Nottcuts Reviews

Being on the government vulnerable people minimum 12 week lockdown we decided that this year we would order our plants on line. We decided on Notcutts because we generally use the Rivendell centre in Widnes owned by them. We where told when we placed the order a wait of 14 days. After 3 weeks we contacted them to be told it will be a minimum 28 days. Is this a problem, no not really but their communication is non existent. On arrival we opened the packages to find in one package two of the three plants where damaged beyond recovery, basically snapped of at the base. We informed Notcutts but to date, almost two weeks later (and as expected) no reply. This leaves us with one expensive plant out of three. Based on our dealings with Notcutts online our advise is STAY AWAY. We have also decided not to use their centres as our first choice from now on and firstly visit other centres who treat their loyal customers with more respect.

Really disappointing.
I’ve been a member of the discount club for 5 years almost now and been there today and most upset that the meal vouchers I have are no longer to be used at the weekend. This is the only time we can get there so the club membership is now a total waste of money.
The food in the restaurant food is very over priced poor selection and service is rude. This is the garden centre in edwalton Nottingham

It’s become a Christmas tradition for me and my boys to visit our closest Nottcuts in Ditchling. We used to love the amazing display of Christmas lights, giant snowman and decorations. Followed by mince pie and hot chocolate in the restaurant and lots of Christmas shopping. We were devastated last week, to find all the Christmas spirit had gone. It’s just all clothing that would never suit any of us. Poor choice of gifts, very expensive and all the fresh farm foods no more. Restaurant was closed, and such a small section of Christmas decorations. Not one of us were able to find even one present to buy. Felt so disappointed for our son.

My wife and I love this place, they have such variety and amazing garden furniture and BBQs we have recently bought a bar table and stools with a round lounger/ bed along with a Heston BBQ that is electronically lit. They are such lovely people that are soo helpful every time we go there. It is so difficult not to buy lots of stuff because the goods are so great and reasonably priced.
the best thing to do is buy a privilege card and wait for 20% discount day to save an absolute fortune. Great place lovely people it is always a pleasure to visit :-)

The garden centre is an absolute must see attraction with a host of features not just garden related but aquatic, pets and so much more. But whatever you go to the centre for you must visit the restaurant. It has recently had a make-over and is stunning. The staff are amazing too, especially the manager who is polite and courteous and keeps a well kept, clean and tidy restaurant. The home made scones are to die for and the breakfasts, well I now make it a ritual to call every Saturday morning now.
Well done Victoria, take a bow!

I love gardening and plant buying but I now refuse (as an senior citizen) to push my trolley thro` yds. of giftware etc. to get to the tills.

Until they realise what a chore this is I am going elsewhere to a proper garden centre not a glorified gift shop!