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Review by Barry O’Connor6 months ago
Words cannot describe what an appalling Company for Customer service Nouveaux Marchands is .
I bought a pool robot through Amazon France ,the reseller was NM.The robot was defective,I contacted NM regarding returning it ,I was told that I could return it for inspection but that I should include a cheque for €99.They sent me an email regarding the return process ,but did not include a return label .I sent eleven successive emails requesting a return label ,each reply stated that it was included in original email.
Luckily as I had bought the product through Amazon Fr.they intervened and I finally received the return label and eventually a refund. Luckily I had bought the robot using Amazon Fr. I do not know why Amazon Fr. are still using NM.as a reseller as it reflects badly on them.
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Review by Koloina.Rkt4 years ago
livraison rapide et service apres vente efficace
Sourced from Web Of Trust
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