Very good service and great price for the perfume my daughter wanted for her birthday. Couldn't find it cheaper anywhere and grabbed a couple of niche perfume samples to try out.
Review by XChloe3 weeks ago
Best variety of products but prices are very strange and differ from one local notino to another which is just plain bad. I only shop from them when I cannot find a certain fragrance on another website which are in 95% of cases cheaper.
Review by Dekorprint3 weeks ago
I ordered some Miu Miu Twist Eau de Parfum, having originally sampled it in Debenhams. The smell was strong and long-lasting. Upon receiving the product from Notino, the smell strength was nothing in comparison to the original I tried in Debenhams, and the bottle appeared to be a refill. This has led me to believe that the perfume sent by Notino is either not genuine or watered-down. Given I spent £80 on the bottle i'm not at all impressed and Notino have done nothing in the way of resolving this despite me emailing their customer support team. If they cannot supply me with the genuine product I will be raising a dispute with the bank and Miu Miu directly and find out if this company is authorised to sell their product. I did not receive what was advertised. The bottle even seemed like it had been tampered with and the packaging was peculiar.
Review by AJGill Grancicova3 weeks ago
Absolutely excellent service. I don't normally do reviews but it's compelled me to do so.
Mistakenly ordered the wrong product which
was dealt with promptly no problems at all. Eventually ordered the correct product at a fantastic discounted price and speedy delivery. Will be my go to aftershave website in future
Review by AsinFilipinoPulutanBar Boubrahmi4 weeks ago
Notino is the only place I can get a certain colour hair dye that I use so please don’t discontinue the product, your the only company I can purchase it from! Excellent service, great reliable delivery! I’m one happy customer ... thanks Notino!
Review by Skymed Lassche1 month ago
Great product price, really fast delivery! Would recommend! Will definitely be buying from them again.
Review by Sujiharan1 month ago
Well packed , reliable fragrance dealer !
Unfortunatelly the courier they used for this shipment wasn't delivered it as per instructions - they just left my parcel in the post office and that was - no ticket , no sms to inform me , nothing . I myself investigate where it is step by step - went to the courier's nearest delivery depo , informed myself where the shipment is, went afterthat to the post office. 3 hours waste of time .
Review by Agencia1 month ago
Received perfum quickly and was not disappointed.
Review by Ashlar1 month ago
Prices very competitive. Excellent delivery just wish Notino would stock other products ie. Clarins, Virtue Hair Care, Kielhs etc.
Review by Phyro1 month ago
Very nice customer service. Genuine perfume. A shop to go for.
Review by Frising Koncurat1 month ago
very poor customer service !!!
Review by CustomerCharlotte1 month ago
Products always arrive quickly and great value. Have used several times
Review by Adraena1 month ago
The prices are amazing, I love this website and I do recommend it for ppl who adore perfume
Review by Pikazuchi Akadiri1 month ago
Delivered efficiently and the driver was pleased not to be lugging heavy dog food boxes. The dentist had given me a sample tube of Zendium. Pleased with the clean feeling after cleaning teeth and this is my second repeat order.
Review by Maglyn Sitteren1 month ago
I ordered many samples from Notino and am happy that they are genuine contrary to some reviews I have read. I ordered from a few different sites at the same time and the Notino delivery arrived last.
One of the samples was broken and had leaked its contents. I mailed Notino and even though I paid the extra 'Notino delivery insurance" I was only offered free delivery on my next order. What's the point of the insurance then?
Overall, compared to other sites I have used, Notino lost in service and speed. Therefore, I don't recommend them.
Review by Kapooh Odobasic1 month ago
I love Notino. The orders are always on time and without any problems.
Review by Margalie2 months ago
Great value for money, found the cheapest perfume, I always check the price here first. Good communication and packaging. Also included a voucher for next order.
Review by Puchaser Crawfordd2 months ago
I enjoy shopping with Notino for their brilliant selection and wonderful customer service.
Review by BellaHelena2 months ago
No complaints,great to deal with. Happy purchaser.
Review by Chapz2 months ago
It was my first order. I received several broken items and despite I purchased delivery insurance I never get refund / replacement from them. The customer service was awful.
Review by Thiery2 months ago
If there was any Minus I put in on. Stay well away from this company. I bought a item cost me £66 and they sent it to different address where is in different city. I contacted them and Not only been apologetic but also they tried to telling me I put the wrong address. As if I don't know where to live. I usually not willing to write a bad review for any of my shopping but in this matter I strongly advise anybody not being foolish to order anything from this company. Its absolutely shambles.My money has gone but I hope people read this review and Not buy anything.
Review by Mardona2 months ago
Fab service, prices and delivery use them all the time now
Review by Bhavnish2 months ago
Love shopping here, only downside is the shipping fee. Would be shopping more if there was a free delivery at a certain spent.
Review by Sleepling Kietaviciute2 months ago
Updated: So the response time for emails is very quick, within 10 minutes. Was told apparently delivery is 3-4 working days but I went straight back and argued that on the check out page is states for DPD Tracked delivery is 3 working days. If this is not correct then this is false advertising and needs to be removed. Had a rude customer service adviser come back after I sent a screenshot of what is shown on the check out page and she said that Notinio did their job and its down to DPD. Terrible company as I see it. Takes no responsibility for false advertising or sending no notification out to customers who will have a late delivery. Requested for the order to be cancelled and a full refund sent back to me. Funny now the fast email responses have stopped, wonder why.
False information. Was message by Notino on Wednesday 31st July 2019 to state that my parcel will be delivered by DPD on 1st August 2019 and that I would receive notification of my 1 hour delivery slot by 11am that day. 11am comes and goes and still nothing so I check on my DPD tracking number and it looks like DPD haven't even got the parcel yet, bare in mind it was processed on 29th July 2019 which means they have basically wasted two full days not passing it over for delivery. Have emailed them but not sure how long they will take to respond. I'm having my items delivered to my work address so I need to know A)what time and B)What date so I can work around this. If its gonna get delivered Saturday I'll just cancel and go somewhere else as no offence it said delivery would be made with 2-3 working days so technically it should be today or tomorrow at the latest.