The service never been provided. No answer on the phone calls or emails.
The company suppose to provide a service for unlocking cellphones. However it never unlocked my phone, neither returned the money that were paid for the service. Furthermore, all my phone calls and emails never been answered. This is a total scam. I've paid 149.95 USD for unlocking my iphone, and was notified by email that the payment was successful and it will take about 15 days to provide a service. However, it is more then two month now and the service never been provided and money never been returned.
Review by Cygan Stathopoulou5 years ago
No unlock code received, no emails, nothing.
These guys are Fraud. Do not buy from them. They take your money and run. You will never her from them. I have emailed them several times and no response. Filed a dispute with paypal and they respond back saying they sent it to me. BULL S#$%. Never again, do not buy from them
Review by LooksUp5 years ago
made my payment 48 hours ago and still no unlock code
I purchase the unlock code 48 hours ago and still hadn't received my confirmation email. I contact them 10x on their site. I only contact them via email. They don't have customer service number. That was a red flag and should have known but a friend of mind recommended this site because it worked for them. I don't have money like that and please hope to get my money back.
Review by Vilitati5 years ago
Never unlocked my iPhone after I paid
I paid these guys to unlock my iPhone and it never happened. I sent them multiple emails that went unanswered and even tried reversing the charge on PayPal which didn't go anywhere. My only conclusion from this sort of behavior is that these guys are scammers and have no intentions of unlocking my iPhone.
Review by Jublake5 years ago
Not delivering product as advertised.
I chose this companies service only because they advertise that an unlock will be performed in 1-6 hours and they have been in business for over 10 years. It's been almost 12 hours and I never received the unlock confirmation OR an e-mail from them updating me about the reason for delay. I sent multiple e-mail with questions, because I need this phone to be unlocked ASAP. So far, have not received any response. Tried to call the phone and it's not a real number.
Also, on the website they advertise their 24/7 support which is clearly not true. The only e-mail I got is paypal receipt. No e-mails from them.
Complaint resolution: Request Full refund.
Review by Mutluluk5 years ago
Not unlocking my iPhone in the time said
I paid to have my iPhone 4S unlocked this morning and they said it takes 1-6 hours to unlock it but it still hasn't been unlocked. I've contacted them twice on their website and they haven't responded. Yet they have a "24/7 super fast response team" I even went to YouTube to try to contact them, but my post had to be verified. Probably to avoid negative responses and make you think they're legit when they're not. They don't unlock phones they steal money. I read on different reviews that even after 24 hours it still wasn't working, but I didn't think this would happen to me. Well it did and i regret paying for it 100%. I needed my phone unlocked by today because I'm leaving and not coming back till awhile. That's what I have to say. Just think carefully before you pay.
Review by Cuttyhunker6 years ago
Unlocking service was not done? Money was not refunded
I paid this website to unlock my iphone but They did not do it. I emailed them multiple times but no response. It is a scam so please do not try them. Another problem with their website is that their advertised price is 9.95 but when you proceed, it will change immediately o 29.95. Be careful. its a scam.
Review by Pacisci Kholilurrohman6 years ago
Not performing offer, Refusing refund
I did not receive an email. and the phone was not unlocked when I requested my refund. I tried and tried all day to unlock it before I sent you the email. Your offer was from 1-24 hrs I waited 48 hrs and you failed to perform your offer. I then contacted you requesting to cancel the purchase because you failed to perform your offer. I never received an email from you and the phone was not unlocked when I sent you the email. I would like my refund as soon as possible.
They took days to answer my email. Service was never provided and refund was rejected.
Review by Sussanah6 years ago
I purchased the unlock from thier web site more
I purchased the unlock from thier web site more than a day ago and my phone still has not been unlocked . I have not received a confirmation e-mail only a receipt and I have tried to get in contact with a representative but they have not gotten back to me . i also tried to call the number listen in the email but it does not work
Review by Tyg6 years ago
Never providing unlock code or returning emails
This site never provided my iphone unlock and would not respond to my emails. Had to file a claim with paypal to get my money back. Stay away from this site. I gave them a week to provide the unlock and still to this day 2 weeks later they did not provide it.
Review by Vanquished6 years ago
Never unlocked my i phone
After i checked the eligibility of my i phone 4 was ok, i paid $9.95 to get the unlock code. Emailed them several times, no response. after days they only responded once,saying the process is shut down and only can be done manually. They said 24 hours, nothing happened .
Review by Stuvek6 years ago
Not sending unlock codes to multiple of people.
This website unlock iPhone's so that they can be on T-Mobile and other company. They charge $10 per unlock. The say the unlock will take from 1-6 hours. It has been 24 Hours since i bought it from them. I called their phone number and it wasn't even a active.
Review by Witchcraft6 years ago
Not performing the offer. Not answering the e-mail
I chose their service only because they advertise that an unlock will be performed in 1-6 hours. It's been 14 hours and I never receive an e-mail from them. I sent multiple e-mail with questions, because I need this phone to be unlocked. So far, not a single answer was given. Tried to call the phone and it's not a real number.
Also, on the website they advertise their 24/7 support which is not true. The only e-mail I got is paypal receipt. No e-mails from them.
Review by JDDesign6 years ago
Never received email and phone wasnt unlocked
I purchased my unlock code 2 days ago and it was suppose to have been unlocked in 1-6 hours. I emailed the company 3 times and still haven't gotten a response. I would certainly like to get a refund and take my services somewhere else so that I don't feel like I've been scammed.
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