Maja has been extremely kind, helpful and efficient, despite the fact of being forced to explain technicalities and bureaucratic procedures in English. Excellent service
Review by KScarrott7 months ago
They made a sales call to me to switch companies. I told them I wasn’t interested. They kept bothering me so I told him he could send information about their pricing. Without me knowing and against me directly telling him I was not interested he switched me to their electric company. I only found out when my electric company Modstrøm called to ask why I was switching. I told them I didn’t and asked them to switch me back but they said they couldn’t do it for 3 months. So NRGi illegally forced me to pay them for three months. A totally unethical company.
Review by NanthaK Cosheston8 months ago
Bettina er super sød at tale med og fik løst vores problem
Review by Sista1 year ago
Customer support very prompt and helpful.
Review by Zippa1 year ago
Direct and quick response to the customers and kind help. Its service was impressive. I made some stupid inquiries due to a lack of Danish knowledge and system, but customer service nicely explained to me.
Review by MommyMannTX Amendola2 years ago
DONT DISTURB PEOPLES LIFE WITH PHONE CALL.
This company call me today and I talk to someone work there names Katrine or Caterine she want to offer for me something even I say I am not interesting.
She is keep on continue asking me many question, than I ask her where did you get my number, she told they get it company names chlilisecurtiy They made it offer on facebook norwegianair winner 2 ticket I make mistake press the button actually it was virus after they share your private number with those NRGI company actually they sale peoples numbers for those caponys.
I have many friends they have same problem, I told her Katrine It was the virus I get it from the company and than she told me you are stupid you made this mistake not my problem.
I was shock how come you can talk to your customers like this.
I don't know if they company record the voice or not but if they are please listen talk 09.january.2018 15:32.
STOP CALLING PEOPLES
Review by Disgusted2 years ago
Review by GeorgyJayde2 years ago
I called regarding a billing issue which was a little frustrating. However, Maria (the NGRi representative) was exceptionally helpful and walked me through each step to correct the issue. By the end of our 10 minute conversation, the issue was completely resolved.
Review by SarahMarie2 years ago
God telefon service.
Review by Robmon3 years ago
agent was friendly, knowledgable, and very professional. I had the answers we needed quickly, and advice given to complete our matter was correct.
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