It was may first time ordering from this company I had not read any review before placing my order which was a good thing be because once I read all the bad reviews I was worried that I had picked a bad trader but how wrong I was. I had no need to worry. I was keepers informed by email regarding my order and it arrived on time. Was just what I wanted a bedside iPhone charger that the phone sits in. So sometime its advisable to ignore some reviews. I will be ordering from this company again as they were the cheapest for what I want would have paid double from another site. Keep up the good work.
Review by Shiraaz Rhodick5 years ago
I ordered and paid on 30th November for Angry Birds. I emailed on 6th December and next day, with no reply. No answer on the phone for days eventually spoke to someone last week and they said they would send it out recorded delivery. It didnt arrive, they've had my money including express postage and now cant get on their website. What do I do next.??
Review by Laitinen6 years ago
I purchased some Sennheiser earphones from NiceCans in Feb 2012 which went fine. The earphones developed a fault in July the same year. I emailed NiceCans three separate times over the following month, to two separate email addresses from their website ([email protected] and [email protected]), all of which were ignored. I also wrote them a letter to their advertised address which was ignored as well.
In the end I contacted Sennheiser and got a replacement through them directly.
Their prices might be good but NiceCans have zero customer support when things go wrong, I'd avoid them at all costs.
Review by Aundreav6 years ago
Delivery a shit, I 3 weeks I can not receive
Review by AmpsJazz6 years ago
Ordered on 7th December, product still not arrived and no answer on phone or emails. Contacted credit card company so hopefully they can sort it out, no wonder they don't have a paypal option. Note to self never order from a site with no paypal option, there will be a reason for this
Chelle Thirsk - York
Review by Ashavini Marentes6 years ago
Bandidos! Ordered early december. Still no product.....
Review by Kennimac Kaigorodovs6 years ago
I had an awful experience with Nicecans.co.uk / nice cans. Never got the product, a phone case I ordered. Called frequently, never got hold of anyone. Sent many emails. I was promised a refund. It never came. Wish I'd searched here before I ordered from them.
Review by Clichy6 years ago
Ordered pair of Sennheiser headphones - good price, I should have known! Money taken that day and supposedly posted on 5th October, not received. tried to phone, no answer after calling 4 days. Emailed 3 times...no response - off to call the credit card company next...dont waste time on them - wish I had checked with you first
Review by WilliamEwing6 years ago
i ordered a memory stick 3 weeks ago , money taken but no sign of the parcel i have sent emails, telephoned and still nothing dont trust this company go elsewhere !!
Review by Leocardia6 years ago
I ordered from here almost a month ago and still no sign of the order. Tried to contact them, but they're not replying to any form of contact.
Not sure why they haven't been shut down yet, but I'm instructing my bank to follow up on the transaction and informing Ofcom (not sure what help that will be..).
Really, they might seem cheap, but there's a reason for that. Don't waste your time.
Review by Schivon6 years ago
ordered a ds cover and screen saver on 21st of November got a e-mail the same day to say it was getting process and would b delivered in 5 working days its now the 14 December and still no sign of it have sent numerous e-mails and to no reply back please do not order of this website
Review by Durango6 years ago
On Thursday (13 September at 11am) I ordered "iHome iHM79 iHM79BE Black Rechargeable Mini Speakers" from NiceCans. I'd found them from Google Shopping where they had these speakers cheaper than anywhere else.
After I'd ordered, I saw all the negative reviews on TrustPilot and got really worried, half expecting that I wouldn't receive the items at all and would have to go through a lot of hassle to get my money back.
But later the same day I received a notice that my order had been dispatched, and today (Saturday 15 September) the parcel arrived with Royal Mail. The contents were the correct, brand new in box and working as expected.
So I can only give them 5 stars, absolutely no problems. I chose the free shipping option "Standard delivery within 5 Working Days", and in fact I had the speakers 2 days later, they were dispatched the same day with Royal Mail 2nd class.
Review by Briki7 years ago
Bought a Belkin Armband on July 2nd but did not receive it. Emailed on July 23rd to ask where it was. On August 13th I got a reply that the Armband was returned and was promised to re-send the product. So far nothing happened despite my numerous emails to remind them that I still haven't received the product. Now I have send a Disputed Transactions Form to my credit card company. Hope they take some actions. My advice: don't use this company. Unreliable and incompetent
Review by Firmenich Littlehampton7 years ago
Placed an order for a 5way splitter on sept 13th had email same day saying item had been sent out it is now the 21st and still have not got it.
Rang ten times yesterday and they never answered despite claiming their phone lines are constantly manned also sent 6 emails to which have had no reply.
