Ordered an item for £56, which is way out of my price range. But I couldn’t find anything like it anywhere else, so decided to treat myself as it was free shipping. My item took forever to arrive, 5 weeks after the shipping confirmation was sent out. I emailed them after 4 weeks as it was over the given time. Customer services are rude and unhelpful, they put all the blame on you, and I found out they didn’t ship my item, until two weeks after they said they had. I then had to pay a further £19 for customs fees, so it ended up being a £75 dress. When it finally arrived, I found there’s a large hole in the stitching, so the dress is not wearable. Trying to return the dress would mean paying all shipping costs etc myself. So no point. Honestly don’t waste your time.
Review by Moslehuddin2 months ago
i feel like i’m the only person who ACTUALLY had a good experience. i ordered just a shirt and chose standard shipping, and right away i got a confirmation email. the next day i got an email telling me that my order has shipped and it told me when it would arrive. i was a bit confused because i am well aware that it says that the confirmation email is the only thing you will receive if you chose standard shipping. but in about 4 days my order arrived with my shirt, a cute tote bag, and a sticker pack. the only thing was that the stickers were very cheaply made, like out of paper. but other than that my experience was great! sorry to everyone who had a bad one!
Review by Hawkmoon2 months ago
Never answered, not great customer service and the quality of the products is not great for the price.
You can easily find some exact dupes of their clothes on Aliexpress for cheaper and with faster delivery
Review by NeseJones2 months ago
Wait a month, finally got my package. Spider biking shorts. Ordered my normal size, small. This wouldn't have been an issue because I have like 10 pairs of biker shorts, all from different brands, all small.
1. The quality for a pair of (at least) 60$ biker shorts is hilarious. they are thin, the 'double lining' isn't even sewn together so the inner lining rides up, the material actually looks nothing like the material they show them made out of online and its so thin it was too loose.
2. The elastic they used in the waistband was too tight, and it was sewn badly so it rolled over itself every time I put the sorts on. I ended up cutting it out and re-sewing my own thicker elastic into the waist.
3. The price and the amount of time I had to wait for them simply makes this laughable.
I am now cutting the shorts up and using the spiders on a patch for a jacket, because the crazy hours I work make it almost impossible to a post office. I find it convenient they don't have reviews on their site and their Instagram in heavily monitored in the comments so no one can review negatively there either. Huge waste of money and time.
Review by Belo2 months ago
I ordered from their sample sale and they took A MONTH to actually post the package and it still hasnt come yet!!! I love the clothes but the service is so so so so horrible. Maybe next time I will buy omighty from Dollskill or ASOS :( Ordered in July and it is now september.
Review by Cmcclintock Wabeke2 months ago
i ordered from omighty awhile ago maybe one or two years ago and i think i made a bad review regarding them as the last time i ordered it was HORRIBLE, this time? amazing, i ordered during the sample sale and paid for £7 shipping later i realized i wanted more things from the sale so i emailed them and omg the customer service! they were so helpful and easy they told me to make another order which i did and the next day the items were all shipped off and i received a refund for one of the shipping costs! not only that i only paid for normal shipping and the package got to me in less then a week! which is INSANE yes the customs are pricey but unavoidable considering where they are situated which is not their fault, i paid about £25 for 4 items. the only small issue would be the fact DHL can’t find my house LOL which isn’t at all omightys fault! all i have to say is you do have to understand how omighty works when you order from them but omg what a amazing store experience!
Review by Mashya Madelene2 months ago
I bought from their sample sale, only to never receive the item that I had paid $113.95. So a month and half after I contacted them they sent out the package with DHL shipping although they sent a three weeks ago that they sent out the package. When I opened the package 4 items were missing and said they were refunded but they just scammed me....
