Sales staff helped me pick exactly the rack and accessories for my application, and even though they couldn't sell me a separate item that I wanted (a printer cart) they were able to directly me a local sales agent who was. Helpful, cheaper than I thought it would be, and the pre-assembly means you can roll it off the truck and into your computer room.
Review by Lakna1 year ago
Warning for Canadian customers, was shipped by UPS and required customs brokerage fees which added an extra $53 to the price.
Review by Dhungana2 years ago
Awesome variety of products to solve any racking/stacking situation. It's amazing where people expect us to magically install gear but I always know that Rackmount Solutions has something to solve it for me. My first stop!
Review by Korwin Derrow2 years ago
Very professional and great service. Awesome product
Review by CSharp2 years ago
The products were the correct solution for my needs. Rack components were high quality, strong, and well priced.
Review by Symannek2 years ago
Visited the local showroom in Dallas, TX. Talked one on one with Laura. She showed my all the different solutions that would best suit my needs. Got some of my order the same day and the rest was shipped out to me.
Review by Marshmello Ashkenaz2 years ago
Keep doing what you do. Good communications with emailing order and shipping updated. Good job getting the order out the door within 24hous
Review by Aging2 years ago
Good quality and fair price.
Review by Albern Beccaceci2 years ago
The wall mount rack I received was of high quality and easy to assemble. The team at RackMount Solutions answered a number of questions I had prior to the sale with ease. Thank you.
Review by Myketa2 years ago
One of the few companies left who truly care about theur customers. I have never experienced such wonderful customer service. Throughout my entire purchase, Rackmount was there. They answered questions, showed me equivalent alternatives, went out of their way to make sure I was happy, even if it meant losing a sale. I could have purchases my rack for a little cheaper of a price from another company, but they never replied to my email!!!! With Rackmount, I'd get a response usually within the hour of sending an email. My customer manager even got me free shipping and because of this, I think I ended up paying less than I would have from the other company. Rackmount truly cares about their customers and not only treat them as humans, but they treat them as friends!!!!
Review by Cannara2 years ago
Review by Goldengibon2 years ago
an excellent store with lightning fast shipping and order processing for those last minute orders
Review by Madlentileater Schaljo2 years ago
No hassle whatsoever - Items arrived on-time, as described, and have been functioning perfectly. I will be buying from Rackmount Solutions again & recommend them to others.
Review by FuriouzPro2 years ago
Easy, reliable, prompt shipping.
Review by Blowfelt2 years ago
Very pleased with products
Review by LauraWhittall2 years ago
Very pleased from A to Z.
Review by Astraea2 years ago
Excellent vendor. Good website design. Additional information available if desired. Good customer service. Good attitude over the phone as well. I will return again the next time I need these products. Fast shipping and good follow-thru which is almost a lost art in the days.
Review by Anitayaki2 years ago
Rackmount has always been my go to company for any server accessories in my racks. They have great prices, incredible customer service and prompt order processing and shipping.
Review by Risheeraj Zawadski2 years ago
Ordering and deliver was easy, like the follow-up from customer service!
Review by Melana Boahemaa2 years ago
Their shipper was horrible. Product was delivered as specified by Rackmount earlier than estimated, but the product sat in a transfer facility for a week + because the shipper was incompetent. We had to spend the money to pick up the product at the transfer facility because of this, which cost the project time and money. This isn't directly attributed to Rachmount, but it was still a black eye on the project.
Review by Narjune2 years ago
Very Professional, quick to respond and to make changes on the fly as needed
Review by Ciocnitu Kajtazovic2 years ago
Website was easy to use and follow. Ordering was simple and straightforward. Products arrived in a timely fashion.
Review by Gurpage2 years ago
Fast shipping, great tracking and most importantly able to purchase in less than case quantities.
Review by Oaken2 years ago
Some of the best customer service out there! LiveChat is awesome and a great way to ask a few questions without calling in or emailing and waiting for a response. Definitely recommended!
Review by Jamarie2 years ago
and above all, the customer service isn't BS. I enjoy it and they are straight to the point when I ask them the questions I need answers for. I recommend RackMount, even if they are a little bit more than other competitors' racks, but you get a much better quality when it comes to getting a good AV/IT rack.