Never received board even though I received an email saying the board had been shipped.
Review by Galinie3 weeks ago
Found a great deal online for a SUP- ordered on July 12th- shipping email on July 19th- Nothing arrived. Same issue with undeliverable emails and website no longer exists.
Review by Fulty1 month ago
ITS A SCAM! i ordered a paddle board and sent them a email asking where my order was and they saying it was being processed and it would like 7-15 days to be shipped. And those days went by and I didn’t get any other email or update. I sent a few emails and got no answer. The website is down and it has no contact information. And for what I see, many people is going through the same thing with this “store”. Hope this thing gets fixed AS SOON AS POSSIBLE because this is not acceptable
Review by Leykings Murtrie1 month ago
Scam, even the email doesn't work. Hopefully I can get my money back.
Review by Ermel1 month ago
Scam! Same experience as the comment below. Purchased a paddleboard from them and never received it. Email said undeliverable and I tried to send several times with the same result. Do not buy from paddleboardoutlet.net
Review by Jaqoelyn Mosiah1 month ago
same sad story as everyone else.
purchase went through, received e mail confirmation, received an e mail saying my board was in its way - no tracking info.
site is dead. e mails have gone unanswered for days.
began the process of disputing the charges with my bank this evening.
Review by Mkawughanga1 month ago
I took a chance against my better judgment three weeks ago and ordered one from the site. I don’t think they’re legit. They communicated early on via email. But once the order was “shipped” they said it would take 5 to 7 days, and it has now been two weeks with several emails sent to them and no tracking number provided and no further communication. I am flagging this site in every way possible that I can think of. Do not buy from paddleboardoutlet.net
Review by Mudasseril1 month ago
On july 23th, I made an online purchase at www paddleboardoutlet.net using my credit card Mastercard. I bought a paddle board and received an email informing about the shipment. After this email, nothing more happened . I have already emailed the Company and received no response. Now, I found out that the website is down and there are several other people commplaining agaisnt the same company with sinilar problems . I have already reported the problem to the credit card Company, but they inform that first I have to contact the seller, otherwise they can do nothing about it. Truly hope that you can help me somehow, so that I can have my money back or, alternatively, receive my object.
Review by Shauntai Linkous2 months ago
I should have know it was to good to be true. Ended up ordering 28 boards only to be scammed. No boards. No response
Review by Keyshaw Pukitis2 months ago
Ordered 2 boards for me and my wife. Haven't recieved anything other than the package is being delivered or skmennon sense. Do not recommend. The site is down and there is no email.
Review by Kahleia2 months ago
I'm normally very cautious about buying online, but the paddleboards weren't priced too good to be true and the website looked legit. Ordered the paddleboard July 8 and immediately received a text from my CC company. I guess that should have been a red flag but since I received confirmation of the purchase I thought it was all good. I was sooooo wrong. By mid-July I received a notification from Arrive that my paddleboard was being prepared to ship, but the order date was wrong. I tried to contact the company and emails started bouncing then the website disappeared. Going through my CC company to get refunded. But in addition to the money I was scammed, it seems they sold my email to a distribution list because it is now insanely full of spam. Facebook needs to do a better job of vetting the companies it features as ads on its platform. Lesson learned.
Review by MilanoTV2 months ago
Scam - DO NOT BUY. This review page should be under PaddleboardOutlet, not alpha elite. But I bought a paddleboard, never received it. Their support email isn't real (emails bounce). They just pocket the money...
Review by PatrickMcKinnon2 months ago
Yep I got scammed too!!!!!
Review by GSotog2 months ago
Scam...They got me too. Should have known it was to good to be true.
Review by Zeebe Coelman2 months ago
This is a scam. Same problems as everyone else with the website and bouncing emails. Contacted Wells Fargo and told them the website name and that that a lot of people are going through the same thing. Was credited my money back.
Review by Makenzy3 months ago
tried to stop payment within hours. But could not do on credit card. Wells Fargo said that they would credit the amount back to my account in any event if the sale was fraudulent. They are investigating.
Review by Tatsuhiro3 months ago
Bought a Paddleboard, got email confirmation and even one email saying it was being shipped. 6 days went by and sent a support email to them, they replied letting me know that it has shipped and it would take 7-14 days. Once those days passed I tried contacting them again, no answer. They’re website is even down.. SCAM!!! Report it to your bank immediately.
Review by Arra4 months ago
this company is fraudulent! They will take your money and you will never receive anything. Within two weeks of making a purchase, the website was down and the email address no longer existed. I have filed a fraud claim against them with my financial institution, but I fear I will have to cancel my card and reissue to protect myself. Stay Away!
Review by Kemzo4 months ago
Purchased two boards, got my order confirmation and shipping notification but no tracking # provided. And now the site and support email do not exist.
I disputed the charges with my bank. Do not buy from them.
Review by DrPineapple Színpad4 months ago
SUPs charged to my cc but never arrived. Site now gone.
I ordered 2 stand up paddleboards 7/22/19. I received an email confirmation that day and a shipping confirmation on 7/27/19. However, when I clicked the link to track the shipping the site wasn't there. I thought it was a temporary fluke but then the SUPs never arrived and the site still isn't back up. They did however charge my credit card on 7/22/19. I have disputed the transaction so I will likely get my money back.
Review by Bahulayan4 months ago
Same story here. I ordered in early July, and even got an answer back middle of July that paddles were included when I asked. Received notice of shipment, then site went down shortly after. Jerks. Filed claim with my cc
Review by Nabharn4 months ago
Purchased a board from paddleboardputlet.net and never received it. Email bounces, no responses, no tracking number and the website for them is down and has been for 4 days now. DO NOT BUY
Review by Lamija4 months ago
We have all been scammed. Calling my CC tomorrow. What is the strangest thing is that many of us had received correspondence from them. They even forgot to include a 10% discount they had offered and they refunded my CC for the 10%. Very odd for scammers.
Review by Tosyne Griebe4 months ago
Ordered - Never Received. Website gone and Support Email no longer exists. Phone Number goes to a Law Firm!!
Review by Gaffy5 months ago
SCAMMMMMMM same story as all of the rest. Tried to research before I bought, but info was limited online. Went against my better judgement, and never received the paddle board I ordered.
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