I really liked the customer service provided by NZ Watch Store and every watch I have ordered from them has come in a brand new crisp condition with all the tags, documents, and box. I will buy again, have already purchased many watches from them.
Review by Leachy3 months ago
Paid additional amount for express delivery. Waste of money they took 2 weeks to despatch the order. When the order arrived the watch did not work. Fortunately it was just a dead battery, but cost me an additional $20 to have replaced. The discounted price was approximately the same as AMAZON. Not recommended.
Review by ManuelRivera Brentel3 months ago
I was a little concerned when the day after I had placed my order I realised that this store was actually based in Hong Kong and not New Zealand. They should make that a bit more transparent. I also read some negative reviews about this company which caused me concern. When I heard nothing from them after 5 days about processing of my order I sent an email. I received a reply the same day along with a tracking number for NZ Post. I was able to find my parcel in the NZ Post system and the watch was delivered the next morning, just 6 days after placing my order and with the free delivery. The watch passes all the checks for an authentic G Shock so I am very happy with my NZ Watches experience and if I purchase any more watches I will certainly go through them. Yes, I would prefer to purchase from a New Zealand re-seller but these products are overpriced in New Zealand, even allowing for currency differences.
Review by JaneSeg Faulcon4 months ago
Great service and watch is perfect!
Review by Mejury4 months ago
I am very pleased with the service and products of NZ Watch Store. Thanks!
Review by Ashionye Mugereki4 months ago
Its a very nice watch in a classy look
Review by Myrti Findsen4 months ago
I bought a casio watch that was advertised with a 10 year battery. 4 months later the watch is dead. I dont know if its the battery or the watch itself, NZ watches wont communicate with me about how to fix it. Stay away from this crowd
Review by ObluMa Karth4 months ago
Absolute scam of a website ordered a watch nearly two weeks ago was suppose to arrive last week enquired about it and heard back. Enquired about it again and I haven't heard a thing emailed them twice messaged then on the online chat sms them and rang them but their number IS CONVENIENTLY cancelled. Oh how business like. Give me my money back you already ruined my anniversary. You run such a horrible company
Review by Bafford Ugboma4 months ago
I have bought two watches from NZ Watch Store. Both watches were purchased at the lowest price I could find. Both came brand new and as described. Looking to use their services again.
Review by Gladysmarina5 months ago
I am still waiting for my delivery guys and trying to do a chat but nobody is replying back. It says label has been created but not picked up.
Review by Tidia5 months ago
A great website and super fast delivery, the box the watch came in could be more masculine though as my son thought it was a womans watch inside!
Review by Atilionu5 months ago
Easy and fast, notifications on how order was going and where it was at
Review by Bafford6 months ago
I had reservations when I saw the reviews of other users, but I got mý watch delivered to Denmark very swiftly and in perfect order from nzwatches.com. Therefore I can only recommend this company as the prices are reasonable and the delivery and quality were perfect.
Review by DealSaver Mirrorworks6 months ago
Exactly like the product photo! Took a bit long to ship but other than really happy with the purchase!
Review by Trexhammond6 months ago
I love my new Fossil Watch from NZ Watch Store. Watch was shipped next day and was delivered well before the provided estimated date. Thank you once again for the great service.
Review by Johndel7 months ago
Great service & good communication regarding delivery. The watch I ordered is just what I wanted! Packaged very well. Highly recommend.
Review by Memoree7 months ago
I have just received mt order after 15 days and only 2 of the items arrived though I have been debited the full amount I have now spent 3 hours attempting to contact the NZ Watch srore without success Left e mail fone message and tried live chat No luck Off line I understand Can any one make a suggestion Never again will I deal with a firm that makes it impossible to make contact I will try the commerce commission
Review by Chinequa Frys7 months ago
Fast shipping and both watches I've ordered to date have arrived in perfect condition. Both new and authentic
Review by Intercultural Cicirello8 months ago
they sent the wrong watch (cheap Casio) then spent forever getting a refund when the watch never came, but I did get a refund so my opinion that they were a fake site was overboard
Review by Bafford Sfk8 months ago
Briiliant! Product arrived well packaged and was exactly what was promised. It also arrived a day early. I'd recommend NZ Watch Store without hesitation and will be using them again, superb to deal with.
Review by Rwk Rodol8 months ago
Poor customer service. Even after multiple emails and chat attempts there is no reply. And the product was delivered 3 days after the maximum delivery time date even after paying for express delivery. Disappointing.
Review by Winship9 months ago
Sounds like a company i bought a watch from NOVADS/HYPERSTECH.Watch packed up after 2 weeks then the problems started.Hard to contact, delay as much as possible,lie and dont pay return postage (£14 to Estonia). Be careful and double check.I got my money back eventually through PAYPAL.Claim to be a NEW ZEALAND company but trade from HONG KONG??? Wheres their physical address in NEW Zealand??
Review by Valincia11 months ago
I tend to complain about little things, but shipping was fast and price is unbeatable. What else can you ask for.
Review by Viv1 year ago
Poor customer service. Even after multiple emails and chat attempts there is no reply. And the product was delivered 3 days after the maximum delivery time date even after paying for express delivery. Disappointing
Review by KØBING Homps1 year ago
so .... i spent $500 on a watch from them and in the first 3mthswe had to replace the battery and now just over the one yesr old mark it has broken and they will not do anything about it .. when spending this much you should get more than one year out of it ... I DO NOT recommend them .. huge waste of money