We collate all the best reviews from around the Internet so you can view them in one place
Review by Graham Corpe10 months ago
Superb. Ordered a new cover for the controls on an elderly boiler plus a thermostat knob. They arrived the next day. New labels for the circuit diagrams and boiler specification were also provided. We were thinking we might have to soak them off the old broken parts. Couldn't have asked for better service. Thank you.
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Review by Karen Mackie1 year ago
Great price and very quick delivery
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Review by Brian Barron1 year ago
I couldn’t be more happy. These guys went out of their way to meet my requirements. And despite the difficulties of the Covid-19 lockdown, they still managed to deliver a large, bulky tank to me in less than 48 hours. I just can’t recommend them highly enough. From Brian in Northern Ireland.
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Review by Mrs Fletcher1 year ago
All parts available at a good price. Super fast delivery. Great service.
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Review by customer1 year ago
Totally unprofessional and bad communication. I bought a gas analyser from them which was faulty on arrival so had to hire o e for the job. They told me to send to repair which I had to pay for, when got it back the item shown the same fault so posted back for refund to them which I payd for again. No communication for more then a week so I called them, I been promised tree times that I'm going to be called back but that doesn't happened so kept calling them every day and now after tree weeks still notthing not even an email about what's happening.
Not a good experience, on the top of the analyser I bought I spent an extra £100
Thank you Plumbarena
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Review by Ramesh Bhanderi1 year ago
Placed order on 3rd October expecting next day delivery as mentioned. 7th October rang and left a message to call back and also sent email to which received no response. Rang again on 8th October to be told goods will be delivered on 9th October. Have just rung and again left a message as the agents were "Busy"!!
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Review by Marie Chiron1 year ago
The team has been fantastic. Very professional, very helpful and respectful. My problem has been resolved very quickly which street shop could not. A big thank to everyone involve including the driver who delivered the good. No doubt I shall use your service again if needed and I am not an online shopper, now I shall be with my plumbing need.
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Review by Mr R S Magee1 year ago
As ordered and on time
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Review by marek J2 years ago
I’ve ordered room thermostat online from this web site. After week and a half from confirmation of my order nothing arrived. I’ve contact them directly and no one was able to tell me what is going on. Ask for refund!
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Review by Craig2 years ago
Would use again slick website and delivery
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Review by Robert Wine2 years ago
Part ordered, and was dispatched almost before I’d got the kettle on. Excellent. The only thing I’d add is they use one of the smaller carriers and I happened to be out when they tried on a Friday, so it was quicker for me to go to the carrier’s depot at the weekend and pick it up. Simple Royal Mail for a hand sized package might have been better.
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Review by Emma Lynch2 years ago
Absolutely brilliant service. Spoke to a very helpful gentleman called Andrew. Will definitely use this company again
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Review by Tony Kidger4 years ago
Awful company to deal with, if you want stuff straight away DO NIT USE THIS COMPANY, no contact once the order is taken dispite numerous phone calls on my behalf and voice mails left.
One of the most USELESS company's I have had the misfortune to use after two days of them taking my money I get told they don't have the boiler in stock and can't get one, ABSOLUTE JOKE OF A COMPANY.
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Review by Mr Jan4 years ago
It is really bad service
Ordered received order confirmation and that is it
After nothing after 6 days when chased them they said will come back to you shortly But no reply
Call them again but the stuff don't care best thing they can do is just cancel your order no matter you wasted one week waiting for goods
Call back to manager still same ignorant
So over all it is wast of time with them
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Review by Gavin4 years ago
Ordered Mixer Tap on a Friday afternoon.
Kept up-to-date with estimated delivery time, and delivered as promised within a 1 hour slot on the Monday morning.
Great customer service, Plumb Arena - keep up the good work.
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Review by TOM Williams4 years ago
Highly recommended ,very price competitive.
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Review by Paul Hurstfield4 years ago
Great savings on the part I needed with very fast delivery and well packaged. What more can I say?
I'm a very happy customer.
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Review by Pawel4 years ago
Fast delivery very big stock of parts
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Review by Lynda Hadfield4 years ago
Extremely pleased with the service in particular the emails regarding the delivery status of my order, which arrived exactly as stated. I have ordered items previously from this company and have been very pleased.
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Review by JAMES MOODY4 years ago
Ordered part for boiler turned up broken contacted them, person on other end of phone very helpful said would send another out to be with me in two days four days later still no part fifth day it turned up and was broken again !! Lost the will to try and get in contact again so ordered from a proper wholesaler won't be using again
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Review by Mr Davidson4 years ago
Efficient service service, first class product
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Review by Duncan5 years ago
First class customer service.parts in stock delivered next day no complaints from me ,will most definitely deal with you again .many thanks
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Review by Anthony Hamlet5 years ago
Excellent Service, website easy to use part came on time and well packaged.
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Review by James Illingsworth5 years ago
Quick despatch and item as described .Only thing that could be improved if tracking information had been supplied.
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Review by Chris Bell5 years ago
Fast delivery and quality product. Will recommend them to all