Review by Zho3 months ago
The have no care for customers and run the company like children. The un organisation and disregard for customers is literally insane and not the morals a company should have. I have now ordered 3 times from them trying to give a benefit of the doubt trying to make excuses every time because I love their styles they come up with but it’s just not worth it. Across all of my purchases I have dealt with late or not replying or getting back to me with answers that did not even answer my questions. The don't send tracking numbers (even when paying for express). I have now waited 14 days for my latest refund because I purchased an item which the website said was in stock which was not which has also happened once before this too. The don't notify you that it’s not in stock you only realise once you get your package. I have literally had enough of the lack of customer care. Will just buy the knock off versions of their clothes from like wish and stuff because it's just made out of the same cheap quality.
Review by ChiaraK Polatas3 months ago
Bought a $65 satin skirt, the cheap fabric ripped from the lining my first time wearing it.
Review by AdrienL3 months ago
I had the exact same experience as one of these comments. I also ordered from their sample sale, and I waited patiently for my 3 shirts to come. When the 30 days without my package passed, i emailed their customer service providing my order number and asking where my stuff was. They ALSO told me that i should have ordered express shipping and to wait another 20 days. Didn’t get it. I emailed again and they told me it must have gotten lost in the mail and they were going to send me another package. Again, I wait. I literally just got my package 10 minutes ago. It took over 2 months, that’s not acceptable. And yet i was still so excited to wear my clothes, their stuff is so cute. Upon opening my package, i’m missing 2 out of 3 of my clothes. I’m like “??? r u kidding me???” My invoice says that they were sold out and i was refunded for my purchase. Guess what!! I wasn’t!! If it was sold out then WHY was it still on the website, i would have gotten something different if they would have let me know. And they couldn’t have mentioned it in one of their many emails? I’m waiting on an email back addressing the refund. sh!ts not cool, don’t buy from here it’s too sketchy. Since it’s happened to so many people i’m hikey debating whether or not to file fraud
Review by Plazma3 months ago
Where do I begin. I bought 7 items from Omighty in early July and for a whole month I heard nothing at all! I finally emailed and literally minutes later they sent me an email saying that my package would be arriving soon. It finally came yesterday night (August 21) but only 3 items were in the box. Whatever, I assumed it would come the next day. But I got no email about a second package or anything else at all. So I decided to email again and I was just informed minutes ago that 4 of the items that I ordered are “no longer available” so they gave me the money back. For starters, I seriously think if I hadn’t said anything they would not have sent me a refund at all. Secondly, I JUST CHECKED THE WEBSITE AND THE ITEMS I ORDERED ARE STILL AVAILABLE?! WTH! LITERALLY TICKED OFF SO MUCH WITH THIS COMPANY ITS RUN BY CHILDREN I SWEAR!
Review by Razaul3 months ago
Yea so just like previous reviews, I placed an order from the sample sale in April. I was told that if my package didn’t arrive by a certain date to let them know. I waited over a month and let them know. They said they sent me a replacement free of charge and they provided tracking info as well but I honestly think this was some gimmick to see how many dumb b*tches like us would spend money and then wait for a package that never came. Like I’m pretty sure they just didn’t send anything out and were waiting to be confronted about it. Well I emailed and forth very much and very respectfully with the company, and a resolution was presented I guess. My package arrived 2 months later yesterday and was missing two items! They never told me that the two items I purchased were out of stock. I had to email them to get a refund processed even though on the packing slip it said “refunded”, with no refund until I had to email customer service again. The two items I did get were very cute and unique, but I definitely would not have purchased if they weren’t on sale and I will not be purchasing from this brand again just because of these shady practices.
