The pearl pendant purchased looks very good. On the other hand, the morning after I ordered the pendent, someone charged my credit card for purchases until my credit card caught the theft and terminated the card. I sent this information that someone had stolen my credit card at National Pearl and I never heard a response from the company. I cannot deal with a company with lax security and the poor customer service to not respond to an email or as far as I know, address the credit card theft problem.
Review by Bafford1 year ago
Credit card was compromised within hours of making a purchase. I can get no one from the company to help me, let along answer their customer service line. Horrible customer service.
Review by LillieRose1 year ago
I have purchased several items from National Pearl over the years. Their merchandise is lovely and the price is reasonable for the quality received. Love the choices you can make, such as pearl size, color, grade, metal used, metal color and length.
Review by Shiiz1 year ago
Only complaint is I never got a confirmarion of my order. This resu,ted in the Order being placed twice.
Review by Jbroughn2 years ago
Black pearls were beautiful! Lack of tracking info knocked this review down a star but very pleased.
Review by Hazid Zavesky2 years ago
I've been buying from National Pearl for years and have always received a quality product at a fair price. I would recommend them to anyone for a worthwhile buying experience.
Review by Timithy2 years ago
Product came as ordered. very satisfied.
Review by Stewzykins Verwohlt2 years ago
Easy to customize the product. Efficient delivery.
Review by Dascha Leistico2 years ago
The order was exactly what I was looking for. Came in a timely manner.
Review by Emonce Hrabovská2 years ago
Prompt shipping and a beautiful strand, best deal we could find.
Review by Zjhon Gansbuehler3 years ago
I have shopped with National Pearl for several years. Their website is easy to navigate and their products are well-made, reasonably prices, and promptly shipped.
Review by Jennica3 years ago
have ordered many times and always a great experience
Review by PapiChulo Rechenberg4 years ago
I have ordered freshwater pearls and Akoya pearls from National Pearl. The quality, packaging, and customer service have been outstanding!
Review by Aigis4 years ago
National Pearl was very professional, timely, and informative. I would recommend them to my friends without reservation!
Review by Traian4 years ago
I've purchased a number of freshwater pearl necklaces and have been impressed with finish and overall look of the pearls. My only reservation has been that AAA pearls should be rounder and more uniform in sizing. Some individual pearls are more oblong than near round. When these are strung they should be located in the back in a less prominent position.
Review by ActinGib4 years ago
I've done business with them on numerous occasions and have always found them to be very reasonable, and willing to do anything to satisfy the customer. Shipping is also fast.
Review by Bafford Knightsbridge4 years ago
I bought a akoya pearl necklace for my wife and the are beautiful.
They were not the top quality but one down and still were very nice.
A couple of flaws, none that anyone would see from a foot away.
I bought the earrings a month later.
Review by Ivanoo4 years ago
I bought the Japanese Akoya pearl set for myself, I bought the ivory tone with white gold magnetic clasp. The clasp was a great decision 've made, it is so easy to put it on and take it off. The website was easy to navigate and the delivery was super fast. I would totally recommend National Pearl to everyone. Prior to this purchase, I had also purchased a Japanese "black" Akoya pearl set. I wish they offer the service for restringing the pearls so I can replace the traditional clasp with the magnet one. Will be shopping again soon....Thank you National Pearl, for great product, customer service, and the shipping department.