I’ve ordered my package in May, and since then it’s not shipped. Over $500 of goods were lost + the shipping cost. Their support has ignored all my emails. I’m 100% legit customer and willing to prove it with all the necessary documents if needed. I strongly advise to not use this service if you want 100% guarantee that you'll get your goods.
Review by RokZ Blangiewicz1 year ago
The biggest shipping company to steal purchases people pay them $ 26.32 to ship to my on 05/08/2018 but did not send anything up to the phone number of the other company and sent emal no one answered me about contacting them by phone and you'll see you do not trust them scammers
Review by Ifxm1 year ago
They recieved my package in march. After 3 months I still haven't received my package yet. Customer support answered my questions at first and told me it is shipped already. After contacting them again they don't even answer me. Dont deal with NeoPackage. It's a scam. Other rating might be not real.
Review by Nihaz1 year ago
good to ship with them. quick response staff and fast delivery to europe. Only one thing.. better if I dont be charged for taxes and duties, but its not shipping forwarder fault. thanks
Review by RikuTheVaporizerYven Skiokk1 year ago
And then how about my package
Review by Vittoriio1 year ago
Fast and reliable shipping forwarder.
Review by Hellena1 year ago
ery very bad i had sent my package to this company but they did not send my package up to now i tried to contact them but without any answered .
They receive the parcels and then sell them on the websites. The biggest scammers connected me to PayPal and told me that we came to this site and recommended that I do not deal with them
call paypal To confirm
Review by BKelly Derrow1 year ago
On June 6th, I've paid $62 to deliver my package from USA to my country. Since then I haven't got any tracking number, and the state of the package is still "For Send". I've tried to contact NeoPackage, which they told me that my package is at the USPS facilities, and once they will ship it I'll get a tracking number. I talked daily with the NeoPackage support which constantly told me that tomorrow the tracking number will be assigned in the website. Yesterday he told me that the manager will contact me. No one contacted me, and now the support team ignoring my messages. I've tried to call them, but the phone number that is posted on their website goes to a travel agency. This site is a scam, and their so called "support" doesn't do anything to help you out.
Review by Insi1 year ago
What are the fraudsters bought from the eBay site and sent to this fraudulent company they received in 04/082018 and did not send so far Enshcu do not deal with this fake and fraudulent company
Review by Sneezy1 year ago
Great service and special power and really nice and helpful.
Review by Turey1 year ago
Very easy to use. Plenty of information and a real chat with an human person. Very reliable, good to work with
Review by Relana1 year ago
bad bad bad company.
Where is the parcel that you have been asked to send to Algeria? The number of the parcel on your site is 12508. Fraudsters, if you claim that you sent it, write in the comments of a tracking number. Do not trust them.
Review by Svaja1 year ago
No such company registered to do business in the State of California and address stolen from
a California Registered company with a different name . Fraud company contact phone number is in
Cape Coral , Florida . Not California .
try to call them. don not trust them.
Review by Muminah1 year ago
The attendant was super generous, polite and kind and answered my questions and fast ship
Review by Melgund Gleid1 year ago
I'm very happy) Excellent service. We cooperate for one year, always with care and quality! Thank you so much!
Review by Kyshaun1 year ago
Great service and special power and really nice and helpful.
Review by Castleigh1 year ago
Tomas is a nice guy, he helped me with customs delay. ship for first time and I am suprised with rates and good stuff
Review by Betststuff1 year ago
best rates I ever found. Fast customer service, I used them for the first time and I am surprised
Review by Maryanna1 year ago
I am surprised by all the negative reviews for this company. I've used them several times now and they have not only saved me a fortune in shipping, but I've also saved on import duties, managed to purchase products that are normally not available outside the US and they've exceeded my expectations on several occasions. I am now writing this review to balance the scales a little.
I have just purchased 4 items from 4 different retailers. The final product was delivered late on Friday, after the warehouse was meant to be closed, and I had resigned myself to the fact that the package wouldn't be sent out until Monday at least.
To my surprise, I received a message on Saturday advising that the packaged had been consolidated. I set up the shipping and walked away, again assuming that the package wouldn't still be picked up until Monday. 30 minutes later, I received another email advising that the package had been dispatched and it is now being delivered to me in the UK on Tuesday.
Fantastic service and I've never been disappointed.
It looks like some reviews are from fraudulent customers, I was notified by other shipping company that its a daily problem. Customer makes fraudulent order, shipping forwarder is notified about that, return the package to the seller to avoid loses from chargeback and fraudster leave negative review to freight forwarder.
Review by Enthracla1 year ago
I use their "ASSISTED SHOPPING" service. I paid for it about 800$ 22/11/2017. The package never came I tried to contact them (10 times) I received no answer! Stay away from this SCAM! Stop this scam company!
I will contact some lawyer's office....
!!!!!! ITS SCAM !!!!!!!
Review by Serent1 year ago
Good service and nice staff especially their employee Tomas
Review by Supertogo1 year ago
1 month request consolidate but not respons,,
today my account closed,and all my package not return to sender :)
Review by Digamar Marcellais1 year ago
Ongoing situation, but I felt the need to write something to make others aware. First, they mis-weighed my package (they over-estimated it by 2x) and ended up overcharging me shipping, far greater than what they quoted. Second, dealing with Tomas and their system has been a nightmare. Initially, Tomas offered me a partial refund and ignored my requests for my shipping no. There was no follow-through on that refund. He indicated on several occasions later (after I repeatedly had to remind him) that he'd provide me with the shipping number but again, he never followed through. This along with the intermittent and long delays in response makes me suspicious about the integrity of the company, and at the very best, simply dissatisfied with the poor level of service. I can't even confirm if my package was really sent out or not. Bottom line, stay clear and find a more reliable and reputable forward shipper in the US.
Review by Hameeshman Plouf1 year ago
bad forwarding service. he was scam me my package iphone x 2 unit, garmin fenix 5s 5 unit, and macbook pro air, from 11/22/2017 until now not yet send to my address and i have charge for it.
Review by Verdis Ratchet1 year ago
good. fedex shipping was fast. picked up the same day what I requested