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Review by Waitman M.2 months ago
Quadpay is an ok payment platform, does not seem to offer an fair amount on the payment platform. I have been buying and paying with Quadpay on time all payments (sometimes even sooner than when it's required) and I am still at the current limit (no increase) -- I have written to Quadpay and you get customer service (probably not even in the USA) and they don't seem to know how to handle the email's they receive and takes time for response. Quadpay is an ok payment option but it could use some work. They have now announced that Zip is acquiring Quadpay and I hope they will work more closely with customers and offer more limit increases, and more compassion for your customers because without us going out and purchasing everything you would not be in business. I think many companies need to realize that fact. So this I could not give 5 stars for many reasons but I hope with the new Zip format they can improve many options for loyal customers.
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Review by dre7 months ago
I’ve had a fraudulent order in my account for months. I’ve notified them that whole time and they still didn’t reverse it. They clearly don’t care about their customers. The agents are not helpful. They can’t even change the phone number on my account that wasn’t changed by me. I wouldn’t trust having my card information on their app at all!!!!!!!!!! They need to have better security measures so people won’t get scammed, like how i did.
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