I want an order canceled by the personal shopping dept. but they did not effect what i want even after 4 times i had chat with some agents until i got connected to Teressa. She only said; 'one moment pls' and i said 'ok' then she said 'thank you'.
After some few seconds, she told me the order is now canceled.
She was friendly, polite and calm. I like the way she handle my complaint
Review by CMey5 years ago
Great customer service, excellent, and quick in solve any problem, especially Judy, she was a great assistant to me ^^
Review by Veranis Saijets5 years ago
I wanted to thank the employee Devin
Because of the ease handling and problem-solving
Review by Mainelady5 years ago
One of my suppliers sent a shipment to MyUS with the wrong details and very little information. This was a high value consignment which seemed very hard to track down and left me very worried.
Devin from MyUS customer service promised to do the best she can in tracking it down and would try and sort it out the same day which she did!
Devin's friendliness and efficiency really impressed me!
Review by Totit5 years ago
I didn't wait long time in chat, directly found Devin Whom who started chat with asking me what i need, since i asked her how can i find the shipping rate, she just tool a moment to answer me, here answer was so helpful !!!
Thanks a lot Devin Whom and i hope if i need any info. will find you who chatting with me!!
Review by Wedni5 years ago
love all that you do
Review by Revelle Viazzani5 years ago
I recently had a case where the I received a shipment and two items were missing from the package. I raised a claim form and within a three days I was fully refunded.
Review by Enkhluun5 years ago
Review by Behtab Kaieda5 years ago
Excellent company. Considered all the other US shipping companies but after exstensive reading of all reviews and ratings, i went with MyUs.
Thouroughly pleased i did.
Great website, excellent layout - really easy to understand and follow step by step. The personal shopper feature was also really easy and efficient to use.
Our reviews are aggregated from multiple sources to give you the best overview about myus.com.
For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.