trustworthy registrar endorsed by small time hobby DNS hosting entities
-1 star. Cancel and refunds orders made over privacy protecting VPN paid services. Whiskey Tango Foxtrot
Review by Willene2 months ago
I tried to transfer over 20 domains into name.com. It has been a nightmare. It is impossible to get anyone to help. They always refer me to a different department that never solves anything. I have paid. The domains are all locked and I have not been able to login to my account for months. One rep said I was good to go, but nothing changed. My last inquiries have always referred me to other departments that have yet to give me any kind of response. And I'm not able to transfer domains anywhere else because they have them locked. DON'T USE THEM UNLESS YOU WANT A MAJOR HEADACHE.
Review by Thulisile2 months ago
100% stay away form Name.com! Never transfer domain to Name…
My account is closed!
My issue is a little like Ted Crockett, but got more serious for my account got banned even not send m an email....
If I not login my account on Sep 17th...All domains will be host on their platform! and I will 100% lost all control...
Check what's happened when I choosed name...
Sep 14, 2019 – Register to Name.com
Sep 14, 2019 – Paid for transferring domains from Godaddy to name.com！
Sep 14, 2019 – Approved transfer on GoDaddy!
Sep 14th – Sep 16th, No any email got…
Sep 17th – I found My Name.com Account got closed!
Sep 17th – I contacted name.com support (First-time)
Sep 17th – I found have domain been transferred to name.com already！
Sep 17th – I Contacted to Godaddy support to Stop other transferring
Sep 18th – I contacted Name.com support again! (Second time)
Sep 19th – I replied to abuse#name.com once again…
I public my usename here!
I can offer all of evidence that I noted and I guarantee the authenticity of the information!
Support, It's 100% a joke, except tell you send email to **@name.com, then waiting...no respon...then contact...then ask you contact ***@name.com....then waiting...no respon...
Review by Time4 months ago
I had to choose a star. I didnt want to. No customer service. No commitment to solve your problem. Greatest regret of my life. Please do not buy anything from here.
Review by AmyWest4 months ago
Held a domain with this company for quite some time (> 10 years). Didn't expect their support to be so bad, though. They can't solve anything, taking very long, constantly pointing fingers at each other. Not to mention that support is Denver hours only and often unavailable due to "technical issues".
Looking forward to switching away from them.
Review by Rafaideen8 months ago
This company uses false advertising tactics and also steals your domain names. Do yourself a favor and don't trust these clowns.
Review by TheOutStanding1 year ago
Please be advised that name.com is a small company in domain registration and if some one have dispute over your domain, They will transfer your domain to other registrant without a court order or WIPO request.
They try to avoid any legal fight so if they find out you are an individual they transfer the domain to stronger party.
Read their TOS. On their TOS they keep this right for themselves.
Thats not a safe place to keep your valuable domains there, Domain hijackers can easily scares Name.com with legal threats and hijack your domain with out any court or WIPO request.
Review by Geovanne2 years ago
worst customer service ever, does not reply to technical tickets for a month on urgent issues.
email has a number of problems with some domains.
Review by Tatham2 years ago
I'm waiting for my issue reply. But they do not reply....waiting this last 5 days but no response...even I sent approx 8 direct emails to support and submit also a ticket...but no response.....this is really bad support...also I mention this in mail subject that's urgent.
Also, i trying to submit my ticket here....but this ticket form not working...
I'm using name.com [ast 8 years.....bought hundreds of domain from name.com but no support. now i want to move other company.
Review by Kerl Parmesan3 years ago
i have 3 domains with them and overall a good service but have raised support tickets for email problems, the first one took 3 weeks to reply and the most recent 4 days and the content that i wrote was not even acknowledged.
good company , could improve on their support speed.
Review by Zhongming Villalon5 years ago
Got a domain from them and had an issue with my credit card. To sum it up:
Helpful guys - great service- and a satisfied returning customer!
Review by Rainis6 years ago
Really can't say anything negative about Name.com, their website is really easy to use, they have amazing customer support, and most importantly they sell cheap domains, all in all i would suggest this over majority of other domain hosts.
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