Review by Kulwaran3 months ago
Lost my first order, poor quality and shirt didn’t have some of the letters on it + loose stitching. PLEASE do not waste your money on these clothes, not worth it at all. BAD customer service
Review by Guid Derrow3 months ago
Really bad and not true of what they say
Review by Gyta3 months ago
So i recently ordered from omighty for the first time and it all went smoothly at first, got the conformation email and an email letting me know my order was shipped, so then begins the waiting process. I think i had been waiting about 6 weeks ? and i still hadn't received anything so i was planning on contacting omighty regarding that, however one morning i woke up to a full paypal refund and another conformation email for the same order. i was so confused i emailed them back just asking where my stuff is like i even got an email saying it was shipped? They were pretty prompt with getting back to me but it was just a load of BS about how i had requested a refund and for my order be cancelled, which is not true at all i never even got around to contacting them myself in the first place so this leads me to believe that they never shipped out anything in the first place and regardless still sent out a shipping conformation to me! From everything else i've heard about omighty they've got a pretty bad rep going round right now, they are liars ! I won't be purchasing from them personally like ever again lol don't waste your money or time
Review by MarvinR3 months ago
To be honest, I like their style, and the quality ain't bad, but I ordered on 26 Jul 19 and now is August, I haven't received one of the items I ordered （Marked Backordered on invoice） which is really disappointed.
Review by Katelka4 months ago
I placed an order May 1st during the sample sale along with two of my friends. I spent close to $100 on my clothes. Fast forward two months, my clothes still haven’t arrived yet, and neither have my friends.
We all email Omighty, and we all receive the same email with small tweaks in each- something along the lines of they’re not able to track our packages based on the shipping method we chose. How can you charge $9 for shipping, but not be able to track it. I’ve bought items on Aliexpress from $1-$20 and they’ve all came with free shipping including tracking. The $9 is just Omighty’s way of taking more of your money. Basically, they had no idea where my package could be (lost, stolen, held up in customs) but they’ll send me a replacement. Both of my friends were sent replacement packages also, but I highly doubt they even shipped out an original package. How could you explain all 3 packages not showing up in the first place?
My clothes finally arrived yesterday, about two months and a half since the original order date. I open the package and I’m missing 2 of the 4 times I ordered. I checked the invoice sent with it, which says that they’re out of stock and it has been refunded. I haven’t seen any refunds on my bank statement. On top of that, I checked the site and the emo kid tube top and scorpion raglan tee that are “out of stock” are actually on the website, priced higher than when I purchased them. Perhaps, due to the amount of orders during the sample sale they decided to just not ship out certain items when they could just hike the price back up in a few days. Ridiculous.
The quality of the clothing I did receive is “meh”. My long sleeve feels like bathing suit material, there are loose threads everywhere, stiff material on my pants, and they’re both quite ill-fitting.
Don’t waste your time or money on Omighty. If you really do want clothes from them, I’m advising that you order through Dollskill or just find one of the replicas of their clothing on AliExpress for a tiny amount compared to Omighty’s overpriced clothes. At least you’ll know that you’re AliExpress clothing will come, and include tracking information.
Review by Tapan4 months ago
Just like everyone else I bought clothes from there sample sale and still did not receive them. I ordered it the start of March and it is July and still no package. After contacting them again they told me very passive aggressively to order the fast shipping-next time. I’m not a person that write reviews however I just had to in order to hopefully save other people from giving them any sort of support. They will take your money and you will not got anything back. Currently lost about $80 during that sample sale. DO NOT BUY FROM THEM
Review by Delitha4 months ago
The shipping took a while, and I had to email them to see what was up, but they responded very quickly and sent another package through the express shipping, free of charge. The clothes are cute and pretty good quality, though if I order from them again, I'd just bite the bullet and pay more for express shipping.
Review by Subakalaivani4 months ago
It’s a scam most of the time, I believe. That sample sale was a way for them to steal peoples money. Them telling their customers “order express shipping next time” all aggressive, is 100% true. And I find that hilarious because those influencers they send clothing to have zero problems receiving those free items now don’t they? Hmph. Keep in mind I’ve contacted them multiple times and when I called them out they ignored me and started sending me automated emails about them moving offices which I couldn’t care less about. My advice: do not order those overpriced clothes with that overpriced express shipping that they’re so pressed for you to pay for (express shipping is a scam too btw; they allegedly sent me a replacement package weeks ago through express shipping and still nothing). It’s a bunch of bull and you’ll be out of $90 for nothing and ignored just like me so save your money. I know the clothes are cute and different but it’s not what it looks like. Cute exterior, awful interior. They probably get these clothes made for next to nothing. They should be shut down.
