Very friendly and kind, thoroughly explained all information needed.
Review by RachelMorley2 weeks ago
Review by Kwentsir3 weeks ago
doc upload is confusing i tried 5 times won't go in to folder.
not getting accurate data on where money went that was kept at global.
had 5k paid $1,600.00 but balance shows $55.00 in global account???
customer service phone reps are spot on and pleasant to talk with.
Review by Nidi3 weeks ago
Bobby Barnett has helped us and is always available, customer service has been wonderful helping us too!
Review by Waitinglist1 month ago
Excellent service, professional and removed my worry and concerns. A really great program.
Review by Midco Haddar1 month ago
Jamal was very patient!
Review by Inderraj1 month ago
Everyone I have talked to is very nice and helpful. Also answered all my questions and concerns.
Review by Pablenco Charpenay1 month ago
I signed up about a year ago and it was SUCH A MISTAKE. They did not inform me of when my payment would be deducted, therefore my account was overdrawn the moment my payment was withdrawn. The rep I spoke to was not clear whatsoever on the details and requirements once enrolled. After countless phone calls back and forth, they finally approved of refunding my payment and overdraft fee and cancelled my account. It’s been almost one year and I STILL have yet to receive a check that I was promised. I continue to call every other week (as I am always promised my check will be mailed to me the upcoming week) I’ve confirmed my correct address countless times. STILL NO CHECK 9 MONTHS LATER. Some of the customer service reps were kind and tried to help, but others were extremely rude and careless and just wanted me off the phone. This experience has been the worst and I come from a customer service industry so I understand how things work and how brutal it can be. However that is NOT an excuse to not to take care of your customers. DO NOT sign up, as it will do you more harm than good.
Review by JamesBond1 month ago
I was somewhat concerned about a letter that I received from a debt collector, Sue explained how the program works and i’m Rest. Thanks Sue
Review by Wishing1 month ago
Successful in getting me to a comfortable place of lowering my debt in one of my creditors....
Review by Xt2 months ago
When I would receive my calls from Nationwide or would call myself, the pre-recorded message would not even state the company name "Nationwide" and made me slightly uneasy or suspicious of the call or company itself.
Review by Gamedrive2 months ago
Jamal was fantastic he explained everything to me clearly and precisely
Review by Javae2 months ago
Great service. Excellent staff
Review by Hamand2 months ago
Jamal did a fabulous job of explaining things to me and was very pleasant while doing so.If ten stars were available that is what I would score him
Review by Gurgica2 months ago
They are awesome honest true and quick
Review by Antimo Kangsub2 months ago
Easy to talk and very respectful and trustworthy
Review by Sokea2 months ago
Customer service great she was very patient she answer my questions very good job you need more employees like that thank you
Review by KenMarquita2 months ago
Great, very informative and patient.
Review by YurineGT Afflitto2 months ago
Customer service was very good
Review by AdLib2 months ago
Helped me through the process, very helpful.
Review by Abdullie Derrow2 months ago
My first payment was schedule to come out on the 17th of Sept. I called 2 weeks prior and canceled the whole process. I was also told if I made payments on any of my cards while using Nationwide Debt Reduction, it would cancel the process as well. On the 17th of Sept, money was taken out anyways and because I was told this wouldnt happen, I didn't have enough money in my account, causing an overdraft fee. Now, $188 out of my account and not able to get ahold of Nationwide for 3 days, multiple phone calls, and multiple messages, I'm mad. Worst company...
Review by Crankshaft3 months ago
Haven't really done anything yet
Review by Martinita3 months ago
Nationwide agents are kind and clear with their words and was very helpful.