Material is very good - a few minor typos. Website is good and course options are broad.
Review by Katiuse1 month ago
I took the course with federal direct and it was excellent the tools provided to learn and after I finished the exam quickly I received the notification that the certificate of completion had been sent to my address. I recommend that others decide to be treated for Federal direct
Review by HelpfulGino2 months ago
Overall very effectvie training
Review by JEMf FiendDev3 months ago
Very easy to follow and fast mailing of certificate! Thank you
Review by Helerson3 months ago
Great Class and Great knowledge!
Review by SouthWestLondon3 months ago
There is a good experience study with you course is very understandable and convenience. Also the price is very competitive.
Review by Topaw3 months ago
The Federal Direct website, customer service, price, online training materials for the Certified Acceptance Agent (CAA) course and the exam were of excellent quality, and outstanding preparation. I am anxious to receive my certificates in the mail to complete the process. I will definitely use Federal Direct again because of my overall pleasant experience.
Review by Shandra Ardehs4 months ago
Easy flow and full of great information
Review by Huddie5 months ago
Review by Sibongile6 months ago
Very good service. Thank you
Review by SCoates6 months ago
The CAA training was easy to follow, the training material was complete and I learned a lot that I didn’t know before I took the training. The system was user friendly and the staff person who I spoke to on a Saturday afternoon was very helpful, courteous, and was able to answer all of my questions. I will be taking additional preparer training in the near future with this great company.
Review by RiCleary Eihe6 months ago
They are very responsive and helpful!
Review by Tanawass8 months ago
Excellent and would recommend this company to anyone.
Review by Ccccvbn Mcnairney9 months ago
Easy to use, detail documentation.
Review by Galix9 months ago
Very nice honest people
Review by Ananias Juhnke9 months ago
You have to read well and use your IQ to pass the test
Review by Ameghar9 months ago
Federal Direct's IRS CAA training and certification was very thorough and on time as promised. Once the test was completed and submitted the actual certificate arrived just a few days afterward also as promised. I did not have to make any additional phone calls or email them, everything went very smoothly and the certificate with raised seal was very high quality. The staff was very knowledgeable and answered all my questions before committing to the purchase. I would highly recommend Federal Direct Tax Services to anyone in the tax prep business.
Review by Monitor10 months ago
Although I decided the online experience wasn't for me they refunded my payment with no problems.
Review by Reef10 months ago
The website is fairly basic and straightforward, which made it easy to use. I would have given it 5 stars, but finding the certificate after completion of the course was not very intuitive.
Review by Tawfik11 months ago
Great course. Great customer service. I highly recommend.
Review by Khaled Poppovich1 year ago
I like their online test and review format. It helps greatly
Review by Khadiatou Modak1 year ago
I was able to study for the AFSP at home on my computer in my own time. The test was in depth and challenging. I found this to be much better than attending a two-day workshop and cost was much more reasonable. I highly recommend this course.
Review by Detera1 year ago
Staff is always helpful, knowledgeable, caring, and it's easy to reach a live person! The CE training is excellent an allows time for questions and answers.
Review by Faheema1 year ago
Great group of people to work with, you can tell they are a family company with morals, it's been a pleasure doing business with you guys - Mike T.
Review by Snooch Wittenhagen1 year ago
Have not received my certificate! They post on their site to get a digital copy of the certificate upon completion but that did not happen and their site - besides being very non-usr friendly- had no way to generate it. (to their credit when I emailed them they did send me one by email).
But the 1 star is because I have yet to receive it in the mail, which is what I need to provide the IRS....
Update 1 hour later - they reached out to me by email and offered to send it registered mail within 24 hours, so I am updating my stars to 5, but pending reciept....