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Review by Adam S.1 year ago
I have had a few issues with dealing with this company and I pay my bills on time or early. They have a policy that every 6 months they will stop taking auto payments and then you miss a bill. They do not leave me messages at all and every time I try to communicate with them to have the payments just keep processing they cannot change the policy.
Communication is key in this scenario and they do a poor job of it. I would use another company if i could and refinancing loans at a proper rate is difficult and i have great credit. This policy is just the annoying to deal with.
I started using my banks auto pay to keep the payments flowing.
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