I have emailed Nedgis to ask for the return of broken external lamp, twice! But I haven’t been contacted back. This is very poor customer service, very disappointed.
Review by MadGran Dj5 months ago
Product came in damaged. Tried to contact nedgis over the phone and via email - no reply.
Review by LaJuanna5 months ago
The webshop is very good and my order was perfect.
I liked the lighting, they have amazingly modern, sophisticated and creative designs.
Review by Tiffany6 months ago
second product that I ordered from Nedgis.
The quality of the Marseille lamp and the packaging from Nemo was/is very high.
And the protection layer for the rain, from Nedgis, was a nice touch, ... just perfect!
Review by Lilyana6 months ago
A little bit to long to wait, but worth it
Review by Alih Fredgaard8 months ago
I ordered 2 wall lamps of the brand La Chance.
the order went through smoothly, and they shipment as well. Unfortunately, one of the light arrived damaged but the customer care service took this seriously and did their best to send another one very quickly.
In the meantime, the team has kindly offered a commercial gesture as i had missed by few days the winter promotion
I recommend this site for their professionalism
Review by Lavenn Magit11 months ago
Excellent customer service, prompt response to all enquiries, fast and reliable delivery
Review by Kourtidis Zarrouk11 months ago
Review by VinSern11 months ago
Transaction tres efficace
Review by Jeannifer Camberos1 year ago
Fast delivery, very well informed while the package was in transport.
Review by Delacros1 year ago
Great service and fast delivery
Review by John Kydonieus1 year ago
Perfect communication and delivery to Germany. Chandelier is beautiful! Thanks!
Review by CriticalC1 year ago
Overall I had a good experience with Nedgis. They have a great selection of lighting that is not easily available on other websites.
The delivery took a few weeks longer than originally calculated, however when I contacted the customer service on both occasion I got a swift answer, which I appreciated.
The lamps were well packed and arrived intact, I also had a good experience with their courier of choice DPD.
Review by Sponseller1 year ago
The service and the product were perfect. ! Great website that clearly shows how the light looks within the space as well as the specifications made it easy to make the right choice.
Review by Graziela1 year ago
Review by Judee1 year ago
unfortunately, the address was not fully added the house number was missing and I had to go twice to the post office. For the rest all is ok.
Review by Brady1 year ago
Quick service, fast answer to questions via Messenger. Will definitely order here again.
Review by NatalieOz1 year ago
Good customer service even when I have to return one lamp.
Review by Mesay1 year ago
Review by Mclancy Breakiron2 years ago
Suspension avec prise... surprenant !
Review by Swales Yago2 years ago
Review by Fowo2 years ago
Shipping as agreed. The package arrived in perfect condition. I will buy again in this store
Review by Shemetria2 years ago
although had some delay, the staff are very helpful.
Review by Lynseyvelliott2 years ago
Everythink was fine. Thanks.
Review by Jowita2 years ago
I love my lamps, the communication has been super and I have been kept informed every step of the way. I would absolutely recommend them!