If you are an HSBC customer DO NOT buy QuickBooks. The software does NOT sync with HSBC and you will have to complete the reconciliations manually. This is an ongoing problem. Intuit is fully aware of the fault but their technical support team will pretend it is the first time that they have heard of the problem. Intuit will also refuse to give you a discount or a refund for this serious lack of software functionality. Trying to get any meaningful help or straight answers from QB Technical Support is a total waste of time. We are now evaluating how we can move to another accounting package as we have given up on Intuit who clearly have no intention of fixing the problem any time soon.
Review by Zika Derrow1 month ago
QuickBooks Support Number +1.888.547.2184 resolve all QuickBooks issues. The toll-free QuickBooks Support Number can be reached 24/7 to get in touch with the Certified Pro-Advisors trained to help you resolving all type of QuickBooks Errors and issues. Dial QuickBooks Support Phone Number and get in touch with the expert pro-advisors. QuickBooks support Pro-Advisors provides highly secure remote support service under servers that are highly secured for your data and diagnose not only the existing problem but also the anticipating issues on the company file. QuickBooks Support is a team of professionals having years of working experience on core issues and errors occur in QuickBooks Desktop. QuickBOOKS suPPort experts are active 24/7 to resolve your issue ..call at QuickBOOks SuPPort nUMber @+1.888.547.2184 and fiX QUICKbooks Issues.
Review by Koms4 months ago
Had desktop version for long time. Over the years just worked though the issues. Quickbook sales called and asked us to try QuickBook Online for 60 days free. Advised that it has no issues and whole lot of support. Worst decision I made. After conversion to Online, there is no easy way go back to desktop. And you are locked into paying $60 (or more) a month. Now its $70. Thats almost $800/year. You can buy the 4 desktop versions for that price. There is support but nothing special. Things break and QBO support takes their own time to fix it. I have been waiting for almost 2 months for them to fix transaction downloads from my primary bank.
And then there is data loss. Conversions are nasty. Not everything works.
Either way, I wish I had not taken this leap of faith.
Review by Tilbikram4 months ago
Absolute Rip Off! I cancelled after 10 minutes and a short chat with their support. "Andrew"really should consider a career change. Like maybe delivering leaflets or something.
The apps you need to make this software remotely of value all cost 3-10 times more than actual quickbooks.
AVOID like the plague.
Review by Tammalynne4 months ago
Terrible experience. Danny DeVito ad attracted me to sign up and save time with quickbooks online. Only wasted my time. Turns out that the software advertised doesn't work in Ireland or the UK. On the phone numerous times to helpdesk in ireland over 4 weeks. Still no luck. had to cancel the direct debit with my bank.
Review by Buzia4 months ago
Perfect for what I use it for, no issues, cheap and worth the money :)
Review by Deepthought4 months ago
QuickBooks Online finds every way to charge extra for basic features included in their desktop versions.
We got locked into paying higher cc processing rates. The sales rep failed to tell us we cant change the plan for an ENTIRE YEAR. Avoid this online accounting system if you can. If I could, I would drop QuickBooks tomorrow and go with a more reputable company. My next business will NOT use QuickBooks Online.
Review by Lorwow4 months ago
I am a small business owner. In order to keep my accounting, I bought a monthly subscription of Quickbooks for 20 dollars per month. Three days later, the Quickbook Desktop software is discounted 100 dollars so I buy it. I immediately call Customer Service and ask for a refund of the 20 dollars subscription. The agent didn't even listen to my reasons. She said that was not a cause for giving a refund. I mentioned that they were a multimillion company and that I was asking a 20 dollars refund. Many sorries and apologies but I was given no refund. Now I regret having bought the desktop sofware. I do not recomend doing business with this company.
Review by Viron Jacomet5 months ago
I bought QuickBooks for Mac in 2016. This afternoon a dialog popped up saying Intuit was disabling a feature in that application used to interpret downloads from my bank. The dialog said if I upgraded to the 2019 version the feature would continue to work. I bought the application. Not a subscription. Curious I contacted the company and asked what new value had been added to the 2019 version (there had been no new versions between the two). I was told 4 new features.
- Files created by the application could be saved to iCloud. (Any file can be saved to iCloud.)
- It's easier to reconcile discrepancies with bank statements. (By typing in the bank statement and observing the difference.)
- It tracks email. (The customer support person could not explain this feature.)
- It stamps "past due" on past due invoices. (By the user going into templates and changing the template on the invoice to one that has "past due" marked on it.)
Review by RepBnk6 months ago
Perfect for what I use it for, no issues, cheap and worth the money :)
Review by Emmerick1 year ago
I use Quickbooks Pro online for my small business and I love it! Works great, we invoice and people can pay with a very easy button right on the email with the invoice. Great customer service- love it!!
Review by Mimika Doryforou2 years ago
Service has become slow and rude. Reuse to allow download of ADMIN rest to allow access to data from 2009. "WE HAVE DROPPED SUPPORT TO OLD SOFTWARE>>> YOU MUST UPGRADE". We need the date from the prior software.
Review by Achiriloaie2 years ago
I have tried multiple times to subscribe to online backup and several other features that never actually work. I like QuickBooks the program even though it runs slow and can be quirky, it is better than a lot of other programs out there.
Review by PolarBear3 years ago
Review by DanNn3 years ago
I've been using it now for 20 yrs but have not upgraded since 2009 because prices have tripled and I won't pay the new almost $300 cost and may soon search for an alternative.
Review by BarbaraCelentano3 years ago
Have all the future to manage your business
Review by Owlustomer Derrow3 years ago
GREAT BUSINESS TOOL. WORKS GREAT
Review by NeilWeymouth Piltman3 years ago
Easy to use, user friendly, great value for price. Excellent customer service. User for over 20 years.
Review by Stanhope Horacsek3 years ago
Quickbooks is a basic accounting program that has a giant share of the market and thus has continued to increase their prices and decrease their services and value. Don't get sucked in by your accountant, because Quickbooks is a wast of money.
The worst part about this program is if your program or your file has bugs, they make you pay their support staff to fix them. I spent over 5 hours on the phone and was charged $40 to fix a bug in their files. I didn't have a working file for a week and the first time they sent it back it still didn't work. For me to have to pay for support for faulty files created by their program is a result of a faulty program and a larger scam
Review by AMGdesign Prahalad3 years ago
Very easy to work with and the help line is terrific. Very accurate record keeping.
Review by SejinPark3 years ago
Useful for me as a small business owner.
Review by Tameme3 years ago
great service for accounting and small businesses
Review by YevhenStepanenko3 years ago
Purchasing is easy though some expandiblity is required
Review by Rater3 years ago
CHARGES GO UP EACH YEAR, TOO EXPENSIVE TO USE.
THE BOOKEEPING SYSTEM IS VERY GOOD, BUT THEY GOUGE YOU WITH THE PRICING. READ ALL THE FINE PRINT.
Review by Debotah Pilrain4 years ago
its hard to find technical support of quick book and third party companies sucks