Overally, very satisfied with the service. My package was received at their warehouse and I was notified around 1 hour later. It was forwarded to the courier the same day in the same package, but they opened it first for inspection. Pricing is steep but well deserved. Planning to use them as my standard forwarding service in the UK.
Review by God2 weeks ago
I've used this service for the first time to buy an device from Google Store Uk. During the the delivery to MyUkMailBox location, DHL messed up and didn't drop of my parcel, instead they drove back with the package to thier depot. But an employee from the MyUKmailbox went to the depot and managed to sort out the the mess that DHL created and drove back with the packages that were not delivered. That is what I call go above and beyond for their customers. MyUKmailbox is good as gold and I will definitely used their service again.
Review by Terick2 weeks ago
I would like to see more competitive shipping options
Review by Nassef3 weeks ago
Excellent experience from start-to-finish. Within a day my package was processed at MyUKmailbox facility and I received timely notifications from the delivery service. It only took two days for me to receive the package.
Review by Lolman4 weeks ago
The best shipping service ever, I have received all my packages very quickly, would highly recommend this service 5 stars
Review by Spitfires1 month ago
Excellent service and got my package in two days! Thank you for such awesome service.
Review by Geezer Salamun1 month ago
in the beginning I was a bit apprehensive about using your service, but your efficient and friendly support has reassured me that I am in good hands. May you forever uphold and keep on improving your high standards.
Review by Nfrfrfamen Nachmanson1 month ago
I have used a couple of other forwarding services before such as Borderlinx etc., but they can't compare to the services provided by MyUKmailbox. They are fast in uploading received items to you inbox and in shipping items. Customer support is top too and I appreciate the support I got from the warehouse and from Jamie. They recently expanded and moved to a larger warehouse. Even during the move I did not experience any delays ;). I'd definitely recommend it to anyone needing an address in the UK.
Review by Pickledplum Derrow1 month ago
Item was allegedly delivered to MyUKMailbox. They didn't show any sign of it. Queries to the source were fruitless. Queries to MyUKMailbox were fruitless. Didn't get any info. THEN the package 'arrived' and I got a notification. NO EXPLANATION from source OR MyUKMailbox. Now the fault may lie on either side BUT I expect better communication.
***UPDATE*** i received both an apology and an explanation from MyUKMailbox. The content and tone were such that I was actually very impressed with them. The delay in emailing me was explained and I accept that explanation. Also, the issue with the delivery (which was not anything to do with MyUKMailbox) was also clarified. So I am revising my review. To 4 stars rather than 2.
Review by JFalk Warras1 month ago
Good packing, easy to order my shipments and consolidate them.
Great phone support, willing to explain and resolve possible issues.
Happy i found this service, sad if i have to abandon if Brexit finally happens.
Overall is a great value for money service on which you can depend on for safe packing and ease of transactions!
Thank you from Athens
Review by Bolko Lakiere1 month ago
Awesome service, awesome support, definitely gonna use MyUKmailbox again, no question about it... Special thanks to Jamie who helped me sort out the problem with DHL...
Review by Anime1 month ago
Quick, reliable and easy to use.
Review by Kwander1 month ago
Absurdly fast shipping. I ordered some clothes from Weekday (one of our favourite European clothing stores), and they arrived at my MyUKmailbox address in two days. Scheduled the shipping on Tuesday morning, and received them at my flat in New York City on Wednesday afternoon. Insanely fast shipping and overall customer service. I am VERY pleased with MyUKmailbox. Please know that you have a customer for life. I hope Brexit doesn't make things too difficult in the future!
Review by Makye1 month ago
Shipped very quickly and arrived in good condition. This company is very reliable. I don’t have a single complaint.
Review by XunXun1 month ago
Very happy with the Service - always on time and very efficient. Also pleased with the photos feature as it helps me to track where the parcels are coming from overtime. Would definitely recommend!
Review by Makeitha1 month ago
It's a bit pricey to Sweden.
Review by Allenda1 month ago
I sent my items IPAD AIR and AIRPODS, as a result someone's sneakers came to me, under the insulating tape was the name of the woman who owned these sneakers, also where the woman's name is the old address myukmailbox
as I understand it myukmailbox sended mistaken packages
after solving the problem, I’ll change my review.
Review by Azaliya Broscoi1 month ago
I was a little concerned that my package would not arrive since the company changed its address while my package had just been delivered to its old location. However, my fear was alleviated when I received a fast response from customer service telling me not to worry. Once the package was picked up and I paid the fee, it arrived overseas just a week later in excellent condition. I would do business with MyUKmailbox again.
Review by Sineeshkumar Durikova1 month ago
Excellent service! Very fast shipping!
Review by KChelen1 month ago
quick and efficient
Review by Shramik Kaweesi1 month ago
Everything went so smoothly from after checking out. The process of getting my package from My UK Mailbox after it arrived at their warehouse was so easy! I received my package from them so quickly too! Would definitely use this service again!!
Review by Riahannon Bradforth1 month ago
Quick email responses when i had questions. Prompt notification when i had parcels arrive, and prompt shipping to my US address. Smooth transaction.
Review by DeGeorgetown Hamlet1 month ago
great comunication , excelent
Review by Thankachan1 month ago
Jamie at customer service was very helpful with a problem I had and resolved it quickly to my satisfaction. - Thank you