Christa was very helpful and seemed knowledgeble was able to answer all my questions before i ordered, hopefully this will work
Review by Sumti3 months ago
I was assisted in my purchase by Jesse.
Jesse was very helpful and turnaround time on my questions (via email) were exceptional. Could not have asked for better service.
Review by Annswanek4 months ago
I was not able to view website on computer however, the sale rep was very helpful in answering my questions.
Review by Inland Duchini4 months ago
Product works well. What do I need to rid my pond of grass. I sprayed for cattails and got rid of that but grass returned this spring.
Review by ARahim4 months ago
It was very easy. Sometimes when I am having items sent to our Colorado house it is very difficult since the billing address is different from the shipping address. This was very easy and went quickly. Love that you use PayPal. Thank you for that.
Review by Kelii4 months ago
I am on my second batch of soilfloc. Still have not seen any real change in the leakage of water from my pond.
Review by Marijna4 months ago
Heather, the first online chat person, was awesome! And I really appreciated getting a copy of our conversation so I can save the info she gave me!
Review by Utenteprova5 months ago
Price was decent. Order was processed quickly. Shipping was fast. Lastly they sent extra instructions for usage.
Review by Annikka5 months ago
So far, super great experience shopping with you all. Looking forward to giving your products a try on our pond!
Review by Ancientmoz5 months ago
It was great to have the ability to order online and have the product delivered so we didn't have to get out and about during this pandemic
Review by Oiseomokhai5 months ago
I have not had a chance to apply due to wind issues. Hope it works as I have a new pond with clay that is leaking from the bottom.
Review by Dvijen Omekara5 months ago
Just looking. Don’t put me on any other mailing lists or solicitation. If /when we need, we will contact you
Review by Annettemarie5 months ago
Easy too order products. Good information given concerning all products. Have used this company before
Review by Pieball5 months ago
i am new to pond care and I need more information. The tech was not very helpful with my questions. I hope this worksl
Review by Calendar5 months ago
While I'll miss being able to peruse the store, I'm so happy that I can still shop this wonderful business! Checkout was easy and convenient and I'm sure curbside pickup will be a breeze.
Review by Ternicia6 months ago
wasnt sure how to care for my pond did online chat with Jesse Harding ,guided me on what products would best suit my needs . excellent customer service.
Review by Nustiucine Mangunsong6 months ago
The online chat helped me make my decision on buying this product.
I look forward to seeing the results.
Review by Amcvicar6 months ago
I do appreciate the help that I have received by using phone and chat. So far my experience has been positive. Thanks
Review by Nisfa6 months ago
it may work on some ponds but not on my pond sorry im being perfectly honest here waste of my money! but as always u live and learn and u sometimes get screwed thats life!
Review by Hilarion Mompaleo6 months ago
Quick and easy. I've used these products for 3 years works great in my 2 ponds. Fantastic company. Always there to answer as my questions. Easy ordering and fast delivery.
Review by Julzie Odusile6 months ago
I just received my order but I'm bummed that I can't apply it for awhile because the HOA are treating for weeds and algae. Can't wait to see how it works on the muck.
Review by MadDogMatt ChokKokOnn6 months ago
Always a professional person on the phone. Helpful and knowledgeable. The product works exactly as described.
Review by Dono Matjilla6 months ago
Very good, I’m returning the 5” and purchasing the 6”, see which one works better. Great shopping with you guys.
Review by Getta6 months ago
Make sure you get assistance with the amount you need before purchasing. I haven't used this, my 2nd purchase, yet, so I do not know if it will do the job. The company is a pleasure to deal with and will recommend them.
Review by Sasimana6 months ago
No issues at all! Heather even determined the size of our pond through a satellite photo and suggested the dosage time and dosage amount! My thanks to her!