We collate all the best reviews from around the Internet so you can view them in one place
Review by Rodney Earp1 month ago
Don't even touch their app! They will charge you for it. Wanted to book a ride yesterday late afternoon 'no cars available' so I tried Uber and they had cars available so booked one. However, when I checked my bank account, out of two trips I have been charged for FOUR. Three with uber and one with Ola. Trying to contact them is a nightmare. Phone numbers can be found but mostly they are only for drivers. Others have an announcement before you get connected that they have nothing to do with Ola or Uber.
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Review by Mahalakshmi Balan1 month ago
I'm from Chennai yesterday booked a cab for visiting Hospital. I booked rental (4 hrs 40kms). As usual he took wrong turns which is also fine. Took cab for 1 pm reached hospital in 50 mins. He waited for 45 mins and Dr. Asked me to go for a scan which is 2 kms away. I'm having a 8 months old baby. I ask him he said I can't come to kilpauk. Better u close this cab and take another one. I'm saying it's just 2 kms away. Without any humanity he said take another one. Still 4 hrs didn't complete. His rude behavior I don't want to travel with him. Pls I'm having his name and number. Ola should take appropriate action on him
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Review by Annoyed1 month ago
What can I say... Im not impressed with Ola. Prices are misleading. Gives you a travelling price on the app and then charges you lots more. Not impressed!
I will never ever use them again and I wouldn't recommend them. I would rather ride a horse or a broomstick!
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Review by ela1 month ago
Absolutely the worst cab booking app out there. Charged me money without any booking or anything.. now i have headache to try get the refund.
AVOID
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Review by Melvin Emnace de Guzman1 month ago
The driver (RICHARDEGHERT THOMAS) was lier to his mssge and cancelled my ride after waiting for him for almost 30min. He said he was outside our house but he wasn't.
He was given a back up message that our address is in sanderstead and not in warlingham -- as there were two limpsfield road -- i cautioned him thru message as i booked the ride . VERY bad experience from this driver representing OLA cabs UK.
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Review by Ansar Shahjahan Shaikh1 month ago
Ola cab is just looting money
I added money in Ola money the amount got deducted and driver ask for the cash
This is horrible when I raised a complaint on Ola support they just refund me 20% deducted from the wallet
This is ridiculous
Suggestion not to pay money from Ola money
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Review by Sj Karthikeyan1 month ago
Worst cab company ever experienced so far. The cab driver had cancelled the trip after boarding into the car. I had a very urgent Hospital appointment and I had to book Uber. Please advise not to book any trip with this company as they can cancel the trip after boarding into the car.
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Review by Tomal Hossain2 months ago
Ola is s***, they gave me free credit but they charge me 2x plus their driver is tribble.
Avoid their trap. No free credit.
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Review by Shemona R.2 months ago
I had booked a cab on Saturday from Delhi to UP, after picking us driver denied to drop us on final destination and suggested us to changed drop location to Delhi so we did the same as it was lockdown in Up but later when bill was counted it came complete amount include toll tax of 100 rs but driver had dropped us in delhi only, still cheaters ola people are charging toll tax amount. On mailing them they are sending me invoice in which drop location was of UP and toll tax was included. They are looters
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Review by kara segal2 months ago
My driver got into a car accident by bumping into a stationary car, causing me to have a minor head injury. He did not apologise or ask how I was, drove round the corner and asked me to get out of the car because he had insurance issues to deal with. He did not have the decency to finish the journey to take me to my destination after the trauma he had caused.
Upon calling Ola to formally complain, I was not offered much solace and had difficulty getting them to return the money from that particular ride, let alone get any compensation.
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Review by deepak kumar3 months ago
I am Deepak Kumar I booked ola cab from Qutab Vihar Delhi to Budh Vihar Phase 2 on 09.07.2020 and fare is show Rs.350 but when my family reached at Budh vihar the fare shows Rs.400 then I ask to Driver why this fare is increase he gives me reply very Rude and tell to ask regarding fare to ola Owner I am very shocked to listen this reply. This ola Driver name is Dharmender Kumar and he is very Rude person.so I request to the concern person to take some action because these types of employee creating a bad impression of OLA which is very effective.
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Review by James Edgar3 months ago
They charged me $17 extra to what was the actual bill. Looking at all the reviews posted here, it seems it was my fault that I booked a ride with them.
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Review by Jay4 months ago
Good taxi service, quick, not bad prices
Promo code; BT4JT1U - £4 OFF 1st RIDE
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Review by James4 months ago
it is very help full to the people who travels in city with groups or individual with irrespective of time like even at mid night and irrespective of location with the help og gps .
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Review by Isha S.4 months ago
Yesterday I booked a cab from ola app. While booking the fare was Rs. 782/- when I reached my destination it suddenly showed Rs. 1558/- which made trouble to me.This is not the right way to charge from passenger.plz look into the issue.
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Review by Matteo Doppio4 months ago
One but should be zero.
Unacceptable waiting time, riders accepting rides and then going everywhere but toward my location.
If you want be in a specific place at a specific time don't use this app.
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Review by Kanu Gupta5 months ago
Recently i have cleared all my postpaid dues and the money has also been credited to ola wallet but after 2 days they sent me a msg that payment could not be processed plus they kept the money too. For more than a month they are calling me 10 times a hour, which is so absurd. Asking for the money which they kept that i paid for and still asking for money. They are seriously a cheat mentally harassing their clients. In this situation too they are looking for opportunities of how to cheat and create fuss just because of the fraud they want to create to get money illegally. And even after tons of mails they are not taking any kinda steps.
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Review by Panlaj S.5 months ago
People never use this fu**king service. They are frauds and cheaters billed unnecessary amount even without riding. Ride was only for 3 km and their stupid driver charged for 11 km.
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Review by jonathan raymond6 months ago
During my time driving for this company, their app has been extremely faulty, with rides randomly getting canceled and summaries are not sent out as well. Resolving issues through there driver care is/was a nightmare and wouldn't recommend anyone to drive for them or even ride with them. Their discounts are a complete waste of time as the app barely functions correctly.
After there customer service people kept telling me I was the problem when it came to not access my payment summaries only to find out later by the 10th phone call that they don't/refuse to let you see how much you have earnt in total, this should be illegal as you have no idea what they are doing behind the scenes.
I wouldn't ever want to drive for them again, or deal with their customer service every in my life.
GO WITH ANY OTHER COMPANY!
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Review by Super Mario6 months ago
Cheap thugs .they owe me 680 £ i have worked 70 hours .did not get paid .beware all drivers do not work with them if you are working for money .never again
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Review by saadia Khan6 months ago
They charge you twice for 1 journey, once for deposit and then for the actual journey itself.
It takes days to get the initial deposit back
BEWARE OF THIS COMPANY!!!
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Review by Mohammad Hassan6 months ago
Just rubbish company who operate from India. There call center run by incompetent people who has no knowledge about London work. Avoid to work for them.
Didn't pay my incentive money even their apps showed I have done my job
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Review by JAy Alam7 months ago
I am a driver and soon realised this is company is a fraud.
I am on ola ultimate plan and wanting to move to Ola flex. Ola ultimate they charge £180 a week so I said I want to change, for 3 weeks Iv been emailing and calling them and each time they say it will be done but never does, I said I want to leave altogether but they still say I can’t do that.
I will report this to tfl.
I’m warning all driver and new drivers to be aware of this fraud.
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Review by Becky7 months ago
Pure crap over charge every time like an extra 4£ every ride fake charges never again deleted app
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Review by AYMAN7 months ago
Paid a lower price and a grate service will definitely recommend***
