i found a storage rental place for my oversize vehicle via Neighbor.com, by which i was ripped off $140 of my last month rent with the help of neighbor.com via their misleading information/impression about THEIR onsite host (as representing Neighbor.com) that was stealing customers from them by telling customers to cancel payment ($86.72) made on neighbor.com but pay him, the onsite host, cash, directly and also the storage rental owner cash directly monthly, instead of making their monthly payment via neighbor.com like they were supposed to, which was supposed to give customers insurance for their properties stored. the piece of misleading info & impression given by neighbor.com caused my trust misplaced with two untrustworthy people that ended up ripping me off $140 cash. (one of which happened to appear to represent neighbor.com) while it was advertised on neighbor.com as having 24/7 access, the storage owner made me wait five hours before i could get my vehicle off his lot. by the time i got there, my vehicle remained in the same spot unmoved with a bunch of other vehicles blocking it, gate locked, bull dog running loose on the lot. i barely got my vehicle out of the lot. neighbor.com refused to take any responsibility at all for this. this is how they thanked me for helping them stop one of their onsite hosts from stealing customers from them. i'm yet to receive my $86.72 refund from them. renters beware...their onsite host can screw u over and doesn't work for them, thereby, neighbor.com will not be responsible if u ever get ripped off believing that u were following the instructions of neighbor.com even when neighbor.com aided in the misleading info that gave out a false sense of security for doing business with storage owners found on neighbor.com. you're at the mercy of the storage owner and the mercy of THEIR onsite hosts. just hope and pray that they don't rip u off like the ones that did to me. and be sure that u get in writing everything promised before u pay anything to anyone. i think that b/c of my brain injury and my PTSD besides having a widow's brain, i got duped, left my vehicle with them with no proper paperwork stating the nature of my vehicle on the lot but a piece of paperwork for auto repair stating the monthly charge but not a receipt for the $140 the storage owner received. as a response to your response underneath, u guys could have done more, i.e. giving me the $140 storage owner owes me b/c your onsite host was the reason why i trusted storage owner b/c your onsite host worked for u, at least that was the impression i was given. but u guys refused to take responsibility for helping storage owner in his scam of ripping me off. i just looked at the piece of paperwork he gave me. it said nothing about receiving any money from me but the fact that it's a $150 a per month rental. got duped big time. perhaps next time u guys should make it loud and clear that YOUR onsite host really doesn't work for u and u got nothing to do with whatever your onsite host's actions or inactions. in addition, by reporting those two fraudsters, i have helped neighbor.com stop that onsite host's stealing customers from neighbor.com. where is the gratitude in this? the decent thing to do is to at least reimburse me for the funds i lost b/c of your help in facilitating their duping me by misrepresenting your onsite host as someone trustworthy working for neighbor.com. btw, till this moment, i still don't even have any notification of a refund coming to me or a refund being issued notice. they took it out of my bank account and still no refund back in yet.
UPDATE: finally got my refund from neighbor.com. still yet to see my $140 from the storage owner. do not expect the grateful neighbor.com site owner to help in this matter even though his/her employees have misrepresented THEIR onsite host to have caused me to trust the storage owner and then ended up giving him $140. while there was never any contract signed, THEIR wonderful onsite host told me the cash was nonrefundable after i asked for my $140 being in the storage for less than 24 hours willfully.
Neighbor.com is rated 1.0 based on
Write A Review
(It only takes 30 seconds!)
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about neighbor.com.