I thought I looked on Google and found 24 hour locksmith he came out to my home he not only did not fix the problem he took additional money out my account I keep calling the part of the business so they can come back out and fix the problem and they keep hanging up in my face and I think that I was scared all I try to do is treat people right and I trust Google I use Google for everything so the name of the place is 24 hour locksmith service and I found them on Google Google Google search can someone please look into this matter because I feel like we were robbed all over again besides last Thursday thank you
Review by Spro Porchera4 years ago
Guy came said he would make a working key by VIN number and program key. He made key said it didn't work. Said he would move tumblers in ignition, which he broke. So he drilled a hole in the ignition. Key remote does not work, the car doesn't work, can't even lock the car. Was charged $416 for a working car that doesn't work.
Review by Develone Bourel4 years ago
I locked my key in the trunk of my car. I called this 800 # I got from a search engine on my phone. They told me there would be a $15 service call and additional charges once they determined labor, when they got here. The young man came in about 20 minutes told me it would be $15 service call, $130 to unlock my door on the car and 8.70 in tax. I told him that was extremely high and he said that it was because he came so fast and that it was raining. It took him one minutes to get in my car. Then he told me that the credit card machine wasn't working on his phone and he would have to follow me to a bank to get cash. I was furious, but at a loss as to what to do. I've since talked with three more locksmiths and they have told me it should have been no more than $50. Also the receipt does not show cash paid, but has my debit card # on it with no name for the company or the service tech. I really don't know how to get resolved.
Review by Thembeka Luntadila4 years ago
My wife took our only ignition key for our Honda to work with her so we needed to have a new key cut and programed. The original price was quoted $220.00 for the key and $115.00 for them to program the key so it would work in my car. i thought that was high so i called the Honda Dealer and they said that they give the code to Locksmiths for FREE. i had them tell the technician this great news and he was so kind to waive this charge. However when my wife brought her key home that night it no longer worked in our car. i called them to have them come back resolve this situation and they said that they would have to charge me an additional $115.00 (I wonder where they came up with that amount) they refused to come back to correct the problem they created!! I learned that not all locksmiths are honest. I hope Karma gets them!! Their invoice doesn't have any information i had to ask them for their phone number Red Flag!
Review by JPCamis Maphala4 years ago
These locksmiths advertise a $15 service fee, but that is pure bait and switch. My elderly neighbor paid $299 to replace one doorknob after she was locked out of her front door. They claimed to give her a "cash" and a "senior" discount. They also refused to take a check, insisting on cash and would not provide a receipt, even after we called several times (their Customer Service manager was extremely rude on top of everything else). I should have known they were scammers when they would not provide an estimate over the phone for one doorknob. They are scum. I feel awful she was scammed.
Review by Dau4 years ago
This morning, I managed to lock myself and my wife out of our house.
I did a quick Google search and found a Google Ad titles "$5 Locksmith, Durham". The page says:
$15 Locksmith Services in Durham, NC
24/7 Locksmith Services in Durham, NC — 10-15 Minute Arrival Time
Quick & Local, We'll Beat Any Price!
it later says $15 for the service call and Starting at $35* for the service. The * notes that there could be additional charges.
My original call was at 7:47 am. It took several calls and it was nearly 3 hours before someone arrived.
He looked at the lock, just a knob lock - no deadbolt, and said he could do it.
He went to his car and came back with tools and what looked to be a pouch. It was actually an air-wedge. He told me he was going to try that, but if that didn't work, he'd have to drill the lock. That would $170. I asked why he couldn't pick it. He said he couldn't. He made it sound like that lock couldn't be picked. I talked to my wife who had had to have a locksmith let her in once before. He picked the lock. So, it was not an issue of whether it could be pick, but whether he could.
When he finally wedged the door open, he filled out the invoice.
Call Servise 15$
House Lockout 170$
Trip Charge 35$
He was then incensed that I didn't have cash. He had to call in the charge to the office. At which point I was offered $20 off if I paid cash.
