The crew that actually did the work (who were from Ohio) was the only bright spot of our experience. Otherwise, it was a complete mess. We never knew who our contact person would be from one week to the next, and getting the job scheduled was a nightmare. Apparently the only person who knew we lived in a 3 story home was the sales guy, so everyone else came unprepared (and unable to get onto our roof). It was bad enough that we gave up before they could schedule the interior work that was part of our quote.
Review by Phenica1 year ago
Review by IrwinB1 year ago
Very professional and committed to good quality work.
Review by Venkataravi1 year ago
Outstanding work was done be careful of all the nails that need to be picked up afterwards otherwise very professional
Review by Tschaidse1 year ago
Gutter were left full on shingles and nails. Also I step on a nail left in the yard and had to go to the Care spot for a shot.
Review by Merali Kinetz1 year ago
The only think this company did correctly is put on the roof. The office staff and management personnel are awful. They put deep gouges in our driveway from the dumpster. Due to a scheduling error on their part, the dumpster was delivered and taken away before work had been done so when they really started, there was no dumpster so the crew felt it okay to simply start dropping the old roof in the driveway. My husband was picking up nails and shingle pieces for days. I complained to the management and they said they were going to come out talk to us and go over our complaint, which they did, but they did nothing to make it right. Finally, we sold the house this past June and found that when they put the roof on, they failed to make sure the dryer vent was properly attached. It was pushed down into the attic, meaning the dryer had been venting into the attic for months. Terrible company!
Review by Eral Eshtehardi1 year ago
Amazing work and amazing customer service! Already referred people and will continue to do so.
Review by Energere1 year ago
Management and customer service was very responsive. However there were issues with billing that took a while to get fixed. There was issues with the crew that came out to perform the work, not that they did a bad job but they put a vent in different area from where they were supposed to be and even when I went up there and showed them where it was supposed to go they still putt it in the wrong place. This is an issue when you hire people that don't speak English very well. Now that place they originally put the vent appears to be leaking.
Review by Closer Gasket2 years ago
North Florida Roofing recently replaced my roof and did an outstanding job! They were very professional and worked with me through the entire process, including assisting me in filing a claim with my homeowner's insurance company. I would highly recommend them
Review by Saiful Chishika2 years ago
From the beginning of contact with North Florida Roofing, has been one deception after another, and after numerous phone calls, and leaving messages, I'm never able to call and speak with anyone. Now, after speaking with "Kelly", I was told that they had a binding contract with me to do the work, and I've only seen representative from them twice. Once to look at home, and second time to conveniently take the check I received and paperwork from adjuster, and never return. The phone call that I did receive was from them having difficulty trying to cash the check and needing more information from me to do so. If this is a professional business, I'd hate to see a bad one.
Review by Nadeesha2 years ago
They did a shabby job over a month ago, and refuse to come out and address the hump in our roof. I would not use them as they do not care if you the customer are happy with the job. Getting them to respond to you is impossible. We've called, but no one answere their phone. If you leave a message no one calls back. We are very disappointed with them.
Review by Helio3 years ago
I was looking for the right price, good quality and keeping the job site spotless. North Florida Roofing delivered beyond my expectations and I have referred them work already!
Review by WinSupply4 years ago
I thought they were professional both at the office and at the site. Actually finished faster than they thought. Would recommend them in a heartbeat.
Review by RavJaf Lorrigan4 years ago
Outstanding, professional, honest company. We were so pleased with the ease of the way North Florida Roofing took care of everything. They followed through with every detail and the staff was in communication with us on the timing and execution and Mark sent pictures while I was at work! I highly recommend North Florida Roofing for your repairs or replacements. They know what they are doing!
Glenn and Cindy Robinson
Review by Niesje4 years ago
North Florida Roofing recently replaced my roof and did an outstanding job! They were very professional and worked with me through the entire process, including assisting me in filing a claim with my homeowner's insurance company. I would highly recommend them!
Review by Bilp Bagdonavicius4 years ago
I am very please with the work done on my roof. Quick, and very respectable workers. I would definitely recommend North Florda Roofing to my family and friends.
Review by StrongHMB4 years ago
Friendly and helpful.
Review by Minatsu Corbacioglu4 years ago
The install crews arrived at my home a little later in the morning than I had expected, however, they went straight to work, worked through lunch and continued to just before dusk. The crew was professional and was careful to avoid damaging my plants around my home and took care to place tarps to catch most of the shingles, nails and scraps from the project.
The office handled all my insurance paperwork and all i had to do was drop of the check after it was mailed.
Review by Oluwakorede4 years ago
My roof looks great. The original date was suppose to be March 30, 2015. I called the office and they changed 8-9 April 2015. I am happy with the completed job!
Review by Floby Moneger4 years ago
Solid company. I had 3 quotes done and these guys offered the best warranty. The installers showed a day later than discussed however everything was still finished earlier than expected.
I would recommend them again.
Review by Chronus4 years ago
I was so happy with my new roof .Thanks North Florida Roofing. Keep up the good work .Kudos to all people in this re roofing.
Review by Overcharged Eikhólm4 years ago
They handled everything better than I could have hoped. I would gladly recommend them to anyone who doesn't want to deal with the insurance hassle. Thanks again guys! Roof looks great!
Review by Laser DeFebbo4 years ago
I am so pleased with my new roof! From start to finish everything went smoothly. The job was finished on schedule and it looks great! I would recommend North Florida Roofing to anyone in the market for a new roof.
Review by Nialls4 years ago
The girls in the office were incredibly pleasant. I had a lot of questions about the financing and they were very helpful and made it a lot easier of a process.
It took about a week to schedule and the roofers were here and gone in two days. Everyone was very professional and friendly. There was some extra shingles left on the side of the house when I called they sent someone over that day to clean up the mess.