A lot of companies advertise the Oasis Cancun Lite as a great deal, don't bother. This was our first trip to Mexico. Never book on a weekend last minute, even though they send a confirmation , they don't have your reservation and treat you like someone who flew all the way there to rob them. They were supposed to stock the fridge on the first day, we had to ask 2 days later and we got 4 sofas and some Mexican water. No beach towels in the room, no effort made just told to go to the towel bar. Had to go to Sunwing to get them to not charge us for the first night due to their reservation chaos. You have old systems then don't confirm reservations on weekends. Color wrist badges are crap, your locations bars should also have for coding, circling stuff on a little map does not work. Having to walk around 4 kilometers to finally be able to get to the beach. Asked for a late check-out to make up for wasting our first beautiful day here, said he can let us stay until 1:30p, our shuttle arrives at 5. Even 3 p.m. would have been more gracious, especially since it will probably rain all day. This is an all inclusive joke.
Oasis Resort is rated 2.0 based on
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