Wish I would have looked on here sooner
Review by Vaarun7 years ago
Ordered an Xmas present for my 7 year old daughter - not received product, company not answered my emails or telephone calls ! DO NOT USE !
Review by Nchafatso7 years ago
Headphones stopped working within in a week. Despite numerous emails, no response whatsoever.
Avoid like the plague
Review by Flusha Ravallese7 years ago
I ordered a pair of Sony headphones, credit card charged 23rd Oct to company called Mobile Accessories, chased several times, had one email reply promising delivery but no further responses, and no reply to phone calls to Nice Cans. Next stage involve Credit Card Company.. Looks like I have been scammed., ........
After posting this comment a few days later a parcel arrived, in it a pair of headphones apparently of the type I ordered. However there was no senders address on the parcel, no paperwork inside either from the sender or from Sony, no Sony guarantee for the earphones. I assume they have come form Nice Cans but I have no proof of this and therefore no proof that I could use if i wanted to send them back. Eventually I got the goods- I think, but I won't use Nice cans again
Review by Ronkolowe Beltra7 years ago
Recieved my order about ten days after ordering it. The headphones crackled and only worked on one side. After sending a couple of emails asking for returns instructions, I was sent a returns lable by email. Since then nothing, many emails and phone calls and messages left. No response. Refund requested and no refund. Avoid this set of crooks at all costs, scam products and they don't
respond to emails so no chance of a refund. I've contacted my bank to retrieve my money.
Review by Yegane7 years ago
Avoid these muggers at all costs. They have no intention of handing over goods. I am utterly convinced they approach every sale by waiting for an order to come in and then searching ebay for it as soon as possible.
The phone is never answered, email is never responded to. They are absolute thieves and a lesson for all businesses trying to conduct on-line transactions on how not to do it.
Review by Assya7 years ago
Why this website hasn't been shut down yet is beyond me. Ordered headphones still not here a month later. The only thing this websites good at is giving poor EXCUSES. Communication was very poor. Only wish I had seen the reviews before I ordered. Reclaiming my money back through my bank. The owner of this website is a scumbag with no conscience!!
Review by Sarz Sandaluk7 years ago
AVOID THIS STORE LIKE A PLAGUE!!
I have bought an iPhone+iPad dock on this website on 3rd April, send numerous emails and called lots of times; however, I haven't received a single reply nor anyone answering the phone. SO IT IS IMPOSSIBLE FOR YOU TO ASK FOR A REFUND BECAUSE NO ONE WILL BE RESPONDING TO YOUR ORDER!!
NICECANS.CO.UK PLEASE REFUND!!!
Update (15th Jun 12):
NiceCans.co.uk has sent 2 emails on 7th June saying they had already dispatched the item. Surprise, surprise, 8 days has passed, still not arrived yet! NiceCans.co.uk, all I ask now is just a refund. I am sick of dealing with this!
Review by DreadPirate Tomasin7 years ago
Ordered a battery charger for my phone 2 weeks ago, still no sign of delivery, however the money was taken out of my bank much quicker! No response to several emails or phone calls! Not sure how they keep getting away with this considering the amount of negative feedback they receive on these forums, wish I had looked prior to placing an order. AVOID AT ALL COSTS!
Review by Sporleder Nakhleh7 years ago
Wow, how bad can a company be? My order was taken and I got a confirmation email, was told I'd have an update when the goods shipped, within 2 working days.
5 days later having still heard nothing, I emailed them, no reply. 2 days later I started with the phone calls - I must have tried them 10 times since (over the past week - it's now been 14 days since I placed the order) and they haven't answered once. I've tried calling at different times of the day - no luck. My 3 emails during this period have also gone unanswered.
I can't help feeling like I've been scammed!
How does a company like this survive? Is it even legal? I'm glad I only spent £20 with them! I'll try and get it back through Visa, but I'm not sure if I'll have any joy..
Buyers Beware! Stay away from this horrible excuse for a company.
Review by Linica7 years ago
This is the *Worst* company I have ever dealt with. The service I received was so exceptionally poor that I actually can't even find words to describe it. They are disgustingly poor and I recommend that you leave their site immediately and don't even think twice about re-visiting.
Review by Riken7 years ago
ORDERED LAST SUNDAY WITH EXPRESS DELIVERY, NO ITEM RECIEVED AND NOT REPLYING TO EMAILS OR ANSWERING CALLS. DO NOT USE, I WILL POST REVIEWS ON EVERY REVIEW SITE POSSIBLE TO ENSURE NO ONE ELSE USES THIS AWFUL SERVICE.