Very thorough and timely. Staff is always courteous. Work was done as promised.
Review by Suesy1 month ago
Heads up customer service
Review by Agredx Buttarelli1 month ago
Fast and friendly. Fixed my problem first time. I will definitely buy my next car from them
Review by Fiailoa1 month ago
My last service was better, however customer service prior to that wasn’t great. I bought my car in for a recall 7/29/19. My car failed the inspection. I was advised that Parts would need to be ordered and that I would receive a callback to let me know where they were at and when all three parts were in. To make a long story short, customer service is responding back to the customer quickly as possible, know your customer, fixing mistakes and going the extra mile. Communication played a big part, which I didn’t receive.
Review by Glendene1 month ago
Do what they are asked. I requested that they put air in my tires because they were 5 pounds low. They didn’t do it
Review by Helen Paul Barbalata1 month ago
Our salesman, Robby Self was very thorough with his explanation of the 2019 Chevy Silverado LTZ that we purchased. He is very personable and made us feel comfortable. Robby made our experience very smooth.
Review by Graemer1 month ago
Really not very organized & POOR phone answering systems.
The Rewards system could also use updating.
Review by Huizhen Murudzwa1 month ago
The staff was great and kids like the free popcorn
Review by PhilDouch Konate1 month ago
I took my car in early Saturday morning didn't make appointment to have oil changed, tires rotated, car wash- was told needed cabin and engine filters changed, which I agreed to have done- Joann was friendly and professional keeping me posted on progress- I had mentioned that a repair needed to be looked at- she ordered the part which wasn't in stock, provided me an estimate and advised would call me when part was in- everyone from the service department to the ladies in the café made me feel like we were family- I would recommend Nimnicht Chevy to everyone.
Review by CyFrost1 month ago
I think the service was great. They took my Equinox right on back and started servicing it right at the time of my appointment. The service technician was very friendly early on Saturday morning! I think Nimnicht is a great place to buy a car!
Review by Vidish1 month ago
Overall, great service
Review by Inthu1 month ago
My scheduled service was completed in less than an hour. Allen was great!
Review by Bdq1 month ago
Quick good service!
Review by Gyddemor1 month ago
Service was excellent. Car went into the shop at the appointed time. My service advisor gave me a full explanation of the service, what was done, and if there were any issues I needed to be aware of. The customer waiting area and the chairs in particular leave something to be desired, however.
Review by JoseJulian1 month ago
Everyone was very nice and professional. Allen made sure that I was taken care and got me a ride home promptly while my truck was being serviced.
Review by Attiq1 month ago
Great service and friendly staff
Review by Minnea Meesey1 month ago
Excellent Service with a vehicle cleaning
Review by Jimmie Johnson Raessa1 month ago
The visit was timely.
Review by Stojanovski1 month ago
Excellent customer service!! This will be my new dealership for all my needs.
Review by Englishgirl1 month ago
I love this location.because everyone is friendly and helpful. I got a little annoyed because I had a 11:30 oil change appointment and it was 14:30 when they finished my car . I know things happen but I would like to be informed,but other than that the are the best to me .
Review by Chimgee1 month ago
I would buy from them again excellent service starting with the salesman and the financial close. Went in for a oil change and tire rotate was out in two hours.
Review by Pulz2 months ago
I bought my vehicle in for one specific issue. Niminitch mechanics found other issues that needed attention and addressed them, but didn’t address what I originally bought it in for. So after paying upwards of$2600.00 my vehicle is back at Nimnitch getting the original issues resolved. In my opinion they are not listening to the customer they just do the most time consuming repairs.I think their business practices need to be looked at from someone higher than Joey Toole.
Review by Daysoft Dreha2 months ago
Made an appt for 7:30 and was still waiting to be checked in at 7:40 but after that everything went good
Review by Mitton2 months ago
Completed all services and cleaned the truck up nice. It took a while but they got the job done.