Undertook Gel Polish and Manicure online training packages. Great information and access to learning. Can be done in your own time and help is there when needed.
Review by Funnel1 month ago
I decided to retrain to be a nail technician at the age of 51. I am so glad I chose Next step to train with. The online course and practical were immensely enjoyable and fun. The real stars are the guys on the phone. Nothing is too much trouble and the support you get from them is amazing.
Review by Serbu Daradici1 month ago
I would give zero stars if I could! DO NOT BOOK COURSES WITH THIS COMPANY! Booked two courses in May to attend in June and July. Cost £216 and I still have not attended the courses, but was only told after completing the online exams that were compulsory prior to attending and also buying the kits to do the training. I have had rude people speaking to me on the phone. Only after pestering I was offered Liverpool as an option instead of Leeds. They have repeatedly stated they do not have the numbers but they have to let you do the training within 12mths. My question was, what if there isn’t the numbers in 12mths??? They may aswell let you do the training and maybe ask if you can bring a model to work on.
I’ve ended up paying a second time to be trained by a lovely lady with over 25yrs experience and one of the courses was 1 on 1 with her as she only had me in for that day.
Review by Britschette1 month ago
Really enjoyed the full nail tech course, I feel like it has built my confidence alot. Also meet alot of lovely people.
Review by Henc2 months ago
Absolutely awful company without an ounce of moral fibre. All potential clients beware. This company will take your money then string you along with fictitious dates that they will never fulfill and they know it. You will be at their mercy until it suits them to provide a date. If you’re not happy with THEIR date then don’t even bother asking for your money back because you’ll not get it, even with a fight. With their complete arrogance they are probably smiling at this post. Hope those that read trust pilot actually take note of what I’m saying. There are other, much better, companies out there so look around.
Review by CustomeHorney Venclovas2 months ago
Do NOT waste your money!!! Constantly cancelled courses and refused a refund , signed up for a practical course that never happen, and same as other one star reviews you are told because you accessed the online course it’s non refundable , utter joke and very rude!! Trading standards and solicitors now involved ,EDIT so I have had to change my review twice as they are complaining I’m using the “wrong” words.. this is. Review site and I should not be made to lie , they just want me to delete my post... until my money is returned it’s not happening!
Review by Allyanna2 months ago
Statement updated as Nextstepbeauty reported me, so my statement is edited. However, let me make this clear, from our experience, avoid this company at all cost.
This company has failed to provide the course we paid for and have failed to offer an alternative date, postponing indefinitely and refusing to refund a single penny.! How a company like this continues to trade is beyond me. They took our money in full, then they phoned to postpone as the course as there were not enough people on the course, they then instructed us in the meantime to access course material online, just to prepare us so that we would be ready for the course. The moment you look online they take your I.P address and then claim that you accessed online material so now your course is an online account, even if you actually only logged on to see how it worked. These terms and conditions they claim were clearly presented, which I do not agree with at all. At no point during the booking process did I see them clearly. And this was most definitely not mentioned when we were being directed by their staff to view what was there online. They said this was all part of the service that we had paid for.
When we went online to view what was there, we were there for 30 seconds, we viewed no videos or read no course material, yet they claim the second we went online we lost our entitlement to a refund.
During the course of this disagreement we booked a course in Swindon 4 times, and 4 times they have cancelled, and when I asked when they have ever run a course they fail to answer, they never give answers, they can't say when a course has ever run or when a course will run again. Since the last cancellation and my email correspondence for answers, they now have said their decision is final and are not even phoning to offer an alternative date.
Our card company have now been contacted to open a case against them!! We paid £450.00 and are awaiting a review from the card. Failing that, we will then have to get citizens advice to request trading standards open a complaint and then pay to take them to court.
So to conclude, this has become one of the worst experiences we have ever encountered. My personal, honest opinion is to avoid at all costs, I'd hate to imagine more people being put through the stress, anxiety and despair that we are enduring.
Review by Koumantou2 months ago
The online courses for manicure and pedicure were both full of all of the information needed to complete the treatments up to a high standard. The videos included were detailed and provided tips and relevant information for each stage of the treatment, making it easy to follow and learn from. As the workbooks and videos were easily accessible it made the course easy to complete at your own pace and allowed them to be completed around your life.
Review by Jenace2 months ago
I enjoyed taking the Body Massage course with Next Step Beauty. This course was easy to understand, informative and I definitely see myself taking more courses in the future.
Review by Jc2 months ago
Wow what can I say I took the plunge as really felt the need to learn something new and was interested in nails so I took the nail all in one online course . I have learnt so much and the videos are great . Victoria explain everything so clear and makes every easy to take in . Also the great thing is that if you want to you can go back and look at any videos or information you want . Would highly recommend 💅😊 thank you for making my online learning great
Review by Praphai2 months ago
I really enjoyed the 'Complete Nail Technician' course in London. I found the online part of the course very informative and thorough. It covered a lot areas and was designed in a way that is easy to read and understand. The practical side was priceless for me. Our teacher Katherine was really nice and patient. The demonstrations were clearly shown and explained. In addition all of the student's questions were answered. Katherine certainly knows her stuff! I feel confident that I can now move on with a successful career in the nail industry.
I would highly recommend this course to anyone that is serious about becoming a nail technician.
