Cancelled items after the order was placed. Still fulfilled associated replacement parts for the cancelled items. Give me the option to cancel the entire order, don't just cancel/refund/ship remained. And don't sell items if you don't have them. Frustrating as can be. Disappointing, as I have done thousands of dollars of business with this company over the years.
Review by Margina2 years ago
I'm happy because I can feel safe with the products you sell. I'm ready for hurricanes or riots. I've shopped with you for several years and I've always been satisfied. Thank you for your great service.
Review by Roubhi2 years ago
Awesome! Speedy delivery and great service.
Review by Midtjyden2 years ago
These people have been great! My only complaint is that they have called it quits!!!! Who will be my survival resource now?? At least I have had the pleasure of buying from them. I will miss you guys horribly!
Review by Jscat2 years ago
Always the best. Never any issues. Sorry to see things winding down.
Review by Tmadd Mejury2 years ago
The variety of products, sale prices, they email you quickly upon recieving my order and lived it when sometimes I found a free item to sample from time to time
Review by Zebrafly2 years ago
NitroPak had excellent prices and quick delivery. Exceptional company to do business with.
Review by Euyrdima2 years ago
Items received were the ones ordered. Packaged beautifully, arrived quickly, and in great condition.
Review by Patent2 years ago
I had an order that didn't have every thing I ordered. You ask me if I still wanted The other stuff but I told you I would go back and reorder right now. Well, I reordered more stuff and when I got it, it was just 2 things. I mostly wanted the Wise shakes. They were on both orders. You did not send them to me. I ended up with 6 omeals and 2 wise 72 hour supply That's all! One was $20.82 the other $27.74. Then you charged me about $33.00 shipping! Wow, How could you. When I really wanted the shakes and bought more so I could help you get rid of your stuff. If you look on ebay and amazon you will see where those shakes went. At full price. I wanted them for my family. I'm really upset about this.
Review by LynAuckland2 years ago
Great customer service communication. The order arrived just on time, as promised and the quality of the items is great.
Review by Rebars2 years ago
My order came ahead of schedule. Everything was packaged well. The prices were great and I was very well pleased with my first order. I will be reordering.
Review by Bafford2 years ago
Quick and fast delivery
Review by Vulpie Douton2 years ago
NP has great products at a very good price. An easy to use Website. Delivered packaged well and on time.
Review by Cardinol Youm2 years ago
I received your products in the mail. all good, and exactly what I purchased. No surprises. Very pleased with product. The goal is to be prepaired for any mid term disaster. I live on Long Island. Last go about, we lost power for 15 days during super storm Sandy. What I am scratching my head about is the cost of freight. Seems very high. I ship close to 5 million dollars worth of products out of 5 plants around the United States. We use UPS, ground and FED EX Ground. I understand rates, and deal with full trailer loads across the country as an owner operator of manufacturing plants. Nashville, New Jersey, New York/Long Island, Bloomingdale Indiana, Chicago IL., and Dighton Mass. all ship goods from NY to California. your rates seem high. Everything else - Excellent. Thank you for your service. S. S. ETTINGER
Review by Limiting2 years ago
I've purchased from Nitro-Pak for over 10 years and the products are shipped promptly and are of high quality.
Review by Borje2 years ago
Too much for shipping and still have not received my order.
Review by Eziz2 years ago
delivered on the goods
Review by Stonehall2 years ago
Best price compared to other sites and FAST shipping!
Review by Madalyn Leavitt2 years ago
Service was very quick
Review by Merko2 years ago
Nitro-Pak had everything I ordered, so there were no backorders. It all shipped in ONE box, so there were not multiple shipments to track. It arrived faster than promised. Finally, when I checked the invoice against the order, they matched. Everything I ordered was there. I checked each item separately, and there were no imperfect items. Can't get better than this!
Review by Bustman2 years ago
Because they get right to business and don't Mickey Mouse around with trying to sell you things that you are not interested in. They take very good care of you. They ship your order right out to you and package it well. I love this company
Review by Luuhuy2 years ago
All items were present and shipped in timely manner; however, 3 of 5 field dressings were received with the outer plastic package sliced open. Also, one of the major sale items in the email notice was sold out on the day of the notice. It seems that potential demand could be estimated better.
Review by Cruella Holzgruber2 years ago
Great prices on their going out of business sale.
Review by Sue 2 years ago
All items as stated on website. No unpleasant surprises. Prompt delivery.
Review by Goldbeast2 years ago
Product was appropriately packaged & shipped in a timely manner. I was less than pleased with package disclosure of CALORIC content which proved a "month" supply to be less than 10 days at 2000 cal per day.