Cant thank Tony from national storage marcoola enough for his help and assistance with my requirements for the past 6 months. Would highly recommend.
Review by Muhoozi Tiralongo2 months ago
Seriously unhappy with the service on this one. I hired a Ute on saturday and were only given the briefest of instructions from the initial staff member that I spoke to. They then said there was a bond that also needed to be paid. Thats fine enough. However, when I got to the Ute, another staff member then said everything was good to go and to just drop the keys back in when I got back. Then when I got back, another staff member asked me if I had put the fuel receipt on the dashboard. I informed him that I was not asked to do anything like this by two separate staff members, and that I could have easily filled up for the 27kms that I drove. I am now being charged a fair premium for your staff members lack of knowledge and also communication through to you customers. Not happy at all, and also my bond still has not been returned. Kennards here we come!
Review by Matild2 months ago
great service .clean and secure. recommended highly
Review by Latosca3 months ago
A HUGE thanks to Le'Anne at National Storage, Cheltenham, South Australia for her excellent service when I recently relocated from Tasmania to Adelaide. I had to remain in Tas and send my property in advance and I could not have done this successfully without the help on the ground in Adelaide provided by Le'Anne. She went above and beyond, particularly when I ran into a couple of complications and she was always available and somehow managed to solve the issue each time and with minimal fuss. With me being in another state (and not having anyone locally to help) her assistance gave me a massive peace of mind. I would most definitely use National Storage in the future based on this experience and if all their employees are as diligent and customer focused as Le'Anne, then you will get first class service all the way. She really did take the stress out of the move for me. Thank you Le'Anne, I am extremely grateful and appreciative of all you did.
Review by Pashein3 months ago
Good trouble free use of facilities and helpful staff.
AT Moonah, there were times when the office was unattended but this was not necessarily a problem
Review by Yunqi3 months ago
Amazing and attentive customer service
Review by StarkStrom3 months ago
Great service friendly thanks
Review by Braunton Dedovic3 months ago
Staff very helpful when I first up my storage unit with them but customer service dropped off and staff at the local office seemed annoyed when I presented to the office with questions. Apart from that storage unit itself was great! Clean and no vermin.
Review by Baronishia Bursnell3 months ago
Everything was easy , access, renting storage was clean and dry
Review by Ritsy Auster3 months ago
I stored my boat in pinelands yard and also had a 3mx3m shed.easy access and could do maintenance on boat there no worries.
Great service from the people that work there
Review by SourishPradhan3 months ago
Great clean dry storage, perfect
Review by Wad3 months ago
Excellent service. We stored goods for my elderly aunt for 6-7 months but lived some distance away. National Storage was very good in providing advice to us via email. Also good accounting system. Would recommend them to others needing storage in Wellington.
Review by Armonie Witz3 months ago
Happy with everything including the one month free rent but they forget to cancel automatic payment once I moved out and it took 4 weeks to get my money back
Review by Rhetah3 months ago
Great, secure and clean facility, hassle free, easy in n out.
Review by Jcbfunky3 months ago
Very happy with the level of security and levels of service provided.
Review by Granmar3 months ago
The people in the Hutt store are awesome and helpful
Review by Wag4 months ago
Great location and space, helpful staff.
Was a little concerned about weather and floods. However ended up staying with family as we lost the majority of our belongings the Townsville floods.
Review by JGarratt4 months ago
National storage Mornington, Tasmania is a wonderful safe place for your stuff. I have used them twice and have always found them to be exceedingly helpful and very professional. Highly recommend them. The manager Todd is a very helpful understanding man. Thanks for taking care of me and my goods. Keep up the great work 🤗👌
Review by Eftychios Kenehan4 months ago
I rented storage space with national for several months. During this period I found the staff to be most professional and always available to assist when needed. If I was looking for a storage space in the future I would certainly use the company’s facility again
Review by Tybrishia Vittoria4 months ago
excellent service. Good communications and follow up, especially when I was out of cell/wifi - i.e when I was off the grid.
Excellent women. Would absolutley recommend this storage facility.
Which was clean, well secured, easy to access.
Review by Kristiy4 months ago
Very professional and very friendly
Review by Chilly4 months ago
Place was very dirty, felt like i had to wear gloves just to open my storage unit. entire place wasn't kept as clean as it should.
I didn't receive my outstanding balance when I moved out of both my units they kept it, this has caused my account books to be out as the outstanding should have been returned and the invoicing amounts don't match up to the dollar amount given to them
Review by Andrale4 months ago
My storage fees went up 26.5% in 10 months.
Review by Murtada4 months ago
I found Daniel and staff at Salisbury branch to be helpful and accomodating at all times. I would highly recommend this particular branch.
Review by JMSt Kassala4 months ago
Alisha from milton was so helpful from the initial enquiry to when I visited the facility. She was more than happy to show me multiple storage units and explained everything to me in detail. I have just now moved my goods into this brand new facility, alisha was there to greet me, ensuring everything was going smoothly and even remembered my situation and where I was moving too. 100% recommended, Alisha will look after you!