Andrew came off very professional on the initial contact about buying back my unit. We agreed upon a price range and just had to have fedex email me a label. Two days later, and countless follow-ups with Andrew, nothing! He promised me he'd send me something personally by the end of the day. Its now after 6 pm and still nothing. Reached out to another company who is right on top of it! Don't waste your time here.
Follow up: 1 hour after posting this, got a call from Andrew. Thought it was going to be positive, but he launched into schooling me on my review, that it hadn't been 2 days, but a day and a half. I hung up on him right around there. Great customer service folks!
Review by Lattawan Andruik6 months ago
I can't say enough about how great this company is! Andrew Kardish was absolutely wonderful to work with! It isn't often you get to work with someone who actually cares and does what they say they will do. Absolutely awesome experience and I couldn't be happier!!
Review by ZawiszaTheBlack8 months ago
Andrew should be commended for his efforts in satisfying his customer. He was so helpful in my decision to select my portable concentrator. His patience with customers is amazing!!!
Review by Dimou Derrow10 months ago
To whom it may concern I have been dealing with Andrew for a little while now and he is awesome seems to be very concerned in helping his patients in the help that they need on on their needs Andrew is an asset to the company and seems to be very genuine when he's talking to his customers or at least to me I thank you Andrew for all your help God bless you Jeannie
Review by Mikhan10 months ago
Thank you for everything
Review by Lalabelle10 months ago
They go above customer service and give personal customer service. Every time I've contacted them they've always been there for me and made sure my needs were taken care of.
Review by Dwesterberg1 year ago
Quick delivery, got the unit today easy to hook up and it is working!!
Andrew, Thank You for your trust.
Looking forward to getting a portable unit soon to go with the house unit I got today.
Review by Connece1 year ago
It’s been almost 2 years since I’ve been able to ride my Harley. Thanks to Andrew and O2 assist I’m able to ride this year. I gave up hope that I’d be able to ride again but they provided me the chance to. I installed a cigarette lighter in the saddle bag of my bike and put my portable concentor in the bag with it and I was on my way.
Thank you again for giving my freedom back to live my life again after everyone told me “no”.
Review by LarryA1 year ago
I PURCHASED AN INOGEN ONE G-3 OXYGEN SYS IN DEC 2017 FOR MY WIFE---WE WERE TOLD BY A LINCARE SUPERVISOR THAT THERE WERE NO 24/7 UNITS AROUND---THAT IS NOT EVEN CLOSE TO THE TRUTH----MY WIFE HAS ONE AND SHE LOVES IT---LINCARE IS THE WORST COMP I HAVE EVER DONE BUSINESS WITH--BARE NONE..
IF YOU NEED A GREAT UNIT BUY AN INOGEN ONE G-3
Review by Fabnessjanice1 year ago
Andrew Kardish was so helpful to me in choosing a portable concentrator and getting it to me quickly. O2 Assist has great prices on concentrators, financing, and selection. I am happy.
Review by Yikina Saeboe1 year ago
Very helpful, wonderful customer service.
Review by Bafford1 year ago
Superb experience with Andrew Kardish and o2Assist for the assistance in selection and purchase of a portable oxygen concentrator. The advice, counseling, pricing, and expeditious shipping were beyond expectations.
Larry L. Sharp
Lt. Col., USAF, Ret.
Review by Nichelson1 year ago
Andrew most knowledgeable and concerned with client needs
Made purchase of oxygen equipment easy
Highly recommend this company
Review by Nsb DeBenedetto1 year ago
Our thanks to Andrew Kardish and O2 Assist for the exemplary manner in which they helped us select and then provided a portable oxygen concentrator that met her pulmonary needs and matched our life style.
By every metric that I use when evaluating a company's performance, Andrew and O2 Assist met or exceeded my expectations. They have proven to us to be professional, pleasant (no hard-sell tactics) and prompt, with very competitive pricing.
We selected the SeQual eQuinox and are very pleased with its performance. My wife needed both the pulse-demand and continuous-flow features. The unit is remarkably quiet. And I found an added (unexpected) bonus. I realized after looking at the electrical demands of her old floor unit concentrator and our new eQuinox, that we will be receiving a respectable decrease on our next monthly electrical bill by using the eQuinox 24/7/365 (366 for leap year).
And finally, as a retired US Navy submariner, I very much appreciate the veterans discount and respect that O2 Assist shows its active, prior service and retired members of the military.
We can recommend O2 assist without any reservations
Steve Doerr MMC(SS) USN-Retired
Review by Ceeb Amesz2 years ago
The staff at o2 assist is extremely helpful and accommodating assuring that we received the right machine. They took the time to listen to our needs and delivered great results. Thank you!
Review by Breffni2 years ago
O2 Assist is rated 5.0 based on
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