Naturafarmsketo.com Reviews

I order a trial sample. of the products then I was charged the full price, because there was an auto ship policy which I didn't noticed

Ordered a sample of Keto vitamins. Nowhere during any of the ordering process did it say it would auto debit $89.95 before the sample was even delivered. Once we seen the deduction my husband called the company immediately to receive a refund. He was promised a refund within 3-5 business days. That was on April 3 2019. They told him Monday 4-8-2019 that if the money hadn’t been refunded by today, Friday 4-12-19 to call back. On the follow up call today we were told our bank would not accept the refund and to call our bank. I called First & Farmers main branch here in Columbia Ky. The lady said that was nothing that could block a refund. Even though the card was now canceled the refund would still go into the account. As the account number we’re still the same. We called the Keto Farm back to be told a completely different story by another customer service representative. Once she realized we had already called the bank and told her that was bogus Information she changed the time frames of how long it would take to receive the refund. Refused to give us corporate phone numbers which she insisted was the only people who can give the refund. This company is a total fraud.