First of all, they cold-called me pretending to care about the broadband service; how they got my landline is unknown. An East Asia accent (perhaps Indian) will contact you (quite stereotypical) to get you to go onto speedtest.net for a speed test to win over your trust to make it seem professional to the general joe, however one should realise how unprofessional this is. Plus, openreach is not A SERVICE PROVIDER therefore would NOT contact you with such problem. Then in his poor accent, he will convince you to A FAKE openreach website, also unprofessional (they use a free Webnode site), to download malware-thankfully most modern web browsers block this automatically.
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