We bought this lamp from Nordic Nest for delivery in the UK -
Club wall lamp
The lamp is:
- priced in £;
- sold in the UK;
- not particular cheap at £191
It took more than 2 weeks to deliver. I had to chase the company about the status.
Moreover, the lamp arrived with a EU plug. It is against UK legislation to sell the electrical goods in the UK without a proper adaptor. When I complained to Nordic Nest, they even did not offer me an apology, but offered to go to the hard store and buy the adaptor myself! It is really a ridiculous and disrespectful to customers.
Review by Sparkymum1 month ago
Delievery delayed by 1 month.
Item was damaged
Review by Kmb1 month ago
Review by Koziba2 months ago
Great selection adn great quick delivery
Review by Fyfe2 months ago
it was pleasure shoping from nordic nest, easy and simple effective, and quality products.
Review by Osito2 months ago
Fast and reliabe.
Review by Rayane Sochorova2 months ago
Terrible service. I received my order after 3 weeks of waiting, and I wasn't even notified of the delay.
Review by Vishwraj2 months ago
Good service on the phone and easy webb to use.
Review by Mosse Segerius3 months ago
The most important thing u have good offers wish even get better :) ur service is amazing too fast and good check out options. Delivery is perfect 👌 I strongly recommend u to family and friends. (I wish u had an English version also as so many English speakers also will look and definitely buy from u ). Good luck 👍
Review by Aramais3 months ago
After one week I still don't have received my order 😔
Review by Neide3 months ago
really good, deliver was fast
Review by Ruzane Ahrianya3 months ago
Very good and professional customer service. Would definitely order again.
Review by Chimo Sumedhan3 months ago
I ordered some oilcloth and first received the wrong pattern. The mistake was apparently rectified and what arrived was the right fabric pattern, but the wrong fabric as it should have been oilcloth. I have complained several times since, received no response at all and I am so angry I have now asked for a refund, but have still had no response to that either. I am exceptionally disappointed with Nordic Nest.
UPDATE- I have been in touch with two colleagues one of whom after a number of emails claimed not to have record of my ever sending Nordic Nest an email. I email asking for the item I paid for (that is really what I want, but if not that then a refund because this is infuriating) and someone responds once then I there is nothing after that. It is as if every week I have to start again. I am still waiting. And I didn't expect something else Nordic Nest- I expected the item I ordered. I can't understand how something so simple has turned out to be so difficult.
2nd UPDATE- Finally an efficient Nordic Nest representative did some investigating on my behalf and decided to take decisive action and telephone me directly. He was very understanding and apologised for the problems I had been experiencing (which means a lot-thank you). The item I ordered was called 'Oilcloth' by the manufacturers but is not its description, therefore it does not possess the characteristics of oilcloth and is not waterproof. I can't say that is a happy situation for either a purchaser or Nordic Nest as the seller. A full refund was given. If I could- the gentleman who eventually resolved it for me would get a good review and he has my gratitude. I just can't give a better review for the way my item was misleading.
Review by Taq4 months ago
Promised 1-3 days delivery time : immediately dispatched but, Late delivery without note : the backhanded customer services and solution. Products are just as it is by a supplier. Nothing to talk about.
Review by Gems Gamdi4 months ago
I ordered a teapot cause I needed a teapot. Now you send me emails and sms with such frequency I won't order from you again. Like dude come on, if I need something for the kitchen I will find it myself. I don't need you spamming me. I've unsubscribed from all your services and will be going out of my way not to order from you again. You're like that girl you told she's nice but has low confidence and now won't stop blowing up your phone with texts all the time asking for another date. It's not attractive.
Review by Sunnii Topatigh4 months ago
Review by Tykya Wiesenberger4 months ago
I’ve ordered a gift to my friend through the website since the delivery time was short (according to the website 1-3 working days) I was expecting it on time but it took them just 4 days to pack it and send it just to post office for further journey. And it took me 7 days (including the weekend) to get it. It didn’t fulfill my expectations but otherwise everything was ok.
Note: the short delivery time was the only reason I’ve chooses them so it was a big disappointment and change in my whole plan and going for shopping and looking around in last minute.
Review by Dixy4 months ago
Review by Erdel Jupin5 months ago
Customer service was quick to respond, I was just really disappointed in the quality. It took 3 tries to get a complete - defect free - set of plates/bowls.
Review by Yukin5 months ago
Quick service. I got the things I ordered.
Review by TheCric Sandwood5 months ago
You had what I needed. Easy to pay and fast delivery... thanks!
Review by Shycole5 months ago
Good products with professional service.
Review by Avraham Ogorevc5 months ago
Very good service and great products
Review by DerekBrander5 months ago
The description of the item was not correct. It said it was a silcone place mat when actually it is made of hard plastic on top with a black rubber bottom, and one of the mats was scrstched when I opened the package.
Really unhappy with the purchase and will be looking to return it.