Customer support was really helpful... Roderick did a great job in helping me out resolve my issue! My problem was handled perfectly and efficiently!
Review by Elikem2 months ago
I had a great experience today from Abubaker!!!!! My problem was solved at once!!!! Thank very much!!!! You made my day!!!!!
Review by Yda3 months ago
Agent Mr. Roderick provided due help in timely manner. Satisfied
Review by Akinolu Schliestett3 months ago
I had a huge and time-consuming issue that the Facebook chat couldn't resolve, and they asked me to send an email using their form. So I did but I never received an answer. John Benedict helped me and after 10-15 minutes I had access to my account again. Huge thanks to John again!
Review by Radsoft3 months ago
Regarding my experience with the problem I had with the system, I was surprised by the professional manner of Mr. Roderick from the customer service team
took care of my problem. He was polite and very efficient. I recommend chat customer service.
Review by Sakir3 months ago
today i have spoken to Roderick he was a good person and he gave me helpful inf
Review by CarolGreener3 months ago
Had to follow up on an item and the service representative, Roderick, was spot on! Thank you very much for the assistance...
Review by Obert3 months ago
I am attempting to consolidate some packages from the US and thought I would try MyUs. They had good reviews and reasonable prices. So far it has been really easy and any questions have been answered by helpful staff such as Roderick.
Review by Annabo3 months ago
I have to cancel my special request and I have done live chat with Roderick. That is Really great time , solve problem very fast and very convenience.
Review by EthanWolfcat Antiah3 months ago
Chatted with Roderick and he was very quick to reply and was very helpful. And he made a request for my US $7 to be refunded.
Review by JTrinder3 months ago
I was overcharged this evening in fees trying to cancel my account. The first person helping was of no help at all. She asked me to send a screenshot and in doing so I got disconnected. I believe her name was Jamenisha. I had to keep explaining what had happened. I started a new chat with Roderick and he was amazing, He had my problem fixed in just minutes. I appreciate the competent care he gave me this evening.
Review by Blackoplayer Buschini3 months ago
Wonderful experience, he was frendly and helpful, helped me even when i did a mistake :)
Review by Loongirl Derrow3 months ago
i'd like to thank all the customer service team at MyUs.com , they are all wonderful, but i'd like to thank in particular the agent Roderick who always cooperates with me to the maximum, and make the issues easy for me.I really feel comfortable when i chat with him, he is excellent.
Review by Imnotanidiot3 months ago
friendly and helpful customer service. Josette was very polite and promptly got me the information I required.
Review by Odeimi Kanduth4 months ago
Roderick went out of his way to correct an error made by our supplier and get our order shipped. Thank you very much Roderick!!!!
Review by Meyana4 months ago
as the title says, I have been helped by JULIUS through all my shipping requests. been using My US for quite some time. only issue is the higher shipping costs during the last 2-3 years..
Review by Rever4 months ago
I've contacted Nicah from chat service she was professional and helpful..
Review by Mrs Jayne Brooks4 months ago
I received an excellent , quick and professional service from John Benedict. Five stars plus!
Review by Galion4 months ago
Jeff was excellent! Even though it was a livechat, Jeff ensured a prompt and reassuring approach. I could sense his warmth and caring attitude
Review by Zhongda4 months ago
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Review by Sevsevs4 months ago
Excellent service, quick support available 24/7
Last time I needed assistance they (Abubaker) instead of just looking into my issue, he actually upgraded my request free of charge as a courtesy !
Review by Youknowwhoitis Malakkil4 months ago
If you tell me that you want to send the product to my customer directly
Edrian quickly understood and responded quickly.
Thank you very much! !
Review by Puzzlesnz4 months ago
He explains very clear and work is very fast, satisfied.
Thank you Michael :)
Review by PagoDimai4 months ago
He patiently helped me out with all my requests and informed me of everything I needed to know about what was happening with my parcels. Polite and respectful service five stars.
Review by DJScottsdale4 months ago
I had ordered some quite expensive boots that were a birthday present to me to my MyUS address. I had an email from the seller saying it was delivered but I could not see it in my suite. I used the online chat and talked to Michael who was able to quickly find my package which was apparently labelled in the wrong way by the seller. Michael promptly found the package and transferred it to my suite saving me a lot of stress. The whole process was very easy. Thanks again Michael!
Our reviews are aggregated from multiple sources to give you the best overview about myus.com.
For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.