5 stars not enough, I’ll give them 10. My family and I going through a horrible probate court case, to make a long story short we needed a background investigation on a woman claiming to be a Registered nurse. I called NAI not knowing what to expect. I spoke to Darrin and I know I was nervously rambling on. Darrin was so calm, cool & professional, took some information and 10 days later we had what we needed. Can’t speak enough on how professional Darrin and the staff were.
Review by Janeite1 year ago
I was searching for ways to get information regarding several individuals whom I was trying to locate in addition to background checks, driving records, etc. regarding my cases. I decided to look for an investigation firm which specialize in what I was looking for and needed. I came across North American Investigations (NAI) where I read and heard great things about them so I decided to try them out. I made an inquiry regarding my aforementioned requests, and NAI reached back out to me in a few hours when I spoke with Mr. Darrin Giglio whom was very professional and honest with any and all my requests from beginning to end. Within 48 hours, they provided me with the location of all the individuals I was unable to locate for months including all my aforementioned requests which I found out were all precise. A big plus for me was the background check I received only had the exact specific information I needed instead of it being general or overall with random and/or useless information. In addition to the other reports I received, I actually saw that the reports were from actual reliable sources such as the respective police agency, motor vehicle agency, etc. I actually had to use them again this year when I reach out to Mr. Giglio with another request I needed, and they got the results back to me the next day.
I highly recommend NAI to anyone who is looking for a top investigation company for any & all type of requests and services. Depending on your request, Mr. Giglio with his team and staff at NAI can get you the exact requested information directly from the actual source and/or the most reliable agency with all the up-to-date accurate results within a few days which will be useful for your respective case. In my opinion and experience this year using them, North American Investigations (NAI) is a great company that provide excellent and outstanding support and service.
Thank you Darrin and everyone at NAI on being very responsive and effective.
Review by Kenel1 year ago
I have worked with Darrin Giglio with North American Investigations on numerous occasions. He is clearly a seasoned Private Investigator who cares about his Clients. He is an excellent communicator of the investigative process.
Review by Uvenia Demboske1 year ago
Darrin was awesome. He exercised excellent judgment, gave me the right advice and solved the problem. It cost me a lot and I couldn't be happier with the outcome.
Review by GRees Fights1 year ago
I had to write a review for these private investigators because I am grateful to have had them help me with my child custody case. I dealt with Darrin who probably is glad it’s over because I called him on weekends and night’s after work but he always talked to me and updated me on the investigation any time I called. I was having so many issues with my divorce and attorneys but the most help I received during this whole painful process was from Darrin and his investigators. They were able to get information of my ex drinking and driving which terrified me of my kids being in the car with him. This ended up helping me and it forced my ex to get the help he needed but most important keep my kids safe. Thank you Darrin and the investigators who worked on my investigation.
Review by Simonius2 years ago
Why have even one star, as I would not give him even one star... Was very vigilante about getting my $750 retainer initial payment, very little communication or follow up. He will not say 'what' he has done...private??? I think not he has simply not done anything...so has nothing to say to me, other than he needs/wants more $$$$. Save your money....when he told me 'I am an honest man' I should have listened no honest man needs to make that claim
Review by Blud Reijenga2 years ago
North American Investigations was professional and got me the exact information I needed with days. Thank you so much for setting my mind at ease! I highly recommend them to anyone needing investigative services.
Review by Cardea Occupier2 years ago
Working with NAI was a great experience. I had never used this type of service before and I was nervous about how to proceed. Darren Giglio, my PI, was excellent. He explained everything in great detail and went above and beyond to help me with my complicated situation. I would definitely recommend Darrin and would work with him again in the future!
Review by Dalwin2 years ago
This was a surreal experience for me - something I thought I'd never find myself doing. John was so great to work with - he made me feel so comfortable, got me the info I needed quickly and checked in after to see how the situation was resolved.
Hoping I never need him again (don't take it personally John!!), but if I do I know where I'm going!
Review by Chimpanzee Derrow2 years ago
I would highly recommend North American Investigations. The staff was wonderful, very discreet and professional. The investigation that they helped me with was done in a very timely manner.
Review by Catesa3 years ago
Darrin and his staff at North American Investigations are amazing. I could not recommend them any higher if I tried. They are professional, diligent and excellent at what they do and are hired for. I have used them twice and each time is better. The investigators and staff are wonderful and they send a very detailed report after each job. Each person I have dealt with has been so easy to work with and they take pride in what they do. Do yourself a favor and don't look any further than Darren and North American Investigations. You will be completely satisfied with the job and then some!
