very long time no response on refund claims,
no logical rejection of medicine
no direct number to contact
Review by Mumothree MacEWAN1 month ago
No proper information available at Hospital.
Limited clinic / hospitals attached.
Doctors insists to do tests every time.
Review by DonteFloyd Kalfazade1 month ago
Communications poor and refunds too slow
Review by Dhonnie Bujanos1 month ago
The on boarding process was ageist and insulting. I am 57 years old and have had three surgeries in my life - all of them more that a decade ago (I have been perfectly healthy since) and I was expected to explain/justify why you should insure me. And all this in the knowledge that you have insured me before. And I don't think i made very many claims, so perhaps you could revisit this. I am grateful to my agent for his efforts to get me over the line.
Review by Guttmann1 month ago
very hard to claim every time
Review by Staab2 months ago
Claim was submitted online and refunded within 2 weeks.
Review by MissThomas2 months ago
I continue to be impressed with the excellent service provided by NOW Health International.
Review by MJyahoo2 months ago
would have been more convenient to spare me your 2 weeks re-imbursement cycle if you would add Ibin Sina Pharmacy (inside Sulaiman Al Habib Hospital) to your scheme!
Review by LucYe Trubacs2 months ago
All good. No claims yet
Review by Vichan2 months ago
All of all it is ok ……...
Review by Elderbrant Jus2 months ago
Easy to use and submit documents online. Not much hassle.
Review by Nikolay2 months ago
Review by Revda2 months ago
The product is unknown to many medical health providers and hesitant to accept the card. Such a pain to go through this while not feeling well physically.
Review by Theofilius Gargiulo2 months ago
I went to a hospital in Bangkok, my left toe was broken and as soon as i arrived the hospital asked NOW for confirmation and i was treated very well. Thank you very much.
Review by Arvo Guelere2 months ago
Great just need to test the payment system
Review by Highley2 months ago
As the Director of the school. I am disappointed with the institutions that are not included on your policy and the level of benefits available for my interntional staff.
Review by Nayankumar2 months ago
All processed quickly
Review by Aleksandr2 months ago
Review by Qubit Sobot2 months ago
the web site keeps crashing.
Review by Surreyshopper Seeb2 months ago
Nice facilities and very accommodating staff.
Review by Lilianne2 months ago
i just became a new member last month so far it is excellent.
Review by Robinm2 months ago
So far I havent used the service besides getting myself insured.
More will come later.
Review by Whiskyjack2 months ago
It is not clear how much should I pay to hospital, even the receptionists do not know how much should they charge me, once it was free, another time 4 OMR,
2- very limited hospitals and also not familiar with the process payment.
3- Claiming is really bad and slow, I submitted 4 bills more than a week back and 2 of them (consultation fees) rejected and the medicine expenses until now I did not receive.
Note: Im Egyptian and working in Oman.
Review by Zondress Iakimov2 months ago
After submitting a low amount claim for dermatological issues (with all invoice from the dermatologist), I got questioned by the Claim Services like if I suspiciously intended to cheat your company. I very rarely submit a claim and I found kind of impolite the way I was questioned.
Review by GMcB2 months ago
I have been using Now Health for more than half a year. They have always been accommodating and eager to help.
Their instructions are straight-forward and they will work with you to ensure that your claim will go through successfully. They respond to you quickly and efficiently.