I had to send an email because my application took two days but as soon as I emailed them I got my authorization it took 5 minutes! Also the staff is super nice and very helpful!
Review by Areeporn1 month ago
Thank you for your help and quick response!!
Review by Bafford1 month ago
It is not easy trying to find the right site for the Validity of an eTA and even more difficult when you don't have the Conformation number. After 2 hours I filled out a form and when I got to the end it asked me to pay, so i closed it off.
In no time i had an email from Canada telling me i hadn't completed the application, this actually surprised me.
I wrote back explaining my situation, and to my surprise I got another email back informing me that without that confirmation number i wouldn't be able to find out the validity of my eTA.
After writing back to Jayne to thank her for her great customer service and efficiency in responding and that my only hope was my travel agent who booked the holiday in 2017, that she had kept a copy of my eTA.
Jayne replied thanking me and wishing me well.
All this took place at 0045 hours here in Australia and 0645 hrs in Canada. I was blown away with the great service at that hour from the other side of the world and to get someone as nice as Jayne.
Well done Jayne.
Review by Faleasha Onang2 months ago
It is a scam. the ETA works, but you pay 10 times the original price.
Review by Remattch2 months ago
Super fast, super helpful.
Wish I had realized that you weren't the official site as your price is ALOT more than the $7.
Review by Niranchitha3 months ago
Very prompt reply to my query and resolution of the issue immediately with a brief exchange of emails, Jayne was professional and extremely helpful.
Review by Gentree3 months ago
Quick to respond to my email. Offered support even though i'd actually used a different provider. Great work, thanks!
Review by JHough3 months ago
My experience in getting the eTA online for my mother to be able to travel to Canada from Mexico was very easy and fast. I appreciate Jayne's help and support after the application as an email address needed to be changed. Jayne was very helpful and kind. Overall a wonderful experience.
Review by Sibonn3 months ago
Jayne from the Support Team was very prompt in her reply, reactive and helpful. Thanks again.
Review by Aneesha3 months ago
I want to thank Jayne from the Support team for her outstanding service. Jayne dealt with my question promptly and resolved the issue immediately. Her communication was exemplary and she went out of her way to help me.
Review by Mjatty4 months ago
I recently applied for an eTA on the morning of my trip to Toronto. I got it approved in about 5 minutes. Their expedited service costs a premium but they saved me from missing my flight which would have cost hundreds of pounds to reschedule.
Review by Mouléro4 months ago
I'm a travel agent in Greece and we use the Canada eTA services to process our large group orders. We are satisfied with their services and recommend them to other businesses as well. Our only suggestions is for them to offer more trained staff support availability in the evenings as often the phone staff cannot provided specialist assistance. If you have the option, request help from Jayne when you dial in.
Review by Amandakaaa Feier5 months ago
The customer service was good. Overall good review
Review by Masanalle7 months ago
Not even 1 star. Obviously not an official site, though the eta is valid. They charge 85 dollars for a document that costs 7 CAD.
Review by BrentonFernandez Rosal7 months ago
Had an issue with an eTA application initially getting denied after communications with IRCC. Didn’t expect I needed help but I contacted the site and reapplied through them at their advice. The fees were well above what I wanted to pay but given the service provided I felt it was not totally unreasonable to get assistance from a human rather than a bot. Fortunately with their help my eTA was eventually approved. The service may not be for all but for those who need a bit extra help it’s fairly worth it.
Review by Rouq8 months ago
The eTA for Canada is only $7 CAD. This website charged my father-in-law $85 USD. When disputed the charge, they offered 25% refund. They are in violation of the UK Consumer Rights Act of 2015 by not advising anywhere on their website the cost breakdown. Nowhere, does it state that $7 CAD is the visa and the rest is a fee. They are in violation of multiple UK Online and Distance selling laws including not providing VAT number on the purchasing page. We will continue to fight until we receive a full refund.
Review by Yedam10 months ago
Scam company! Not official Canadian site!
If you use it they will charge you 85 USD for what should cost 7 USD, and I doubt that the visa they provide is even valid.
Review by SunShyne11 months ago
Beware - Scam company - looks like official Canada site but charges $85 for eTA which should cost $7.
Review by Meghen Greenfeld11 months ago
This website calls itself "Official Canada ETA" and is designed to look and feel like the official Canadian ETA website, with a similar font, logo and colour scheme. Its sole purpose is to deceive people looking for the official Canadian ETA website and they do not carry out the "premium services" that they purport to.
Canada eTA Service is rated 4.0 based on
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South Figueroa Street 2202