WORST BANK EVER. Have LOTS of money with them and they won't even waive the yearly fee for the credit card. So i downgraded to a basic credit card with no yearly fee, and they immediately change the billing date to the DAY OF the downgrade, and CHARGE PAYMENT INTEREST. Tried to transfer money to my mom and they LOCKED MY ACCOUNT because of suspected fraudulent activities. Ended up spending hours on the phone and hours in the branch because nobody seems to be able to help and all they could do is transfer me to another agent and another and another... One time they even hung up on me/disconnected the call. Sign up with CIBC only if you have all the time in the world to be dicked around by this so called bank
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