I bought a watch from Ocarat in Spain and the overall experience was very good. They found a watch which apparently was out of stock, they created a temporary link from which I could order and pay on-line and they even offered a discount. Customer service is great and they responded fast and accurate within 24h (ex weekend). The watch was expensive and it doesn't look like I thought it would but I am very happy how they dealt with this purchase.
The negative thing is that they sell products of some important brands but the prices are even higher as if I purchased directly from them. Many times they offer a very limited stock on other articles (e.i. straps, buckles, watches, fashion jewellery)
I also got points which can be deducted from the final price of the new item to purchase, but unfortunately couldn't use them so far. I hope they don't expire.
I would certainly buy from them again.
Review by Westchester Grummer5 months ago
Tried to buy something online. Three days later (after paying) they still have not sent my item due to a cumbersome and slow fraud security system. Despite me offering alternatives to prove my identity as there is a hold up on their part they have still not released my item. I would not recommend Ocarat and would buy elsewhere. They have my money on hold and not sent my item.
Review by Vidit Gyero6 months ago
Very fast shipping to Asia. Excellent service +++++
Review by GenFB Derrow6 months ago
Beware, they took my order, made me deal with my credit card to put put the charge through, confirmed my order again, charged my credit card and then 2 days later sent an email saying “sorry we don’t have any more” Now they refuse to pay what im out because of them breaking the contract.
Review by Tranulov7 months ago
i bought watch and it is not work very vell and you dont answer me? whas is your problem. you sell it only ?
Review by Eceaytan11 months ago
i bought Watch and i thave garantee still. you dont accept repair it and your answer under
Unfortunately, we did not work anymore with this brand, could you describe us the problem with your watch ?
The warranty of 2 years ends verry soon .
Review by Aki2 years ago
I ordered Saint Honore watch which was not on the web and they kindly advised and arranged it, so I could pay and order over the web and also gave me a discount.
The watch was not on stock so they said it would take some days to get it. After 11 days they did not even receive the watch to send it then over to me. I had an emergency and left the country for 2 months, so I cancelled the item. They did not respond but did refund in full in a few days.
They claim they sell the cheapest, but I contacted the factory for another watch and it was 30% cheaper than what they offered on the web!
I bought it on the Spanish web site!
Review by Eulalio Lopare7 years ago
nice and frindly site
Review by Masaab7 years ago
j'ai eu l'occasion d'effectuer un achat sur ce site, je n'ai eu aucun problème: site sérieux
Review by Ikhalo7 years ago
j'ai fait un achat sur ce site, je n'ai eu aucun problème. Site sérieux
Ocarat is rated 3.0 based on
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