Review by Gaetano3 months ago
I have just completed the 3 day complete nail course and i cannot tell you enough how happy I am i have decided to go ahead with it. It was definitely worth the wait. Christine was an amazing teacher and the group was really bubbly and made it so much more enjoyable. I feel more confident if persuing my nail tech career and i know with lots of practice i will get to the point i wAnt to be . Venue was also nice and tidy and easy to get to. I recommend it to anyone who thinks about becoming a nail tech.
Review by Arlane3 months ago
This company has helped me achieve a life time dream, I am so very grateful to them. All of the staff are helpful, friendly and highly professional also life time communication with this company what more could you wish for when learning. Once all your work books are complete and signed off you will then receive your qualifications. Highly recommend this company.
Review by Aishya3 months ago
My original course was cancelled due to insufficient numbers and there were no other course dates that I would be able to attend.
I asked for a refund to be told that as we had accessed online materials we were only entitled to a partial refund as stated in their Terms and Conditions. I agreed to this.
Going by their Terms and Conditions this would be processed within 30 working days. We are now on 35 working days and still no refund. Ended up calling them this morning to ask for a full refund as they had not stuck to their Terms and Condition's. The person I spoke to was rude, and basically was told "me and the boss will not be refunding it"
Review by Christchurch3 months ago
I can’t recommend this college enough they are highly professional and reply within minutes. So kind and efficient. I have qualified with them and highly recommend them. Next step beauty is the college to train with.
Review by WarningDeceiver3 months ago
Disgusting con of a company - they book you onto courses for dates that will never run and hide behind illegal terms and conditions to stop you getting a refund. Like me, you have to report them to trading standards because they are in the process of building enough complaints to close them down and take the owners to court. The sooner the better, too many people have been scammed by this company.
Review by Diavionne Degetaire3 months ago
The online coarses are great, you can fit it in around your life ,its great you dont have to travel all over to train, its like your having one to one training ,I would highly recommend the coarses
Review by Haalo Maneth3 months ago
I have recently completed the online Acrylic Nail Extension course with Next Step Beauty. Prior to taking this course I was a complete newbie to the beauty industry - previously working as a teacher so I really had no idea about any of it!
All of the staff were so helpful with my millions of questions. The ebooks taught me everything I needed to know and I was able to take the course in my own time. With two young babies and an older child I did take quite a long time to complete the course but only because that it what was best for me.
I would 100% recommend this course to anyone contemplating a new career in beauty or just wanting to add a new treatment to their list.
Review by Mamoodle3 months ago
This is the first online course I've ever done and I'm so glad I found it. This nail course has been perfect for me as I've been able to complete the course in my own time. It would be perfect for people who work full time and then can work on the course in your free time.
The videos and eBooks supplied have great detail and are all you need to be able to do the course successfully and I've found are fantastic resources as you will always be able to re-watch the videos and reread the eBooks even after completing the course if you need to refresh the techniques given.
After submitting your workbooks, Victoria is very quick to respond with marking your work with either giving suggestions on making your work better or giving congratulations after passing the course!
I also found the customer services very helpful in initially helping me with questions I had before I bought my courses.
I'm so happy I chose Next Step Beauty to learn how to do nails properly. I was a complete beginner with doing anything like gels or acrylics or even the basic things like applying tips! With Victoria's techniques I feel so much more confident with how to do nails now. I'm already planning my next course! Thank you so much to Victoria and the rest of Next Step Beauty!
Review by Andeilly Mastapha3 months ago
DO NOT TRY TO BOOK THIS COURSE!!!!! THE WORST COMPANY IV EVER DEALT WITH
THEY TRY TO SEND YOU ALL OVER THE PLACE ON OTHER COURSES AND CANCEL THE COURSE THEY RUN 5 TIMES, THEN WHEN YOU ASK FOR A REFUND THEY SAY THEY CANT GIVE YOU ANY OF THE MONEY BACK BECAUSE YOU HAVE OPENED AN ONLINE BOOK ABOUT THE COURSE WHICH COSTS YOU THE FULL £400
Review by Pritt3 months ago
I love next step beauty courses. I have been on hands on training and online courses. I love the online courses as I can go back anytime read up on things and watch the videos too. Victoria is so knowledgeable and the videos are great quality. They are on hand to help anytime. I started beauty as self employed and now I have a job in a salon as well it really can be the start of a new career.
Review by Kenneth Hays Bestrin3 months ago
Really enjoyed my nail course! Great group of people and really helpful tutor! While doing the online side if I had problems the people on the helpline was extremely helpful! Would 100% recommend Next Step Beauty!
Review by Devanz3 months ago
I enjoyed my course although didn’t realise the complete nail course didn’t include gel polish which is what I needed most
Times and dates were changed 3 times as were exam dates but overall happy
Review by Aveen Altenor3 months ago
Excellent course. Very easy to follow and complete all the online modules, and any queries I had were answered quickly and efficiently. The practical side of the pedicure and manicure courses were extremely informative, and carried out very professionally whilst at the same time being very relaxed and enjoyable.
I now feel well prepared to put everything that I’ve learnt into action and get my business under way. I’d thoroughly recommend this company to anyone considering entering the beauty & cosmetic industry.
Review by Vanderlei3 months ago
They are a complete scam, I've been booked on a course twice which was cancelled, they were willing to put me on the month after which I couldn't attend due to work. Asked to be refunded they say because accessed training portal I've done course. I would warn anyone wanting to do courses thru this company if you have money to burn go ahead but if you are serious about a career in this industry AVOID AT All COSTS