A Scam company. The company does not return the Deposit. To avoid Nokta rent a car. It is a shame for Turkey.
Review by Deborah Tomlinson1 year ago
do not rent a car for this trash company
first of all on the first day of renting in Istanbul airport , there was no one waiting for me there , and they do not have office , i called the number they gave me like million time , no luck , the next day i was able to call them , went back to the airport , got car (totally different from what i paid for) and was still charged full price even for the day i didnt take the car.
i returned my car with no damage what so ever, never got my deposit back , and they charged my car for $450 after returning the car
no one told me why , everytime i call no one speak english , and when there is someone speak english they just put me on hold and not give me any answer , last call i was on hold for 48 min then it got disconnected (international phone call)
trust me , pay little more and use known company , this is totally not worth it
Review by Bebiana Nakato2 years ago
we have rented a car in Istanbul July 28-31 - we paid via card but the deposit was in cash.
we received confirmation from Mahmut that we would get the deposit back as a swift transfer and we will pay a fee for that - its okay as long as we receive the money.
now its been more than a month and the money is not sent yet - Mahmut says we will receive it soon.
the assistant who did not have change owns us 30$ plus to our deposit, please send the money back or we will find a way to make legal warnings, we have a document that we will receive money from you.
Review by Magmarren2 years ago
Finaly my deposit refunded after many emails
Review by Oko3 years ago
It was just horrible that I am looking for everywhere with this company is reviewed to warn people from it. You should really avoid it till they have some respect for their customers.
I have rented the car through billiger-mietwagen.de (partner was CardelMar) and it was from the category upper-class SUV. The car originally was Nisan Juke Automatic, but I was given A Peugeot 2008 which is not from this class at all. I waited in the airport for 70 min for the guy who will deliver the car to me (as I found they have no office at the airport). walked with my wife, my two children, and all the bags for around 500-700 meters outside the airport to reach the car. and I found this small car that can hardly fit the luggage and us. after a long discussion, they told me they can either replace it with an Opel Mokka but I will have to wait for a replacement, or I can Cancel the reservation !!!!, as I didn't have the time to do that, and cancelling the reservation meaning I must take another expensive direct from the airport car, so I took it. it was a very lousy car, the only positive point on it is it is fuel consumption.
I asked them about the drop-off, the man said one from there office will wait for me at the departure terminal entrance A. we agreed on the time and he gave me his telephone number to call if anything happens.
at the time of the drop-off, the man came late 45 minutes, security officers kept bugging me all the time, asking me to leave, I kept circling around the airport, calling the man every 5 minutes but his phone was closed. and he came like nothing happened after 45 min of hill. This is the worst rental company I have dealt with.
Review by Vereon3 years ago
They asked me for a deposit but never refunded it back. Even after several emails and phone calls they are just able to lie and keep the money. Very bad service! Nothing went fine with this experience! I will never use this company again.
(For the costumer service... If you need further explanations you are more than welcome to contact me, as you has never done untill now).
Review by Esber4 years ago
very bad experience, in turkey have many other companies for rent.
Review by Iathila Shertzer4 years ago
I had bad rent experience ever with Nokta car.
Review by Terrellcunningham4 years ago
It is an absolutely terrible car rental company. This car rental company full of lies and terrible service. I booked a car in Kadikoy center and I was told to pick up the car in Sabiha Gokcen Airport of course I cancelled the booking because it is ridiculous to pick it up the car 40 km away of you :) What it means on their website there is a office in Kadikoy ..well there is not :)
and the biggest foul of all time is you know you do some down payment up front, they didn't even give it back even thought I cancelled it because of their scam
You don't see those kind of problems at all mate.
What about the money you guys charged and never pay it back ?
You didn't say anything about that either
so what now?? Is your accounted was out of office too? :))
I called and followed up on this 3 times and no one seemed to be concern about it
Thanks for the robbery
NOKTA CAR RENTAL SERVICES is rated 1.0 based on
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Ali Rıza Gurcan Cad. Meridyen Plaza No:G20 Merter / Zeytinburnu