They had great selection at the decent price.The customer service was always super helpful and fast.
Review by FunandPersonal4 months ago
1, your prices are great - esp.for NYC
2. your selection is great - compared to your competitors
3. your delivery time was really quick
4. your delivery cost - $000000 - was shocking
5. I am a new customer that will be using your service ALOT as will all my friends and neighbors in NYC when I tell them about you!
Review by Amd4 months ago
Quick and Simple - very user friendly!
Review by Firth6 months ago
Fast delivery and great service!
Review by Jayanjana Bouchin8 months ago
YES! I always shopping on this great supermarket.Their delivery is very fast.In a world,i like it.I must give this five starts.
Review by PennyLedges11 months ago
Great service! I was super sick and couldn't leave my hotel room at 10PM so I setup an account and did an online order of some Nyquil, Dayquil and Tylenol. What a life saver! The delivery person was timely and professional. I would highly recommend this service.
Review by Jamail11 months ago
Fast and Friendly delivery!
Review by HardinCreations1 year ago
Order not delivered on indicated time,not updates,not communication.
Review by Veerpal Lanigan1 year ago
A few times I have received substitutions I didn't like, such as Baked Lays not real Lays, $3 creamy ranch when I ordered $7 Maries salad dressing, ranch dip not onion, chocolate cookies not peanut butter....so use their write-in section to specify if you're picky! Sometimes they call to okay subs, but not always
Review by Jahdiel Angele1 year ago
Best selection and super fast delivery
Review by NicoociN1 year ago
Good price, NOT Quality Groceries. Every time I order fruit they get here way too ripe and bruise and old. Everything but fresh... they spoil in 2 days.
Review by VickyN1 year ago
Jay was super helpful to source the beer I was looking for, quickly, and making it easy to order!
Review by Buddhika Cleve1 year ago
I use newyorkgrocery ALL the time!!! VERY reliable...AND...if there
is some problem with my order, I am contacted right away. There is a friendly voice on the phone to explain the problem and to offer any and
all options. I will use them again and again!!!!
Review by Yomzp Shkarivskyi1 year ago
This is an update: I finally received my beer order from Saturday on Monday. For some reason they expected me to be home for this delivery. They did leave it in my package room and texted me to say so. I did not get all the beers I ordered but they did stick to the theme of IPAs and I am happy with that. In addition to the delivery I also received a refund for the ENTIRE order!! Thank you Village Farm Grocery for doing what you could to make this as right as possible.
I ordered some beers at 2:17pm and the vendor was Village Farm Grocery. I chose them and NewYorkGrocery because I could order individual cans instead of 6 packs. I called at 5:15 because I hadn’t received my order And was told it was on its way. When it didn’t arrive by 7:15 I called again and was told that the order was never sent out because they didn’t have everything I asked for. I told them nobody had called and he apologized and I asked for a refund. He said he would call the guy and get that completed. Today I called to make sure I was getting my refund, because I had not seen it come through PayPal, and the man who answered the phone told me that he had called 7 times and that I had entered my phone number incorrectly into the app. I told him that was impossible and he told me to look again. I hung up after being told the refund would take 2-3 days. I looked at my order and of course my phone number was correct. I would never ever use this service again. When I called at 5:15 why didn’t they tell me they didn’t have all the items? They are not responsible or accountable for their own actions. My refund better show up in three days.
Review by Yasiris1 year ago
Order placed at 12:30 for 8 items with a note indicating that the delivery was for a friend who was feeling down and rapid delivery would be appreciated. 4 hours later, delivery still has not occurred (reason quoted was due to impossibility of reaching me - neither telephone nor email were used to try). The people on the telephone line are incredibly rude and unhelpful and to cap it all off, half of my items have now been replaced by other items!!! Their excuse "we are a small company and so we do not always have everything in stock". 2 specific items out of a total of 8 screams incompetence. Rather than a little deliverybti cheer my friend up this has turned into a farce with my friend now having to leave work early to receive the items... i am very unhappy with the level of service.
Review by LaShgan1 year ago
I bought a bunch of items to be delivered to a friend (inside joke) I tipped over $18 because I included specific instructions that it was a gift and if they could write a one sentence note, I would appreciate it. In their online instructions it says they will attach a note. They did not and I am upset I tipped so much before this was done.
Review by Inkinside1 year ago
Great service! Easy ordering process, very fast delivery! Loved it.
Review by Redstone Reitz1 year ago
The chatbot was exceptionally helpful, but there was a bug in your code where I could not checkout.
Review by Gaiatri Þorsteinsdóttir1 year ago
Excellent !! It came sooner than promised!!! Very cordial delivery person.
Review by Learie1 year ago
Got a call to change several items from my order which I found to be wonderful. Most places either simply substitute or cut those out of the order. Delivery was prompt. However, the pictures of the salami we bought was a full salami, but what arrived was a package of slices.
Might be a great addition to the NYC late night ordering scene if they deliver what they show - - even if everything is a bit on the high side. It was after 10 pm when we made the order, one should expect to have to pay premium.
Review by Yaqi1 year ago
There was a mistake in the address and when i called them up they vwere very unhelpful. address was written correctly by me when placing the order
Review by Zilas1 year ago
I discovered this site looking for a hard-to-find product, and the product was delivered to me in less than 2 hours! They didn't have as many as I ordered, and called to tell me, then gave me a credit.
Review by Katiya1 year ago
Very quick delivery
Review by Bellapatch2 years ago
Better customer care and honesty than seamless. And faster delivery than instacart.
Review by Mukut2 years ago
The best of the best. Good items, fresh produce, cold brew...my wife loves their selection of Lean Cuisine....and they deliver very quickly in Manhattan.