I complained and said when my wife did it through another locksmith last time, he charged $60. The guy said that wasn't true. He essentially called me a liar and I asked if that was what he was doing. He said no, he was not calling me a liar, but then proceeded to say I must be mistaken.
I called to find out the company from my credit card company and was told the charge was by 247 Loyal Service.
Review by Avonn4 years ago
This is a warning to anyone calling Quicklocksmith247.com:
Our toddler shut the door to his bedroom and it accidentally locked shut. I could have drilled open the door myself, but to avoid breaking the door or handle I called Quicklocksmith247.com instead to get info on timing/pricing. The customer rep I spoke to told me that a technician could be out to our house in 10minutes and he'd be able to 'pick' the lock (as the company's name suggests). The website lists the service call fee at $15 and the house lockout charge at $35 (for a total of $50). I agreed to this timing (10min arrival) and pricing ($50). The technician then called me on route to tell me he was stuck in traffic. I asked how much longer (he replied a few minutes) and how much it would cost to 'pick' a basic bedroom door (he replied $50). Shockingly, it took over 45 minutes for him to arrive. More shockingly, once he arrived (and heard a baby crying) he said it would cost $350 to open the door! I refused. I said that it was listed as $50 to pick the lock. He tried to pick it, but was completely incompetent. After another 5 minutes, he pulled out a drill and drilled a hole in the door knob to gain entry. He then requested $350. I refused. He wouldn't leave our house. I then asked to speak with his manager/supervisor. He refused and he could not speak English much at all so it was not possible to understand the various explanations he was providing. I argued with him for over 30 minutes but he kept demanding $350 -- for 5 minutes of work and for not completing the lock 'picking' job we requested (recall: he could not pick the lock so just drilled a hole in the knob)! It became an increasingly intimidating situation with the technician getting more heated (and me trying to keep both of our babies in the other room). I finally had to give him $250 as he wouldn't leave our living room / house. A couple days later, my wife called Quicklocksmith247.com and tried to speak with a manager but the customer service reps kept hanging up on her. I then called and spoke first with a Veronica and then an Amy -- both claimed to be managers/supervisors. Both were extremely rude and patronizing. Eventually they hung up on me as well. It was the worst customer service and company experience I've ever had in my life.
BEWARE OF THIS WEBSITE AND COMPANY. IT IS A SCAM. THEY HAVE NO PRICING SCHEME -- IT IS ARBITRARILY DETERMINED BY WHATEVER PRICE THE TECHNICIAN CAN EXTORT FROM YOU ONCE THEY'RE IN YOUR HOME. ALSO, THE WEBSITE SEEMS TO JUST BE A CALL CENTER THAT CHARGES A FEE TO 'TECHNICIANS' WHO THEN OPERATE AS INDEPENDENT LOCKSMITHS. THIS IS WHY Quicklocksmith247.com CANNOT PROVIDE YOU WITH ANY REFUNDS.
I am going to file complaints with BBB and take additional action. I'm sorry if you've had an ordeal where you require locksmith assistance, but hopefully you can avoid Quicklocksmith247.com! Good luck.
Review by Soojin4 years ago
After searching everywhere I've found the real owners of this scam company and its much bigger than you think.
Anyway.. We are going to file a law suit against them and you can feel free to do the same.
Here is the information about two of their business:
They are nothing but scammers and should pay for their mistakes.
BTW they are working in more than 5 states from what we found so far.
Review by XDbuddha4 years ago
I locked my keys in my car. I called the locksmith company and they quoted you about $19, but I expected the price to jump a LITTLE... A guy came out, and his equipment broke or seemed to, I couldn't understand his accent, and then he told me the charge would be $200 and claimed his credit card machine wasn't working. He made me sign for it and then followed you to a gas-station ATM. I was very uncomfortable the entire time.
Review by Gulfer Hawkind4 years ago
It is the first local listing we googled for a locksmith when we were locked out of our house. The website says $19. When the individual arrived he took down my info and then showed me the total which was $198.00. I declined his assistance. He insisted on the $19 for a service call. I borrowed the 19 dollars from my father to get him to leave because my purse and credit cards were also locked in.
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