Ordered two sets of pants and only one arrived. Customer service response non existent and phone number on order confirmation no longer in service. No other phone number on the website. Taking up the issue as a complaint through PayPal.
Review by Jongeok3 months ago
Having bought underwear from Ouler and Boiler for several years and always been very satisfied with the quality, it is disappointing that the elastic waistband has recently been made from flimsier and less strong elastic.
I am not sure if this was a conscious decision.
Review by Sashamp3 months ago
I've been buying underwear from this company for about 8 years. Generally well made and long-lasting. Bright colours and comfortable. On a few occasions they have stretched and become far too baggy!
I wish they would respond to email messages.
Review by Jacutanz3 months ago
Delivered promptly next day, quality is excellent. Definitely recommend
Review by Skittles Becsi3 months ago
Excellent and gorgeous items
Review by Ramstar3 months ago
Reason for a 2 * rating is not the product which is of fantastic quality but for the customer service or lack of it, I received my order very fast .
My order was the island stripe 4 pack and o&b/stripe pack but received 4 island and 4 stripe and non of the other in the pack,
I have emailed customer service 3 times in the last 2 weeks for how to resolve but have received no communication back,
A shame as I had planned to buy further items but this lack of response has put me off re ordering .
Review by Kaliappan4 months ago
Loved the product and such good value for money! Impressed!
Review by JCBEos4 months ago
When trying to register on your site it took several days to get an email confirmation. I had sent a question to customer service on whether I would be charged VAT as I am a US citizen - no response was received. After placing an order, I did not receive a tracking number, resulting in my missing the delivery. I was only given it after contacting customer service and receiving an email. You need to improve customer service!!
Review by Penaz4 months ago
once again this company has come up trumps - I bought 2 off their surprise box sets - fantastic value and of course great quality -- thankyou Oiler and Boiler --- we will be back xxxx
Review by Zabeena4 months ago
Great Pants, fast delivery, all good
Review by Olinda5 months ago
Easy to order. Goods arrived on time. Pleased with the quality.
Review by Dumdum Derrow5 months ago
Supremely comfortable, flattering. Very minor gripe for rather "meh" packaging, otherwise 5 stars.
Review by Autoshop5 months ago
Review by Hammer Maastricht5 months ago
Another quality delivery from Oiler & Boiler. I placed an order online and was lucky that I benefitted from an offer. The delivery came as advised and the items were of the usual great quality.
Review by Margarete5 months ago
Always good quality.been using this company for 4 or five years
Review by Ajini5 months ago
Great value , quality, design
Review by Willowsholme Barkin5 months ago
Not for me but given as a present, really good value for mystery pack and excellent quality
Review by TadhgMac6 months ago
Good quality and service. Reasonable value. I had to return the pants so will see how that goes (there wasn’t a dedicated returns slip)
Review by Soumyaranjan6 months ago
Nice wear. Very good service. Receive my order in the same week I bought, even if I live Canada!!! It was the same good service for my first order a month ago.
Charge for shipping is correct.
Review by Blythe6 months ago
Order was lost in post so contacted O&B and they sent out a new order straight away. great customer service and the products, when arrived, are good quality and look good to. fully recommend
Review by Leenah Agrf6 months ago
I like these guys and their products very much and have a few of their swim shorts where they are currently on display in Antigua !
I also have loungers etc which are really comfy.
Review by Zubrickas Scamardella6 months ago
fast delivery , goods were great quality
Review by Aashleyx6 months ago
Excellent delivery time and I had a query regarding sizing and got instant responses. Excellent customer service, excellent delivery times and excellent products. Thank you!
Review by Ptarmy6 months ago
Fantastic new swimwear, love it! The service received was also excellent.
Review by Mertens7 months ago
Ordered XL Oiler and Boiler slim cuff joggers as showing available on web shop.
Was sent L not XL.
Contacted Oiler and Boiler on day of delivery to inform them of mistake only to be told that there were no XL in stock.
I have been informed that I will get get full refund and my postage costs which is very honorable but in reality their mistake has just caused me inconvenience.