Review by Jolyrat4 months ago
I will never, ever purchase from them again. After I waited the amount of time that I was supposed to to get my package, I sent them a message a couple of days later because one of my packages never sent (i bought two hauls worth two days apart because of the sample sale) and they never got back to me. I waited another 4 weeks after that to get my package. I had to write them an email, and threaten them to get them to send me my stuff. Once my stuff got here I was missing a dress, and two shirts. Plus one of my shirts was damaged. When I sent them an email about that, they told me that the clothes that I had ordered were sold out. If they're sold out why could I buy them from your website, and why did you take my money in the first place? I don't know any other website that operates like that. They also never said anything about my damaged shirt, and they never compensated me for that at all.
I know everybody says that the clothes are high-quality, but honestly they're really not. I bought cheaper clothes for the same quality, or better. I used to really like their bodysuits, but they're not as thick as they used to be. There were threads on all of my dresses that I had to trim, and the shirt that was damaged had the print melted to itself so it looks like garbage now. I had even sent them pictures of the damage shirt in my email, and they just completely ignored it. I never want to deal with them again anyway. If you see the knockoffs on AliExpress, you might as well buy them because if you buy the original it's not like it's good quality either. It's made in Singapore with slave labor, so I don't understand why you would have a hang-up about buying something on AliExpress that's probably from another Asian country. At least they're being honest about their sales. O'mighty acts like they're a small American company, when in reality they're just buying their clothes off of a wholesale website from an Asian country. You can just do that yourself for half the price.
It was also frustrating to have tags on my clothes that said things like "Hey Sl** HAVE A SH**TY DAY" because I honestly did have a horrible time trying to figure out what I was supposed to do with their customer service. I tried to call and talk to them on their Facebook page first, where they're very active but nobody ever got back to me. Normally when I'm asking a question about a garment on their Facebook page, like if a dress comes with a belt or something they get right back to me, but when it's about their customer service not being good they just ghost you.
When I emailed them after not hearing from them the first time, I got a really condescending email about how I should have selected the express shipping. I understand that the standard shipping doesn't come with its own tracking number, but that doesn't mean that you aren't supposed to get your package when you're told that you're supposed to get it. It's honestly upsetting that you have to pay $15 to get a tracking number because it doesn't seem to make much of a difference. When I read the other people's reviews I noticed that they still waited weeks, if not months to get their stuff. It seems like the only way to get your things shipped when they're supposed to be shipped is to harass the company. Then if you want to actually get your package you have to basically sign your rights over to DHL, and that means if you wind up not getting your package, or if it's damaged they won't do anything about it because you signed h
Your rights away. If you don't do that you have to stay home all day, and sign for the package, or they won't bring it to the post office and allow you to pick it up. They'll just keep holding on to it and trying to deliver it the next day, and the next day until they send it back to to Singapore. For a company that's all over Instagram this is completely unacceptable. I buy things from Asian countries all of the time, and I have never had a worse experience trying to buy something. They cannot blame their poor customer service on Singapore. I am sick of that being their excuse.
The biggest kicker was they sent both of my packages in one crate anyway, so they really should have just given me the upgraded shipping for free. Why would I pay two separate charges of $8.50, when the express shipping is only $15? That's not fair. They kept my money for that, which was not a big deal but I really would have appreciated tracking number if they were going to just send me one package anyway. It looks like the other people that had the express shipping didn't even get their tracking numbers, so really what's the point? The only thing that they compensated me for were the three articles of clothing which were never in the package in the first place, and coincidentally were also the things that I really wanted. Overall this was a really bad experience.
