Do NOT order from this company. You will never get your products and you will never see your money again. I'm out $80 from these frauds. I contacted the BBB and they won't even respond to them. Save your money and spread the word!
Review by Eytch2 months ago
SO SAD TO TELL... but we placed an order via Natural Healing House web page - No order receive + no order refund- there is no answer from them via phone or email / they never answer;-( - DON'T TRUST THEM!
Review by Milankandel2 months ago
I would give them ZERO stars if I could. Horrible service. Nothing was in stock when they said it was even I ordered. They said over a month ago they were issuing a refund. Have yet to see a penny!
Review by Ignitor7 months ago
NO refund given after two months. No communication from this site stating the products is so-called back-ordered. No refund offered. Was ordered on Jan 25th still nothing from them on March 26th. I highly recommend you don't waste your time. This is a scam artist website
Review by Byrta7 months ago
DO NOT ORDER FROM THIS COMPANY! over 2 months to ship and then wrong product. Will not reply to my inquiries for return and refund.
Review by Ntuka Zaehringer9 months ago
Placed an order on the 10th of December
Finally received an email on December 26th that it shipped
They gave me a tracking number but when I looked it up it said the Item was shipped back to the sender 2 days later from the post office.
Tried to e-mail several and it was rejected tried to call and the said they would not be back until the 5th of January and the phone call abruptly ended.
Sounds like a scam. buyer beware... i'm out 50 bucks they made sure to get my money before they so called sent the item.
Review by Petrutza Baldua1 year ago
I placed an order November 25. On December 5 I was notified the order had been shipped, but as of today (Dec. 15), the post office never received it. I have e-mailed and called to no avail. I will have to dispute the charge through my credit card company.
Review by Amandagunnar1 year ago
Placed an order with Natural Healing House online. Paid by Paypal. Order did not arrive for weeks, and when it did, it only contained of the order I placed, though I had been charged for the entire order. I emailed them, and got no response. I emailed again, no response. I called them, no response. I kept calling and leaving messages, then finally received a response. I was told the items were "backordered" with no idea when or if they would come in. I asked for a refund and was told it was "being processed". That was over two weeks ago, and now I must file a complaint with Paypal to attempt to get my money back. Stay away from this place.
Review by Bankboy Elamrani2 years ago
Spent more than a half hour of precious time muddling through their counterintuitive site: naturalhealinghouse.com. Finally attempted to place the order: applied all the correct info but the program rejected the order several times. I called their 866 # which is supposed to be available up to 5pm PT. No one picked up. I then e-mailed them at [email protected] with my complaint and offered them the option to win back my patronage. In fact, this was the second time they had under-performed. The first time they hounded me with countless phone calls and e-mails claiming they did not receive the return I had executed according to their exact instructions using their label. They use USPS, the least proficient delivery service in my particular location. They claimed that USPS had not scanned and had not completed the return. Instead of confronting their delivery agent like a professional would normally do: they harassed me. Now you're probably thinking: "Why would I ever go back?" And you are correct to think so. Honestly, I do a lot of online shopping and I did not realize this was the same company that had failed the first time. Irregardless of the oversight, I do believe in second chances. However, the e-mail that I sent in re their second failure received a defensive and combative response...insinuating that my request for their proof of worth hid some less than admirable agenda! Not only did they deny my request for help: they virtually threw me out of the store and denied any further service. If I hadn't already located a better provider during their excessive response lag-time...I might have been unhappy. However, since I am more resourceful as a shopper than they are as a retailer: the loss of my considerable business for NHH was the only result. These are people that should not be in a service industry and are absolutely NOT equipped to conduct sales online. Their website is dysfunctional and their idea of customer service is a black hole. If you value your time and resources...find another provider. If you're looking for organic pistachios as I was: try www.santabarbarapistachios.com: amazing product and good service is available from them. Respectfully...fyi....
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