Good job, base board replacement a little off. Few scuffs. Floors look great.
Review by Nextrix1 week ago
Your installers, all 2 of them, showed up at 10:30am to do my entire house. They were there until after 10:00pm I was very disappointed that for such a large job you would only send 2 installers.
They were exhausted and could tell they were rushing the stairs to get finished. I had to call him back in to hammer the nails on each step as I stepped on them and almost cut my fool. There are still steps where u can feel the nails. He also had to be called back to tuck the rug around the putter part of the steps .
Review by OollieFlora1 week ago
Yes indeed great job quick install and great product
Review by RWilkins Derrow1 week ago
When we called our sales rep stating the job was not done the way we discussed, the sales rep responded “what do you want me to do about it?!” NO ownership, NO accountability, no desire to help...they already took the money and didn’t want to hold up their end of the agreement.
Review by ClothesLova1 week ago
Great experience Our sales rep was on time and very knowledgeable would definitely recommend National Floors Direct to other people
Review by Moderate Georgius1 week ago
Love love my floors. Cristina from National floors direct was excellent
Review by Westacott1 week ago
From the salesman Mike to the installers Vincent & Daniel we received the utmost professionalism and expertise services. We’re very satisfied with national direct floors and highly recommended them.
Review by Munkhjargal1 week ago
The installer did an excellent job in installing the click/lock grey vinyl plank flooring. Although the qtr round was white.
Review by Lamessia2 weeks ago
Excellent work. Good price. Very pleased with end result. Strongly recommend.
Review by Spiridonova2 weeks ago
Service was great
Review by Kamarii Sharrer2 weeks ago
Shop around they aren't that inexpensive and they grossly over exaggerate the area square footage. The use the cheapest padding and lie about it. Home Depot was a better deal on the same exact rug and the more expensive padding included. It's all smoke and mirrors.
Review by Aaraadhya2 weeks ago
Installers very conscientious. I am very pleased with product and workmanship. 5 stars.
Review by Gyles Bokvalds2 weeks ago
I was very satisfied from the sales person to the installer. Price was very reasonable. I just wish they would let you know the day before what time they will show up. Installer showed up and did an awesome job tearing up the old carpet and installing the new carpet. I wouldn't be afraid to call National Floors Direct for all my flooring needs!
Review by PhilTomato StARZ2 weeks ago
Price was okay. Installation was fair.
Review by Altarir Fontejon2 weeks ago
The is complete mess the floor all came apart the week right after it was put in and I called you guys and yet never go back to me so this is why I’m very unhappy with the work
Review by Mrutyunjay3 weeks ago
Our representative, Jason was awesome! He really listened to what we wanted and made excellent recommendations
The installers were neat and professional. I love our carpet!
Review by Chierno3 weeks ago
I am a professional Real Estate investor and they are always on time. Present a good price and installation was great.
Review by RenovatingReviews3 weeks ago
The sales guy was excellent. Punctual and professional. The install team was even better! Very efficient and friendly. I would highly recommend. Excellent experience. 5 stars definitely!!!
Review by Rego3 weeks ago
We ordered an upgraded rug. I believe you installed a lesser quality.
The 2 gentlemen that installed the rug did an excellent job.
I wanted to wait for a survey to bring up my concern
Review by MadMima3 weeks ago
Delivery was not made. Received a phone call at 12:36pm that the product was not on the truck.. My delivery window was 12:00-4:00pm today. Also, the carpet samples smelled of cigarette smoke which was not pleasant.
Review by MadMick3 weeks ago
The installer was over an hour late and had to return to the shop because he was not given enough padding. This caused the installation to be longer than needed. I am pleased with the work but the completion time could have been better.
Review by Bafford4 weeks ago
The workers were very nice but the sales people were terrible. I must have called/text and or emailed several times to each rep before they would get back to me and after the rug was installed I called to speak with the salesman who came to the house and they said they don't give out phone numbers. She said she would ask him to call me back but he never did. I keep finding pieces of rug throughout the house...if this keeps up there won't be anything left of the rug. The threshold to the kitchen is crooked as hell and I found a hole in the rug in the hallway.
I do not trust NFD nor would I recommend them to anyone.
Review by Zeussmom1 month ago
We just remodeled our kitchen after putting in an engineered floor 2 years ago in an antique home and the crew did a fantastic job matching the floor color and grain. The estimater came to our home to work with us and the company made a very fair offer for the work that needed to be done.
Review by Allemann Beill1 month ago
I really like how fast they responded to my email inquiry. The contact person was very polite and quick in scheduling my appointment. The young man that came to measure and price the carpet was very polite and knowledgeable. I was able to make a purchase agreement without any type of problem.