Review by Zeitoun3 years ago
My experience has been excellent with NAI. Exceeded my expectations and provided the objective evidence that I needed to determine what was going on with select members of the outside sales organization.
Review by Adris3 years ago
Hi this company gives perfect service. Making you feel like your there number one priority. Thsnks alot Darrin for the good work.
Review by Lech Salita3 years ago
I'd tried various online data sources to track down someone who had agreed that he owed me a mid-five-figure sum, and then disappeared. NAI found his new location in one day- a gated situation, so serving papers on him may be difficult. NAI has been a helpful advisor in discussing next steps.
Review by Saudina Popanov3 years ago
I had a difficult task with few leads to go on. Darrin was confident he could find a result as he had similar prior experiences. Darrin delivered ahead of time and his fee was very reasonable. I highly recommend.
Review by Junni3 years ago
We tried for months to find the information we were looking for on the Internet. Internet "detective" agencies were costly and returned inaccurate information...with no one to talk to or customer service. It took NAI one day to provide accurate information. They were professional and fast...and true to their word.
Review by CatSJB3 years ago
I never thought I would run into a situation where I would need the help of private investigators. I was nervous, scared and didn't know what to expect. Darrin, Mike and the rest of his team were supportive beyond belief. They helped me in a situation where I felt lost and was taken advantage of in a traumatic manner. I've never been in any sort of trouble whatsoever, and I think I would have crumbled without their support. They were up front about estimated time and fees. They were empathetic, but realistic which allowed me to make better choices. Darrin runs a business, but he also believes in truth. That's very rare in the system that surround us. Day or night he did the best he could to listen and decide on the most intelligent move to protect my interests, and more so to protect the truth. I will always remember him and know exactly who to call should I need assistance.
Review by Drewkrew Cagara3 years ago
I contacted Private Eyes about two weeks after I found out my husband was having an affair. I was emotionally raw and devastated. I could barely function on a day to day basis. I couldn't even go to work. In this situation I needed answers that I wasn't getting.
Darrin was amazing. He talked to me, knowing I was not in a good place and helped me figure out what I needed to know. Not only did he walk me through what was happening, but he understood the emotional side of this. He asked about what I was also doing to take care of me. You won't find that at too many places. I had call others and they were cold and all about the money.
Darrin went above and beyond in every aspect of this heartbreaking ordeal. Even months after the initial call to him, if something came up with my husband that wasn't adding up, Darrin would answer my questions immediately.
I highly recommend Darrin and his Private Eye investigators. If you need answers like I did, you will definitely get them. I am forever grateful.
Review by Bafford3 years ago
When I first hired NAI to get pictures
Of my alleged daughter I was a nervous
Wreck. Would I get a call from my
Ex saying there were suspicious looking
Men outside her house with cameras.
I learned immediately however to
Relax Darrin and his team of private
Investigators are extremely professional
And more important extremely discrete
They also do great work
I wholeheartedly recommend them
Review by RovinAspect Staheli3 years ago
Darrin and his firm are professional and hardworking, and they care about clients and our needs. I would highly recommend North American Investigations
Thank you for helping me NAI
Review by Rouda3 years ago
Professional help available basically available 24/7, They communicate clearly the objective, works to change and mold the process as the case developed. I would not trust anyone else to handle my file. You will not regret using this company for your needs. A++ in service and Quality.
Review by Mirobaldo Shuen3 years ago
Overall experience was disappointing. Darrin was great at selling his team and pushing me to pay for a higher level of service. He insisted that I hire two of his detectives instead of one for high-impact conversations with the leads I gave him, with the aim of collecting useful information. There were many pieces of information that the team could have collected, thus many ways to make this job a success. But Darrin's team collected nothing. Based on the job report they produced, the conversations that his team had with the persons of interest were very innocuous, which came as a big disappointment given that I thought I was hiring a 2nd PI for "high-impact conversations".
Review by DennisSterling3 years ago
I called Darrin because I needed help with a personal matter. He gave me a clear explanation of the services they provide and made me feel comfortable to go on with the process. I was very satisfied with the results I received, I highly recommend Darrin and his team!
Review by Dubware3 years ago
Darrin and his firm are extremely professional, courteous, hardworking, and punctual. They make sure to get the job done and make sure that you feel confident in their hands. I would definitely recommend him and his firm to anyone looking to get the results they're looking for .
Review by MattE Norita3 years ago
I contacted Darrin late in the week for services beginning the following Monday. He was able to get a team together on short notice. Information collected was wonderful, detailed and professional. Darrin also contacted me daily to give me updates which put my mind at ease.