was made promptly however I lost 1 week waiting for radiators due to unacceptable business practices.
Review by FlorinG2 years ago
Excellent customer service with next day delivery.
Review by Romek Kostomoiris2 years ago
Fast delivery good product.
Review by Lyss2 years ago
Lovely rads and customer service excellant very happy
Review by Pilsbury Scherb2 years ago
How long have you got. I’d give this company minus one star if I could. My items ordered for next day delivery have not arrived after a week. I had to call them to find out what was going on. I was promised an email or return call with information. Neither arrived till about 3 days later, after I had called them again. I have emailed and received no reply. I still don’t know when or if my order will be fulfilled.
DO NOT USE THIS COMPANY UNLESS YOU HAVE TIME AND MONEY TO WASTE
I’ve wasted both.
Review by Dinkelman Hauta2 years ago
Very helpful when valves were out of stock, radiators arrived as expected... They look great now fitted & I am really pleased with my purchase...
Review by Davidoff2 years ago
Good service and fast delivery. Not always responsive to answer the phone though
Review by Thundergar2 years ago
The radiators I received were of excellent quality and will enhance the look of my new bathroom. The radiators came on time, beautifully packed and in prestine condition. I have no hesitation in using this company again.
Review by Temima2 years ago
Website easy to use, excellent and clear description of products. Super speedy delivery
Review by Kazmierski2 years ago
good swift service.
Review by StevieHaime2 years ago
best price and fast delivery
Review by Marnok Goodhew2 years ago
Easy to use website,goods keenly priced with prompt delivery what more could a shopper need ?
Review by Cannabianer2 years ago
everythink was ok, thank you...
Review by Neatyy2 years ago
A very quick and easy transaction.
Review by Eveny2 years ago
Ordered pre-filled radiators with thermostats. Despatched quickly but not pre-filled, no elements supplied, thermostat and valves missing. Outstanding products supplied next day but element appeared pre-used. Very pleasant and helpful phone interaction but poor email communication. One week later, still not resolved so plumber has taken ownership of the problem.
Review by Anyiah2 years ago
Quick service, quicker dispatch, helpful people. What more could you ask for?
Review by Tomatojuiceltd2 years ago
Review by Scudoman2 years ago
Ordered Radiator on 18th, delivered 20th . Excellent service. It was also cheaper than other online retailers. Would use again.
Review by Rycal Denichaud2 years ago
I had 5 damaged towel rails delivered before finally getting a non damaged one. However it wasn't the thermostat I ordered and 11 months down the line I am STILL waiting for the correct one.
Absolutely awful I would not recommend this company to anyone.