Review by Benie Lantican4 months ago
I ordered my clothes on May 2 of this year during their sample sale. I have been a HUGE fan of their designs and have wanted some for myself. I decided to order I believe about 5-6 items. It cost about $89 dollars (which is WAYY cheaper than what I would have been paying). I got a confirmation email and was told it would take about 3 to 4 weeks. I understand that they are an overseas company so I wasn’t too worried about it. Around the end of the month of May I’m looking for my package and I’m not seeing it. At first I’m like “Okay it’s probably just a tad slow I’ll see it here in a few days.” Well, June hits and still no package. (I did just get the regular shipping not express) So I sent them an email and told them I still have not recieved my clothes and if I would be getting a refund or what. They tell me I should have got express shipping, even though the clothes should have came regardless of shipping speed. They tell me to wait till June 20 and then if it doesn’t come to email them back. So I wait patiently every day up until the 20th and recieve no package. At this point I’m kind of dissapointed and upset, so I email them and ask for a refund because I can buy the same amount of clothes from wish and get it faster than this. They ignore my request for a refund and tell me they are sending out ANOTHER package through DHL free of charge. They give me a tracking number but don’t tell me it’s the number so I thought they didn’t give me one. Well I swing to the DHL website and go put in the numbers to see if its in transit by now or etc. Well I see they have the shipping label and that’s it. They sent them a label on the 21st and I checked DHL everyday until today (June 28, which today I’m SUPPOSEDLY getting my clothes). I email DHL and ask if they have an idea where it is or if it’s being sent out today. In short they tell me I have to contact the brand and ask them if they have sent it off or not. Now, I’m not a “karen” type person. I’m usually very calm and understanding when it comes to shipping or customer service. This really upset me. I email omighty today and tell them what DHL told me and sent about 4-5 emails asking where my package was and that I would call the BBB (because this is truly outrageous). I’m now waiting for a reply and seeing what they say this time. I will make a part 2 for this. (For reference: I order from wish a lot and ALWAYS recieved my packages so for a company to not send me clothes and give me “rough estimates” of when it will come this is so ridiculous and unprofessional. ((EDIT)) So I received the package on the 1st of July, so it took almost 3 months for the clothes to arrive to me. I got all the clothes, minus a shirt that was out of stock (though they NEVER sent me a refund for it?) and a tote bag, as well as some stickers. The tote and stickers were VERY cute! I really liked it. As I got to the clothes I realized the material wasn’t actually bad quality. None of the tops were see-through and the dress I bought was very thick surprisingly. I usually fit M-XL on top and plus size on bottom. The tops fit, but you could hear the seams popping as I put them on, which confused me as the fabric was very stretchy. Even the tube top I bought was popping at the seams even though it could be stretched way bigger? The straps for the tanks are super super thin, which makes me nervous that if I pull on them too hard, they will come off. The jeans were mostly my own mistake, I bought them thinking they were a stretchy fabric, but they are poly blend with NO stretch. The dress I got was also SUPER short (I’m 5’6-5’7) and I might just tuck it into pants and make it a t shirt. You are much better off buying knock offs from wish though. 1, it would come in half that time frame. 2, have options for bigger sizes; though the shirts did fit, I heard a lot of seems ripping as i tried it on, which can be alarming as someone who isn’t even that big on top. The pants I would definitely make sure to read details, as I didn’t get any stretch pants I have no opinion but anything with poly-blend I would not advise getting if you are anything 10 or bigger. 3, Way better customer service and you wouldn’t have to pay $15 extra just to get a package. I would definitely steer away from omighty, their clothes are cute but it really is NOT worth it.
Review by Robert Freeman4 months ago
I recommend ordering during sample sales. A tip-- if you're worried about them sending your order on time, just email them a friendly reminder. I noticed that I received my order shortly after sending them it. I wear a size medium and their medium fit just right.
Review by Erinne5 months ago
Do NOT order from @omweekend @omightyshop literally the worst customer service I’ve ever had. Waited 3 months for 2 orders I placed, kindly asked them if the packages were coming, and they berated me for not getting express shipping and said wait ANOTHER month. Then I got and email saying that they refunded my paypal and canceled my order without me asking them to. I’m so sad because they’re clothes are so cute but it’s not worth never getting a package and only a partial refund...
Review by Chadaporn5 months ago
Honestly I’m only here to ask a question how do I track my order on omighty I only got a 6 digit track number but where do I track it I got the express shipping