Changed business model? TRUSTED partnered? Such as rooming.nl, the biggest scam ever. They take no responsibility and even thought they don’t charge money themselves, most websites you get transferred to (such as rooming.nl) DO charge you lots of money for being able to respond. Websites like this where only scams happen should be deleted
Review by Rythima2 years ago
Very bad customer service !
Emails are fake ! No one ever answers the phone !
On their website the German phone number is wrong ! Some company picks up the phone...
Whats going on ??
How can one get in touch with them?
Review by Arthurdavide2 years ago
None of their telephone lines work! One of them, the UK line, went to some random bloke who didn't have a clue what I was talking about and barely spoke English and no one EVER responds to emails!!!
Review by SrgX2 years ago
All listing are "click bait". They only want to charge credit cards and steal small fees as money for nothing.
They are happy just to get your credit card details and sell YOUR data down the road.
Review by Andey2 years ago
All the promises of this company are lies - always avoid it.
They never verify the properties even if they have the verified watermark (actually if you carefully read the fine print they themselves admit it). They do not verify or hold themselves responsible to information provided by the landlords etc. Nestpick is basically just Craigslist that lets you pay for contacting other people.
Moreover if you will look at some of their 5star Facebook reviews you will see that they are from their own employees which is seriously low.
Review by Gelu Imranov3 years ago
The service sucks and their customer service is the worse.
Review by CustoDave Dzhangazieva3 years ago
I booked a room (shared apartment) and i had an unforeseen issue from my side because of which i wanted to cancel the booking. However, requesting to cancel the booking in my case meant to loose the entire deposit and agency fee. This amount was a hell lot, given my student lifestyle.
Nestpick (Erwin van Dijk) took over my email request about cancellation and took the pain to mediate, call me and the landlord back-and-forth, and finally came up with a graceful solution satisfying me and the landlord. Selfless service!
And all this was done within a short period of time. Appreciately and highly recommend nestpick, especially when I know the backhead service people are so relibale and acknowledged the point of view of the tenant as well as the landlord.
By the way, i was searching for suitable accommodation for more than 15 days and I found one within 2hours of using Nestpick. This is damn amazing! After all our future home is just a click away!
The next time I move, I will certainly use Nestpick. Hopefully by then Nestpick expands and offers its service in even more cities.
Review by Jasson Norani3 years ago
They don't visit + verify the properties. Photos are fake and take too long to reply.
Review by Nurellysha3 years ago
If you are looking for a honest company that cares about their service then look for another website. If for some reason you decide to request a booking and you have made a mistake with the booking, they have a nice and sneaky way of taking 50% of a service fee by literally doing no work at all. Other websites give options to book and you may send a request without charging you a fee regardless if you change your mind or not.
Dishonest website. There are better websites that don't charge a large amount of money to simply request a property.
There are other reviews which seem positive. However, that is because those customers didn't have to change their booking request. In life people have to make tough decisions and changes. A honest company wouldn't charge you because a change in plans. If you do have a change of plans, be prepared to have to lose several hundreds.
Review by Sunitee Zvonimir3 years ago
The best thing about nestpick is they are human; and not mechanical humanoids...I am from India, and things are more manual there;and initially I was having a hard time because good places go out really fast, and you have to be quick!! But they were always there to have my back; sometimes they worked during the weekends (Jose), they replied my mail even during the christmas holidays (Marta),and they looked through every permutation-combination to find me a room before arriving in The Hague (Erwin), and they did...!!Sometimes it can be really intimidating to travel half the world to a far away country; but the people in the nestpick,they will always try to make you feel safe, and try there best to ensure you are! I think that is what turns the twigs into a NEST!!
I can never compliment them adequately;and do sincerely hope to see them in India,preferably not very far in the future....and wish them all the best in the world!!
Keep up the good work....!! :)
Review by NeilXLong3 years ago
The platform is great but you have to ask a lot of questions, like does the room have cockroaches? does the owner smoke? and other pesky things I got saddled with a tiny room riddled with cockroaches. They do a great job of finding you a room but they don't check out the rooms thoroughly or vet out the landlord. avoid avoid or ask a lot of questions.
Review by Malted Crogan3 years ago
Booked my room in London a week ago! It felt a bit weird to do this completely online, but in the end it was all good!
Review by SMasom3 years ago
I would never usually have rented without visiting but this time I knew I was only staying for a few months in Vienna to complete an erasmus semester. That's why I just used the photos available (done by a professional, which is good) and imaged living there, requested to book and then bam all done. Stress was over and I moved in precisely when I wanted to.
Review by Florisa3 years ago
Awesome platform, helped me find a flat when I was moving over to Berlin! Much cheaper then paying agencies 2 times the month's rent for their "services"...
Review by Jaraya3 years ago
Booked my room only 2 weeks in advance and everything was arranged properly. Handover of key was fine and the room was exactly as in the picture. Maybe even a little better. Would recommend to anyone!
Review by Dermont3 years ago
I was told that it would be incredibly difficult to find a central and cheap apartment in Paris. However, a friend told me about Nestpick and they
had just the apartment I was looking for: cheap and central. I couldn't be happier!
Review by CosmicOcean3 years ago
I was very impressed with nestpick. It's a beautiful platform, really easy to use. And the whole process was fast. The room looked like the photos and the description was very accurate. Big bonus: lovely roommates
Review by MariliaRK3 years ago
I was looking for a room in Rotterdam and found it through nestpick. Great service. Recommend it.
Review by Michalel3 years ago
Booked my apartment in Munich through Nestpick and had some troubles with my landlord. Nestpick supported me all the way, they answered my emails quickly, gave valuable advice and helped me solve the issues. Their customer service is excellent and I would never hesitate to book through Nestpick again. Keep up the great work!
Review by Sidious3 years ago
I am going to study in Rotterdam from January. At first, I was worried whether or not I could find a place. I'm from the US, so it's very hard for me to go all the way to Rotterdam to do viewings. Then I found nestpick, who made the process so much easier. I don't have to do viewings or have to compete with potential tenants who bribe the landlord. The whole process was very transparent, and the customer service was very helpful
Review by Byunghyun3 years ago
nestpick helped me to find my place in Berlin. I was so lost and desperate last January. It's very difficult to find the right room for you, specially here in Berlin, but fortunately a friend of mine suggested me to have a look at nestpick. So, I checked the website, chose the room that fitted for me and booked online. All the process took me few minutes and what I got was exactly what I saw in the website! So, I truly recommend it!
Review by Rayson4 years ago
I recently moved to Berlin, as I had been offered a job in a role that was starting immediately which was awesome. What was not so awesome was the trial I had to go through to try and find a flat that wasn't either extortionately priced, or something that seemed a bit untrustworthy. I found nestpick after some searching and everything went swimmingly, I am now happily settled in a nice place in Wedding, that is affordable. The team was helpful (Diehdrik, I think thats how it is spelt, was the guy I talked to). Also Berlin is an amazing city, truly, couldn't be happier.
Review by Mexicano Utsler4 years ago
Made a booking request and it got declined. Paid by credit card. Money should have arrived within a day, but it took 3. In the end it was all good, found an even better room in Rotterdam, so I’m happy.
Review by LizzyB4 years ago
The service and the support are both really good and they are here to help you. One thing is that some cities don't have thousand of listings so you have to be quick when an opportunity shows up. My global experience is great!
Review by Okanatom4 years ago
nestpick is really really really good stuff. got my room within a day! saw a nice room in neukoelln, paid for the booking request, and two hours later I received an email that the landlord accepted! Met him 5 hours later for signing the contract and handing over the keys. amazing, this stuff is next level service