I am happy with the quick response Cody usually takes care of my add on's with in an hour or less.
Review by Azimeh Holliwell1 year ago
The Nextep support line is great, and when i email for support that is also great. My questions are answered and quick training from suppoet makes my day go smoothly. I am sorry i do not know the gentlemen last name but i refer to him as Mike, he has been a great help with. He has helped me with so much including making my menu easier to change. I usually just email Mike because I know the job will get done. The only issues I have had is when you systems go down and my system freezes. Also if i email Nextep support they do not really know how my menu is running so they change things to make easier for them to work but I do not get informed of changes they made. That is usually why I always email Mike. Other issues are with changing closing times and opening times. It goes back to emailing Nextep support and the job doesnt get done.
Review by Bafford1 year ago
Steve and his team is awesome to work with!! :)
Review by Loanneeeed1 year ago
The team is always very calm, cool, and collected, as well as friendly. The negative feedback is that I often have to call 2-3 times to fix one mistake, as it is rarely fixed to completion on the first try.
Review by Tadele Kurucu1 year ago
Excellent service, every time that i need them or i have a question they answer on time. 6 stars service. I work with Bob for the last week and he is a plus for the company.
Review by Carolynfuerst1 year ago
Keith was great, very attentive and helpful
Review by Eduwardo Lunderman1 year ago
Cody help me diagnose my problem with my drive-thru very quickly and got me the part I need it overnight to fix it.
Review by Ayoung AnastaSioy1 year ago
I would give a five star except we do have a couple of issues like when we're trying to get things changed it seems like we have to call two or three times sometimes or email two or three times before it actually gets taken care of for the most part we have a great experience with you guys and we're really pleased
Review by Stuvers1 year ago
Cody was so helpful and the response was quick
Review by Calnoah Rantell1 year ago
Fast and efficient, upsell upsell!!!
customer service is great, just wish they stayed open a little later and opened little earlier but they do a great job, and have handled any and all issues fast and efficient !
NEXTEP SUPPORT is rated 5.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about nextepsystems.com.
2155 Butterfield Drive Suite 111